This conference will examine the outpatient patient flow pathway. Where are your bottlenecks? How do you manage your capacity? This unique forum will help you progress your patient experience and improve your capacity by drilling into the detail of controlling your referrals, DNAs and waiting times. Each speaker will share ‘how to’ guidance on the systems and processes they implemented to enable change, manage patient expectations and improve outcomes management.
Have you considered sponsoring or exhibiting at this day? If you join us in 2016, you will be able to talk directly to this outpatient audience, build familiarity and take away leads. Currently confirmed to be taking part is:
Many attendees to this event completed an evaluation form, and we are pleased to share with you some of the comments made about this day:
very informative – most talks appropriate to my learningBirmingham Children’s Hospital NHS Foundation Trust
positive experience throughout the day. Useful to share experiences and hear how others have managed familiar issuesBirmingham Children’s Hospitals NHS Foundation Trust
Great opportunity to share good practice/ideas and networkingNorth Tees and Hartlepool Hospitals NHS Foundation Trust
Well organised, relevant content and good networking opportunitiesAshford and St Peters Hospitals NHS Foundation Trust
Excellent sharing best practice in an area that has rarely been looked atWalsall Healthcare NHS Trust
Excellent informative speakersNorthern Devon Healthcare NHS Trust
Great event prompted and supported by interesting speakersAlder Hey Children's NHS Foundation Trust
The documentation from Patient Flow Efficiency in Outpatients 2016 which took place on 08 March 2016 in Birmingham, includes the following presentations:
- Transformational Support for - Improving Outpatient Management Systems
- Case Study - Insight into How Technology has Improved Patient Care and Service Efficiency
- Taking a Whole System Approach to - Modernising Patient Flow in Outpatients
- Sponsored Presentation: - Impact of Technology on Patient Movements Across the Hospital
- How to - Allocate Responsibility, Set-up and Sustain a Virtual Outpatient Clinic
- Reducing the - Follow Up Back Log through Process Mapping
- Tackling Capacity: - Challenges and Changed Direction of the OPD
- How to - Implement a Project to Reduce your DNAs
- Discussion: - Making the Best Use of Resources to Build a Patient Focused Service and Reduce DNAs
Conference documentation in both hard and electronic copy is available for purchase at £89 (there is no VAT charge). In addition to being posted a copy, all the documentation is now available to you in electronic format so that you can access the papers and presentations online.
Please email the customer service team or telephone 01732 897788 stating the name and date of the event you would like to purchase documentation for. Payment is required in advance and this can be done by requesting an invoice or immediately using a debit card.
On receipt of payment you will be given immediate access to the presentations on-line where they will be in a pdf format. You will also be sent a set of documentation in the post.
Thank you for attending an SBK: Healthcare course. We are pleased to offer you on-line access to the documentation that you received at the event. This is an exclusive benefit for all of the attendees and includes additional and updated documentation.
Please enter your email address and password which is at the front of your documentation pack. The password will also be emailed to you after the event and this is your notification that the documentation is available on-line.
If you are having any difficulty please contact firstname.lastname@example.org or telephone 01732 897788.