This NHS conference will examine the outpatient patient flow pathway. Where are your bottlenecks? How do you manage your capacity? This unique forum will help you progress your patient experience, tackle demand and enable capacity by driving forward digitalisation and change management. Each speaker will share ‘how to’ guidance on the systems and processes they implemented to enable change, manage patient expectations and improve outcomes management.
This conference is in partnership with Intouch with Health and specially priced to enable NHS attendance. Places are limited.
Many attendees to this event completed an evaluation form, and we are pleased to share with you some of the comments made about this day:
Excellent day, extremely useful and informativeNHS Lothian
Shared learning, good to hear how other organisations are trying to improve their outpatient servicesSouth Tees Hospitals NHS Foundation Trust
Very informative and relevant contentNorthumbria Healthcare NHS Foundation Trust
Being new into a newly created post the event has been excellent in raising my awareness of problems / solutionsNorth Tees and Hartlepool Hospitals NHS Foundation Trust
Excellent day, thank you!Barnsley Hospital NHS Foundation Trust
Very relaxed and good for sharing ideas/ solutionsAiredale NHS Foundation Trust
Fantastic, well-led and organised conferenceNorth Cumbria University Hospitals NHS Trust
Excellent speakers with chance to network regionally and nationallyNorth Tees and Hartlepool Hospitals NHS Foundation Trust
Interesting day – thought-provokingCalderdale and Huddersfield NHS Foundation Trust
The documentation from Transforming Outpatient Services which took place on 24 April 2019 in Newcastle, includes the following presentations:
- Digitalising outpatients and modernising clinics - improving capacity, demand and utilisation
- Digitation - of patient flow services
- Managing patient flow in a modern hospital - the role of self-check-in
- NHS e-Referral service - Implications of the electronic outpatient system for OPDs
- Enabling efficiency and reducing pressure - through group clinics
- Utilising technology to conduct efficient room booking processes - for outpatients
- Developing standard procedures and protocols - for virtual clinics
Conference documentation in both hard and electronic copy is available for purchase at £89 (there is no VAT charge). In addition to being posted a copy, all the documentation is now available to you in electronic format so that you can access the papers and presentations online.
Please email the customer service team or telephone 01732 897788 stating the name and date of the event you would like to purchase documentation for. Payment is required in advance and this can be done by requesting an invoice or immediately using a debit card.
On receipt of payment you will be given immediate access to the presentations on-line where they will be in a pdf format. You will also be sent a set of documentation in the post.
Thank you for attending an SBK: Healthcare course. We are pleased to offer you on-line access to the documentation that you received at the event. This is an exclusive benefit for all of the attendees and includes additional and updated documentation.
Please enter your email address and password which is at the front of your documentation pack. The password will also be emailed to you after the event and this is your notification that the documentation is available on-line.
If you are having any difficulty please contact firstname.lastname@example.org or telephone 01732 897788.