This unique day will share different models and approaches, enabling you to identify how to tackle your backlog and clear waiting lists. From virtual clinics, one stop clinics, tracking follow-ups and calling back patients – there are many easy and long term wins that can be implemented effectively. Each speaker will share ‘how to’ guidance on the systems and processes they implemented to enable change, manage backlog and enable appropriate appointments.
Many attendees to this event completed an evaluation form, and we are pleased to share with you some of the comments made about this day:
Enjoyed networking and discussing innovative ideas/solutionsBetsi Cadwaladr University Health Board
Really enjoyable and informative event, especially enjoyed the networking and discussion as an opportunity to engage with othersUniversity of Strathclyde
I thought it’s been very thought provoking and a good opportunity to share ideasDerby Teaching Hospitals NHS Foundation Trust
Interesting day to hear other colleagues’ perspectives but also reassurance that our trust is already involved in some extremely innovative initiativesLuton and Dunstable University Hospital
Well organised event, very informative and interactiveNorthern Lincolnshire and Goole NHS Foundation Trust
A brilliant opportunity to learn from and network with others facing the same backlog challengesMaidstone and Tunbridge Wells NHS Foundation Trust
Excellent insight into what is going on elsewhere. Valuable information to help move my own service forwardCalderdale and Huddersfield NHS Foundation Trust
Insightful with respect to virtual clinics and different mythologies to gaining patient experience. Networking opportunities always valuable to gain awareness of practice in other areasPennine Care NHS Foundation Trust
The documentation from Clearing Outpatient Follow-up Backlog which took place on 12 July 2016 in Leeds, includes the following presentations:
- How to Ensure Follow-up Ratios set by - Commissioners are Being Achieved
- Patient Experience and Engagement: - Redesigning Services to Reduce Outpatient Appointments
- Insight into the Redesign Process of - the Fracture Clinic at Glasgow Royal Infirmary
- Establishing the Cost Effectiveness of - the Virtual Fracture Clinic
- How to Set Up and Sustain - Virtual Clinics and Further Electronic Innovations
Conference documentation in both hard and electronic copy is available for purchase at £89 (there is no VAT charge). In addition to being posted a copy, all the documentation is now available to you in electronic format so that you can access the papers and presentations online.
Please email the customer service team or telephone 01732 897788 stating the name and date of the event you would like to purchase documentation for. Payment is required in advance and this can be done by requesting an invoice or immediately using a debit card (which carries no charge) or a credit card (2.7% charge).
On receipt of payment you will be given immediate access to the presentations on-line where they will be in a pdf format. You will also be sent a set of documentation in the post.
Thank you for attending an SBK: Healthcare course. We are pleased to offer you on-line access to the documentation that you received at the event. This is an exclusive benefit for all of the attendees and includes additional and updated documentation.
Please enter your email address and password which is at the front of your documentation pack. The password will also be emailed to you after the event and this is your notification that the documentation is available on-line.
If you are having any difficulty please contact firstname.lastname@example.org or telephone 01732 897788.