Online Course

*** Black Friday Deal *** Book your full price NHS or Public Sector place before Friday 8th December and get one third off! 

Enhance your virtual ward by hearing case studies and lessons learned from healthcare professionals currently implementing and progressing successful virtual wards. Explore how to boost referrals through consultant buy in, establish effective patient admission criteria and investigate the role of technology within your service. Return to your workplace with the knowledge and tools to establish a culture of confidence within your team which will enable your virtual ward to thrive.

Benchmarking and Enhancing your Virtual Ward
Online 5.5 hours From £266+VAT

5.5 hours Continuing Professional Development: what you will learn

Whether you have recently launched your virtual ward or are looking into the next steps for progressing your service, this online course is for you. Book your place to network and benchmark with like-minded colleagues and discover how you can enhance your virtual ward by:

  • Boosting your consultant referrals through collaboration and communication
  • Navigating referrals between separately located virtual wards
  • Improving your patient admission criteria to increase virtual ward usage
  • Assessing and successfully implementing step-up and step-down models of care
  • Investigating tech-based wards in comparison with non-tech-based wards
  • Overcoming staff anxieties and embedding confidence within your team
  • Exploring the future expansion of your service to meet your patients’ needs

Developed with convenience in mind: join this online course remotely

Packed with examples of best practice, novel ideas and expert advice, plus benefit from:

  • Meeting each other – turning on your videos and microphones in the breakout rooms
  • Listening and watching presentations and speakers’ Q&A – in the main conference room with your chair
  • Taking part in facilitated interactive sessions – enabled by moderators in the breakout rooms
  • Feeding back and engaging – using the chat box and moderators sharing content in the main conference room
9:00
Join, tech support and opportunity to network in breakout rooms
9:30
Introduction, instructions and chair’s opening remarks
Dr Binita Kane, Head/Lead for Manchester and Trafford Virtual Wards, Manchester University Foundation Trust
Boosting consultant referrals
9:40
Collaborating with consultants to increase buy in and referrals to your virtual ward
  • Case study on insights into Maidstone and Tunbridge Wells acute model: increasing your ward referrals to avoid hospital admissions
  • Employing effective communication between your MDT and trust wide consultants to improve service quality
  • Exploring the challenges and celebrating the successes of embedding a virtual ward into patient pathways
  • Understanding and overcoming consultant risk management concerns in your service
Fay Johnstone, Hospital Avoidance Lead and Virtual Ward Matron, Maidstone and Tunbridge Wells NHS Trust
10:10
Questions and answers with your speakers
10:20
Interactive discussion: Navigating referrals between separately located virtual wards
  • Describe your experience of transferring patients to different virtual ward locations
  • How have you overcome the challenges of moving patients between wards?
  • What functions and tools have you/your team implemented to improve referrals between virtual wards based in different locations?
10:40
Feedback from interactive discussion: Navigating referrals between separately located virtual wards
10:50
Screen break
Expanding your service
11:00
Scaling up your service: including evidenced based insights for frailty virtual wards
  • Case study: reconfiguring and scaling up virtual wards across multiple sites
  • Lessons learned: navigating the challenges of expanding to incorporate other clinical pathways
  • Virtual wards: what does the evidence tell us
Prof Emma Vardy, Honorary Clinical Chair for Manchester Academic Health Science Centre, University of Manchester and Clinical Lead for Frailty and Virtual Wards, Royal Oldam Hospital, Northern Care Alliance NHS Care Trust
11:30
Questions and answers with your speakers
11:40
Interactive discussion: Expanding your service to meet the needs of your patients
  • Describe the status of your virtual ward and share your future goals
  • How have you adapted your service to incorporate elements from other models of virtual wards? What would you like to incorporate going forward?
  • What positive impact has your service had within the community and hospital so far?
12:00
Feedback from interactive discussion: Expanding your service to meet the needs of your patients
12:10
Lunch break
Improving patient-selection criteria
12:40
Establishing an efficient and effective virtual ward patient-selection criteria
  • Implementing a patient admission guidelines: explore how it can transform your service
  • Enhancing your patient selection to increase usage of virtual wards
  • Utilising patient feedback to successfully streamline your patient criteria
  • Upgrading your referral pathway: how technology can improve service efficiency and delivery
Dr Liz Heitz, Consultant Geriatrician and Chief Clinical Information Officer and Digital Lead, and Dr Dylan Jenkins, Virtual Ward Lead, Croydon Health Services NHS Trust
1:10
Questions and answers with your speakers
Tech vs. non-tech-based wards
1:20
Exploring different approaches to setting up your virtual ward
  • Comparing tech-based vs non-tech-based solutions: what you need to consider
  • Investigating the pitfalls and benefits of technology within your service
  • Examining the role of technology on your ward and its future impact on improving quality of care
Mandy Tyrell, Lead ACP, Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust
1:50
Questions and answers with your speakers
2:00
Screen break
Reviewing models of care
2:10
Interactive discussion: Examining the pathways of step-up vs step-down models of care
  • Share the model of care that your virtual ward is implementing and your experience so far
  • What challenges have you faced when applying your step-up or step-down model and how did you overcome these?
  • What are your future plans for your ward and how are you looking to achieve these?
2:30
Feedback from interactive discussion: Examining the pathways of step-up vs step-down models of care
Establishing staff culture
2:40
Implementing and encouraging a positive staff culture within virtual ward services
  • Case study: Manchester Virtual Wards Project, where we were and where we are now
  • Addressing and overcoming staff anxieties to improve workplace satisfaction
  • Establishing a culture of confidence within your service
Dr Binita Kane, Head/Lead for Manchester and Trafford Virtual Wards, Manchester University Foundation Trust
3:10
Questions and answers with your speaker
3:20
Chair’s closing remarks and close of day

Call for speakers

If you would like to give a presentation and share your work or the work of your service at this online conference, we would be delighted to hear from you. 

To discuss speaking opportunities please email the conference producer Victoria Batchelor or call Victoria on 01732 897788.

Your confirmed speaker:


Job Title:
Lead ACP
Organisation
Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust
Biography

Job Title:
Head/Lead for Manchester and Trafford Virtual Wards
Organisation
Manchester University Foundation Trust
Biography

Job Title:
Consultant Geriatrician and Chief Clinical Information Officer and Digital Lead
Organisation
Croydon Health Services NHS Trust
Biography

Job Title:
Virtual Ward Lead
Organisation
Croydon Health Services NHS Trust
Biography

Job Title:
Hospital Avoidance Lead and Virtual Ward Matron
Organisation
Maidstone and Tunbridge Wells NHS Trust
Biography

Job Title:
Honorary Clinical Chair and Clinical Lead for Frailty and Virtual Wards
Organisation
Manchester Academic Health Science Centre, University of Manchester and Royal Oldam Hospital, Northern Care Alliance NHS Care Trust
Biography

Pricing structure

  • *** Black Friday Deal *** £266 + VAT until Friday 8th December
  • £399 + VAT for one NHS or public sector place

You or a colleague can claim the £299+ VAT NHS discount, for booking two or more places across this and any other subsequent event, providing the same pricing structure applies. Click here to view the full list of up coming events.

Commercial companies are also invited to sponsor this day please email Sarah Kemm for further details.

If your funding has not yet been secured or you would like to hold your place with no obligation, you can reserve your place with us. Please email the reservations team at SBK Healthcare with your details:

  • Booking contact: name, job title, department, email and telephone number
  • Event(s) to reserve for: title and date
  • Delegate details (for each delegate): name, job title, department, email and telephone number
  • Organisation details: name and address

Alternatively you can make a confirmed booking by emailing the above information to the bookings team 

Once you have booked your place, SBK Healthcare will correspond with you using the email address you provided at the time of booking. Within one week of the online conference taking place, you will be sent final details of the course including a full agenda, programme timings and your Zoom joining instructions. This email will include a joining link that can be used to access the conference.

If you have not received your email two days before your event, do check your junk folder then contact SBK Healthcare on 01732 897788.

Practice sessions are available and you will be sent an invitation to join one of our delegate practice sessions. These are optional but great if you are unsure of whether your camera and microphone will work on Zoom. We hold several one hour practice sessions across the week when a member of SBK Healthcare staff will be waiting in Zoom to assist you. Please do pop in, say hello and make sure you are all set for the day.

On the day, when registration starts, you will be able to join the conference by initially entering a waiting room when there may be a short wait. In groups of between 6-10 people, you will be admitted into the main conference room to be greeted by a member of SBK staff. In the same group you will be taken into a breakout room and asked to turn on your video and microphone. A member of the SBK team will get your group started with some orientation tasks and ‘ice breaker’ topics, before leaving you to network.

When you are automatically brought back into the conference room for the start of the conference, you will be asked to turn off your camera and microphone so that the chair can start the forum. During each presentation you will be able to ask questions in the chat box function. The forum will include screen breaks, as well as topic themed interactive sessions which will take place in the breakout rooms.

Click here to view the specially created a 5-minute video that will walk you through how to get the most out of attending your SBK Healthcare interactive online forum.

Certification of attendance

A certificate for Continuing Professional Development will be given to every fully registered participant who completes the course, as a record of your continuing professional training and development.

Registration fees

You will be sent an instant payment option or invoice on registration. Your payment is required in advance. If your fee has not been received prior to the event, and you are not able to provide a PO or proof of payment, you will be asked to make a credit or debit card payment on the day.

Modify registration

To let us know if your details are not correct when you have already registered, please email the bookings team.

Cancellations and substitutions

A full refund of fees will be made only for cancellations received within the first 48 hours of the booking being made. Notice of cancellation must be received in writing by emailing the bookings team at SBK Healthcare. Should you need to cancel your registration after this date, the registration fee remains payable in its entirety although a substitution will be accepted and conference documentation will be provided. Substitution attendees for delegates unable to attend after registering are acceptable at any time.

Event changes

It may be necessary for reasons beyond the control of the conference organisers to alter the content, speakers or the timing of the programme. We will endeavour to keep you abreast of such changes but any unavoidable change to the format will not constitute a reason to refund the fee. Should the event be postponed, we will endeavour to reschedule the event. If, for reasons beyond the control of the conference organiser, the event is cancelled, a full refund will be made. We do not accept any liability for any incurred costs resulting from a postponement or cancellation.

Privacy notice

To view the details on how your data is being collected and used, please view our Privacy policy

Expected attendees

This online course is ideal for healthcare professionals setting up or running established virtual wards and/or hospital at home in all clinical areas, including but not limited to:

  • Virtual Ward Team Leaders, Clinical Leads, Managers and Nurses
  • Operational, Service and Ward Managers
  • Matrons and Sisters
  • Community Managers and Nurses

Past attendee feedback

This online course enables you to network and learn in a dynamic online format where you will hear from experienced professionals within the virtual ward’s community. See for yourself our excellent feedback from other events:

“A very informative study day which has given my colleague and I a lot to think about on our journey to starting a virtual ward for our maternity unit.” - Frimley Health NHS Foundation Trust, Implementing and Establishing Virtual Wards, January 2022

“I found the day extremely informative. It was so helpful to hear from more experienced managers on how they manage their teams”

North West Anglia Foundation Trust, Building Trust and Understanding in your NHS Team, July 2023

“Informative, in-depth descriptions and realistic suggestions put forward to use in clinical practice”

ESNEFT, Building Trust and Understanding in your NHS Team, July 2023

“Really enjoyed this study day, I think the entire faculty team have done a great job of ensuring this was interactive and informative”

York and Scarborough Teaching Hospitals NHS Foundation trust, Best Practice for Non-Invasive Ventilation, July 2021

“Great large and small group format; varied but equally interesting presentations, of the right length”

Frimley Health NHS Foundation Trust, Best Practice for Non-Invasive Ventilation, July 2021

View further comments on SBK Healthcare events on Trust Pilot.

An online forum like no other…

A live event that will feature leading presentations, interactive breakout rooms, and compelling Q&A discussions

As a sponsor you will have the opportunity to present your product or service, be a ‘face’ of the event and meet your audience face-to-face to discuss their experiences, interests and key concerns.

To find out more about sponsorship contact Sarah Kemm on 01732 897788 or you can email Sarah. Your organisation could be sponsoring this forum today!

Branding, marketing and education opportunities include...

  • Your organisation featuring on this forum website as ‘sponsored by’; including your logo, promotional text and links to your URL
  • 5 minutes presentation time during the main conference and taking part in the related speaker Q&A
  • Unique opportunity for the sponsored presenter to moderate one of the interactive breakout rooms
  • Additional company representatives can attend the online conference and meet the attendees during the interactive sessions in the breakout rooms
  • Your logo or company name will be included in all correspondence we send to registrations and all promotional emails sent out when marketing
  • Your support and sponsorship will be recognised when you are thanked at the opening and closing of the online forum as well as your logo featuring on the opening and closing slides
  • All sponsors will receive a copy of the registration and attendee list
  • Plus: a one-off option to add your question to the registration form, asking if attendees would like to share their email address with you so you can keep them informed after the online forum

Sponsor this forum and be part of a quality interactive event...

But don't take our word for it. We have had some excellent feedback from attendees to the forums that have been held to date:

"Forum was managed extremely well, and very professional"

IAPT National Networking Online Forum 2021 - 21st January 2021

“I am sure like everyone else I was apprehensive with going online, not sure how we could network, the ability for all participant's to participate and the quality of the presentations - all my fears were diminished this turned in to be a great day, networking, leading and sharing still occurred and links still formed. The presentations were excellent and the quality of the forum and set up great and so easy to follow and timing excellent.”

Reduce Paediatric Emergency Attendance Online Conference – 8th October 2020

“The conference has been far more engaging than in a conference centre. This I think is because of the ability to participate in chat throughout and the use of the breakout discussions.” “Excellent day! Organisation was great - loved the break out rooms for chat. Virtual chat added another really useful way to interact during the day, which isn't available to us at the physical conferences.”

Leading Change in Clinical Coding Online Conference - 11th September 2020

"Very informative, lots of opportunity for discussions and very well organised virtually"

Providing Support for Children on Long Term Ventilation - Tuesday 9th March 2021

"I enjoyed the group chats networking listening to others experiences, I also like that there was a lead on each group so the chats were influenced and no awkward silences that can occur on web meets. I thought the larger talks were really good and easy to listen to."

Modernising Outpatient Services Online Conference – 16th September 2020

“This is my first experience of an online conference and thoroughly enjoyed it. Wasn't sure what to expect. Would recommend to colleagues to attend future events” “This has to be the best online conference I have been to, I really enjoyed the breakout rooms.”

Advancing Ulcer Care Management Online Forum – 29th September 2020

View further comments on SBK Healthcare events on Trust Pilot.