Designed for NHS professionals leading oncology nurse-led telephone assessments: this online workshop will provide practical tools, crucial guidance and new skills to ensure safe, competent and timely remote triaging of patients. By delving into interactive and hands-on tasks you will be sure to leave this immersive day having mastered your new skills, ready to implement in your triage process.
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Lead your team to deliver optimal telephone triage hotlines: what you will learn
Are you continually striving to improve your management of patients accessing your assessment hotline? Would you benefit from practical, structured and tested guidance that will work in your service? If yes, then this online workshop is for you. Book your place and refocus on:
- How to become a telephone triage detective
- Navigating the unknown during your virtual triage consultation
- Developing your assessment tools and solidifying your triage pathway
- Assessing and enhancing your current assessment tool
- Triaging in the dark: improving communication
- Continuing your teams’ competencies and education
Attend this online NHS oncology workshop from the comfort of your own home
Take away useful techniques and new processes to develop your nurse-led telephone assessment:
- Evidenced based examples and referrals: providing appropriate triage, referral and sign posting
- Interactive presentations: formalise your triage hotline and ensure safe, competent assessment
- Closed room discussions: benchmark and engage with your fellow attendees
- Agreed action plan: leave the workshop with the confidence to make changes
Join, tech support and opportunity to network in breakout rooms
Introduction, instructions and leader’s opening remarks
Ali Hodge, Acute Oncology and Immunotherapy Advanced Clinical Practitioner, University Hospitals Sussex NHS Foundation Trust. Ali will be joined by Steve Bass, Lead Nurse End of Life Care, University Hospitals Sussex NHS Foundation Trust.
How to become a telephone triage detective
Interactive discussion: Navigating the unknown during your virtual triage consultation
Opportunity for attendees to share their experiences in meeting rooms, then return to the main conference to feedback with the course leader
Developing your assessment tools and solidifying your triage pathway
Interactive action planning: Assess and enhance your current assessment tool
Bring your triage assessment process along to the workshop and your workshop leader, Ali Hodge, will work with you to hone your tool and ensure you have the best possible practices in place to provide high quality and accurate triage and referral of your patients.
Triaging in the dark: improving communication
Continue your teams’ competencies and education
Chair’s closing remarks and close of workshop
Share in first-hand experience
This unique workshop will share practical tools driven by experience and will be brought to life by Ali Hodge. Ali has recently been described as “extremely helpful with her current empathy and understanding of the complexities surrounding triage”. Others who have benefited from her online training wrote; “I really liked Ali's 'real-world' stance on the challenges we all face” and “I love that Ali was so animated, passionate and realistic about what is achievable with current NHS resources”.
Ali Hodge is an Acute Oncology and Immunotherapy Advanced Clinical Practitioner at University Hospitals Sussex NHS Foundation Trust. Prior to this, her role, Advanced Nurse Practitioner in Acute Oncology at the Royal Marsden Hospital, was the first in Acute Oncology and she worked with the Trust to develop an acute oncology service before moving to her new role.
Ali has had varied experience including patient assessment and management (in and outpatients), working on the clinical assessment unit and telephone triage line supporting and developing the nurses.
Ali qualified from Brighton University with a BSc (Hons) European Nursing studies and it was during this course her passion and commitment to cancer care was developed. Ali has 20 years’ experience in cancer care and is an active member of UKONS and EONS. Her career has included being a Matron and lecturer practitioner prior to qualifying as an Advanced Nurse Practitioner. Ali has presented both nationally and internationally about acute oncology and career development within this emerging field of nursing.
Ali’s area of passion has always been in medical and clinical oncology and has developed her knowledge and skills around treatment modalities and management of their side effects. She is passionate about patient care and ensuring that this is evidence based and of gold standard and is available when needed – 7 days a week.
- £349 + VAT for one NHS or public sector place
- £299 + VAT (each) for two or three NHS or public sector places
- £599 + VAT for one commercial organisation place
You can reserve a no-obligation place whilst you apply for funding
- Booking contact: name, job title, department, email and telephone number
- Event(s) to reserve for: title and date
- Delegate details (for each delegate): name, job title, department, email and telephone number
- Organisation details: name and address
This online interactive workshop is ideal for NHS professionals working across Haematology, Acute Oncology, SACT, Immuno-Oncology or other Oncology services, who utilise telephone and virtual assessments. This includes but is not limited to:
- Lead Nurses, Nurse Consultants, Clinical Nurse Specialists, Matrons and Sisters
- Medical Managers and Service Managers
- Practice Educators
Past attendee feedback
"I found this very helpful. It confirmed that most of us have the same issues. Nice to hear how others deal with signposting and assessment. It was nice to have confirmation that we are all on the correct track and the importance of using the UKONs tool"Enhance your Oncology Nurse-led Telephone Triage Assessment, May 2022
"Informative presentations and helpful to be able to hear from others taking the course about their experiences"Enhance your Oncology Nurse-led Telephone Triage Assessment, May 2022
"Very interesting and clear explanations. The presentations from Ali and Stephen was excellent."Enhance your Oncology Nurse-led Telephone Triage Assessment, May 2022
“Excellent. Actually one of the best I've attended. Pitched perfectly and I understood it!”Recognising and Treating ImmunoOncology (IO) Side Effects, July 2021
“I found it very friendly, and very informative. it was nice to talk to other areas before the presentation started in small groups and learn a bit about how other areas process are for triage and assessment of their patients”Recognising and Treating ImmunoOncology (IO) Side Effects, July 2021
“Interesting, informative! The online format has meant that more people can attend from a wider geography”Recognising and Treating ImmunoOncology (IO) Side Effects, July 2021
“It was very informative and great to see what other trusts do”Recognising and Treating ImmunoOncology (IO) Side Effects, July 2021
"I am so grateful for the knowledge acquired through my first virtual conference. It was very well organised with technical support provided. Speakers were excellent and content was very appropriate and relevant”Managing Side Effects of Cancer Immunotherapy, December 2020
“Informative, friendly and highly appropriate content. Really exciting day as it felt like networking and being present at a physical conference, so thank you for making it so warm and welcoming”Managing Side Effects of Cancer Immunotherapy, December 2020
“It was an excellent conference with really interesting sessions. I felt that the virtual aspect went well with support being readily available and helpful”Managing Side Effects of Cancer Immunotherapy, December 2020
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But don't take our word for it. We have had some excellent feedback from attendees to the forums that have been held to date:
"Forum was managed extremely well, and very professional"IAPT National Networking Online Forum 2021 - 21st January 2021
“I am sure like everyone else I was apprehensive with going online, not sure how we could network, the ability for all participant's to participate and the quality of the presentations - all my fears were diminished this turned in to be a great day, networking, leading and sharing still occurred and links still formed. The presentations were excellent and the quality of the forum and set up great and so easy to follow and timing excellent.”Reduce Paediatric Emergency Attendance Online Conference – 8th October 2020
“The conference has been far more engaging than in a conference centre. This I think is because of the ability to participate in chat throughout and the use of the breakout discussions.” “Excellent day! Organisation was great - loved the break out rooms for chat. Virtual chat added another really useful way to interact during the day, which isn't available to us at the physical conferences.”Leading Change in Clinical Coding Online Conference - 11th September 2020
"Very informative, lots of opportunity for discussions and very well organised virtually"Providing Support for Children on Long Term Ventilation - Tuesday 9th March 2021
"I enjoyed the group chats networking listening to others experiences, I also like that there was a lead on each group so the chats were influenced and no awkward silences that can occur on web meets. I thought the larger talks were really good and easy to listen to."Modernising Outpatient Services Online Conference – 16th September 2020
“This is my first experience of an online conference and thoroughly enjoyed it. Wasn't sure what to expect. Would recommend to colleagues to attend future events” “This has to be the best online conference I have been to, I really enjoyed the breakout rooms.”Advancing Ulcer Care Management Online Forum – 29th September 2020