The 2016 Report by the Commission on Education and Training for Patient Safety stated that a wider understanding of Human Factors principles and practices will contribute significantly to improving the quality and effectiveness of care, and patient experience and safety. This dedicated training day is designed to embed the basic principles of human factors and professionalism into your clinical workplace.
Many attendees to this event completed an evaluation form, and we are pleased to share with you some of the comments made about this day:
Chris was engaging and delivered content wellNHS Blood and Transport
Good interaction, liked the style of the speakerNHS Grampian
Enjoyed dayNHS Blood and Transport
The training event was facilitated and delivered very wellVelindre Cancer Centre
Really good day - good mix of attendees – good networkingNHS Grampian
Good use of games and examplesNHS Blood and Transport
The documentation from Tools and techniques for Clinical Human Factors which took place on 29 November 2017 in Birmingham, includes the following presentations:
- Understanding Clinical Human Factors - from theory to practical application
- Case studies and group work - thinking differently about Clinical Human Factors
- Tackling the key areas that impact - on individual or team performance
- How to use the Clinical Human Factors - personal and team audit tool
Conference documentation in both hard and electronic copy is available for purchase at £89 (there is no VAT charge). In addition to being posted a copy, all the documentation is now available to you in electronic format so that you can access the papers and presentations online.
Please email the customer service team or telephone 01732 897788 stating the name and date of the event you would like to purchase documentation for. Payment is required in advance and this can be done by requesting an invoice or immediately using a debit card (which carries no charge) or a credit card (2.7% charge).
On receipt of payment you will be given immediate access to the presentations on-line where they will be in a pdf format. You will also be sent a set of documentation in the post.
Thank you for attending an SBK: Healthcare course. We are pleased to offer you on-line access to the documentation that you received at the event. This is an exclusive benefit for all of the attendees and includes additional and updated documentation.
Please enter your email address and password which is at the front of your documentation pack. The password will also be emailed to you after the event and this is your notification that the documentation is available on-line.
If you are having any difficulty please contact firstname.lastname@example.org or telephone 01732 897788.