Balancing Capacity and Demand in your Endoscopy Service
This dedicated NHS workshop will provide you with the demand and capacity modelling skills that you can transfer into your own service. Come together with your colleagues from across the country and gain practical insight to analyse capacity and demand to utilise your resources and improve your endoscopy service. Leave the day ready to put an action plan into place to effectively manage variation in your pathway, optimise your scheduling and maximise your scope time.
This is your chance to get on the road to achieving the right capacity for the demands on your service. You will have the opportunity to explore unique tools, hear worked examples and gain evidenced understanding which you can then apply to your endoscopy service. Use this opportunity to network with your colleagues from other trusts and share ideas and best practice advice. Focussing on:
- Enhancing utilisation: maximise scope time and reduce downtime
- Improving flow: extending your nursing skill mix and develop nurse-led pre-admission and discharge
- Optimise scheduling: reduce waste and improve your DNA and cancellation rate
Leave this interactive workshop able to implement the tools to drive your NHS endoscopy service forward. Get to grips with new knowledge and skills and learn how to balance capacity and demand by:
- Creating an action plan
- Delving into the principles of demand and capacity
- Coping with variation
- Using the modelling theory to drive forward care
- Implementing lessons learnt from evidenced outcomes
- Improving resource utilisation
- Utilising new tools to improve your demand and capacity
Through interactive exercises and extensive group work, you will have the opportunity to come together with other inpatient departments, learn how to embed the theory into practice and return to your trust fired up to make the necessary changes to deliver efficiency. Designed for Bed Managers, this day would have particular value for whole-team attendance and would be useful for:
- Heads of Service, Managers and Coordinators
- Nurse Managers, Lead Nurses, Matrons and Sisters
Have you considered sponsoring or exhibiting at this day? Our events are carefully crafted and through our rigorous research we focus on and address the specific themes and topics that are driving the NHS forward. We pride ourselves on working with you to ensure that we recommend only those events that reflect your target audience and put forward solutions that provide the desired outcomes and results.
If you belong to an association or network that is related to Endoscopy Services, SBK would welcome working with you. We could promote you and the work that you do in return for some promotion of our events, offer your members or network a discounted rate and a link with your website here:
Please email Nichola.firstname.lastname@example.org for further details
Led by Elaine Kemp, Director, Healthcare Improvement Experts Limited
|9.00||Registration, refreshments and networking|
|9.30||Opening remarks and Introductions|
Utilise your endoscopy rooms and maximise scope time
|9.50||Getting to grips with the theories behind demand and capacity measurement|
Applying the theory to endoscopy: creating strategies applicable to you
Measuring demand, capacity, activity and backlog: the what, when and how of data collection
Interpreting data: identifying variations in demand and hidden demand
Identifying trends and beginning team engagement
Improving flow and skill mix in your service
|11.20||Reviewing your demand and capacity |
10 steps to making effective improvements: case study projects that deliver
Mapping and analysing the pathway: identify and eliminate bottlenecks
Redesigning the pathway to match demand and capacity
Smoothing variation and creating flow to prevent backlogs in your endoscopy service
Creating engagement: simple ideas that create a big difference
|12.20||Question, answer and discussion session|
Optimise scheduling and reduce your DNAs
|1.40||Explore better way of working and strategies for: |
Referrals: understanding and managing demand at source
Scheduling: getting it right first time
Utilisation and the real benefits of working smarter not harder: rooms, decontamination and recovery
Effective skill mix in your pathway
|3.10||Question, answer and discussion session|
|4.10||Chair’s closing remarks|
|4.30||Close of day|
Explore strategies to eliminate bottlenecks and match capacity to your demand with Elaine Kemp, Director, Healthcare Improvement Experts who has led workshops that have been described as “Very interactive and well lead”. She will engage your learning with practical examples, facilitated sessions and redesign insights.
This pricing structure applies across this conference and related events
- NHS or Public Sector for one place £399 + VAT
- NHS or Public Sector for two or three places (each) £299 + VAT
- NHS or Public Sector for four places (each) £279 + VAT
- Commercial Organisation for one place £699 + VAT
- Commercial Organisation two or three places (each) £599 + VAT
- Commercial Organisation four or more places (each) £579 + VAT
Do you really want to attend an event, but can’t see funding being available? SBK Healthcare have put together a page of cost saving tips, travel advice and useful ideas to help you to build your business case. Click here to view the justify your attendance document.
- Bed & Breakfast accommodation for Wednesday 28th November 2018 at Holiday Inn Birmingham City Centre, Smallbrook Queensway, Birmingham, B5 4EW : £92 + VAT (subject to availability. Lower rates may be found by booking directly with on-line accommodation website)
Bed and breakfast accommodation is available for this event at a specially discounted rate. Simply tick the dates that you wish to book when making your booking and we will contact you directly for your credit card guarantee details.
We regret that bookings for bed and breakfast accommodation cannot be confirmed without full credit card details. Your credit card will only be charged in the event that the invoice has not been settled one month following the event and only with prior communication.
If your funding has not yet been secured or you would like to hold your place with no obligation, you can reserve your place with us. Please email email@example.com with your details:
- Booking contact: Name, job title, department, email, telephone
- Event(s) to reserve for: Title, date
- Delegate details (for each delegate): Name, job title, department, email, telephone
- Organisation details: Name, address
Alternatively you can make a confirmed booking by sending the above information to firstname.lastname@example.org
To modify an existing registration, please contact email@example.com
De Vere Colmore Gate
5th & 7th Floor Colmore Gate, Bull Street Entrance, Birmingham, B3 2QD, Tel: 0121 222 7895.
De Vere Colmore Gate is a 10 minute walk away from Birmingham New Street Train Station. Alternatively, if you are driving, the nearest parking is the High Street car park, a short walk from Colmore Gate. A day ticket is £4.80 for conference delegates.
Travel is not included in the conference fee. It is the responsibility of each delegate to make their way to the conference venue in adequate time. The conference organisers are not liable for any delays or non-attendance resulting from delayed or suspended transportation.
A full refund of fees will be made only for cancellations received in writing 28 days before the date of the event (less £90 administration charge). Notice of cancellation must be received in writing and submitted by contacting us here. Should you need to cancel your registration after this date, the registration fee remains payable in its entirety although a substitution will be accepted and conference documentation will be provided. You are still entitled to conference documentation in the event of cancellation.
Substitutions & Name Changes
Substitutions for delegates unable to attend after registering are acceptable at any time. To inform us of a name change, please contact us here. It may be necessary for reasons beyond the control of the conference organisers to alter the venue, content, speakers or the timing of the programme. We will endeavour to keep you abreast of such changes but any unavoidable change to the conference format will not constitute a reason to refund the conference fee. Should the event be postponed, we will endeavour to reschedule the event. If, for reasons beyond the control of the conference organiser, the event is cancelled, a full refund will be made. We do not accept any liability for any incurred costs resulting from a postponement or cancellation.
Certification of Attendance
A certificate for Continuing Professional Development will be given to each participant who completes the course, as a record of your continuing professional training and development.
Registration fees are payable in advance. The fee includes documentation, refreshments and lunch, it does not include travel costs or accommodation. If your fee has not been received prior to the event, delegates without proof of payment will be asked for either a credit card guarantee on the day or to sign a proof of attendance form.
Your details will be held on our database to enable us to process your order and so that you can be kept up to date with relevant details of future events. Sometimes they may be made available to external organisations for relevant marketing purposes. If you do not wish to receive such information please write to: Database Manager, SBK (UK) Ltd, 10 Churchill Square, Kings Hill, West Malling, Kent ME19 4YU.
If you are unable to attend or would like to pick up an additional set of documentation on the day, the event documentation is available for purchase at £89 per set.