Online Forum

This dedicated NHS online forum will bring together professionals from across POCT to share new ideas and discuss best practice. This leading forum includes exclusive national updates on the new UKAS ISO rewrite and POCT in emergency settings to ensure that your service is delivering high quality testing. Plus, learn how other services have achieved accreditation and hear the journey of how one service is developing their pandemic recovery plans.

Don’t forget to check your junk folder if you don’t receive your registration email.

Leading Change in POCT
Online 5 hours Free

5 hours Continuing Professional Development: what you will learn

Are you continually striving to enhance your POCT service? Looking for new ways to improve connectivity? Or are you struggling to navigate POCT in ED? If yes, then this online forum is for you. Book your place and refocus on:

  • Building new strategies to achieve smarter connectivity across emergency care settings
  • Preparing to achieve quality for the new ISO rewrite
  • Integrating seamless cloud solutions for test results to improve connectivity
  • Working within UKAS boundaries to ensure that you are delivering quality testing
  • Tackling the challenges in establishing ‘hot labs’ to deliver immediate patient results
  • Ensuring quality, safety and efficiency when recovering from the post-pandemic surge

Attend this online NHS event from the comfort of your own home

Packed with examples of best practice, novel ideas and expert advice, plus benefit from:

  • Meeting each other – turning on your videos and microphones in the breakout rooms
  • Listening and watching presentations and speakers’ Q&A – in the main conference room with a chair
  • Taking part in facilitated interactive sessions – enabled by moderators in the breakout rooms
  • Feedback and engage – using the chat box and moderators sharing content in the main conference room
Join, tech support and opportunity to network in breakout rooms
Introduction, instructions and chair’s opening remarks
Katy Heaney, Specialty Lead in Point of Care Testing Services, Berkshire and Surrey Pathology Services
National accreditation update
What does the IS0 15189 rewrite mean for POCT Service?
  • What will be expected of you? Understanding the processes to put place to achieve accreditation
  • How does this differ from ISO 22870?
  • Competency and user standard operating procedures
Dr David Ricketts, Managing Director, David Ricketts Consultancy Limited
Your questions and answers with the speakers
Sponsored presentations in the breakout rooms
The audience will be split into groups to have a closed-room presentation with the sponsors with dedicated speaker Q&A time
Working as an accredited service
Case Study: What has UKAS accreditation meant our POCT service?
  • Recap: how did we achieve POCT accreditation within the trust?
  • Ruminate: what were the challenges that we faced through the accreditation process?
  • Respond: how has accreditation helped our service develop?
Sarah Glover, Consultant Clinical Scientist and POCT Clinical Lead, Blood Sciences and POCT, Harrogate and District NHS Foundation Trust
Your questions and answers with the speakers
Sponsored presentations in the breakout rooms
The audience will be split into groups to have a closed-room presentation with the sponsors with dedicated speaker Q&A time
Interactive discussion: Practical strategies to improve connectivity and promote patient centred care
  • How has your service adapted in the pandemic to drive forward patient centred care?
  • What impact has the pandemic had on improving connectivity across networks in your service?
  • What more could be done to overcome the connectivity challenges that your service is facing?
Screen break
Interactive discussion feedback: Practical strategies to improve connectivity and promote patient centred care
Moderators will go on screen to feedback what has been discussed and learnt in the individual breakout rooms. Whilst the presenters are speaking, you can feedback your comments and questions using the chat box function.
Testing requirements in a modern emergency department
Establishing Point of Care Testing (POCT) ‘hot labs’ in emergency departments
  • Improving connectivity to drive forward your POCT capabilities in emergency departments
  • Overcoming specific challenges in establishing ‘hot labs’ to deliver immediate patient results
  • Exploring the benefits of hot labs: investigating pilots sites and research studies
Katy Heaney, Specialty Lead in Point of Care Testing Services, Berkshire and Surrey Pathology Services
Questions and answers with your speakers
Delivering POCT in the Pandemic
Case study: Managing workflow during the pandemic
  • Incorporating POCT results into hospital records to ensure consistent patient care
  • Ensuring quality, safety and efficiency when delivering POCT during the pandemic
  • Reflecting on the impact of the pandemic and driving forward POCT with your team
Mary Duddy, Point of Care Testing Manager, Chemical Pathology, West Hertfordshire Hospitals NHS Trust
Questions and answers with your speakers
Chair’s final remarks and close of conference

First-hand speaker experiences

A unique forum packed with examples of best practice, novel ideas and expert advice from:

Job Title:
Specialty Lead in Point of Care Testing Services
Berkshire and Surrey Pathology Services

Katy has been working in the NHS and its services for 17 years in Clinical Biochemistry and Point of Care Testing (POCT). Currently employed as the Consultant Speciality lead for POCT for Berkshire and Surrey Pathology Services, the service covers 4 NHS Trusts, with 5 acute medical sites and multiple community services. 

Katy is Director of the dedicated POCT EQA scheme, Qpoint, which provides EQA schemes for glucose, ketone, HbA1c and urine HCG from its dedicated laboratory in Aldershot. Qpoint became accredited under the 17043 ISO standard Proficiency testing for its glucose and HbA1c schemes in 2019 and is trialling a POCT Flu and POCT Hb scheme for launch later in 2020. The scheme is designed with non-laboratory staff as the customer, samples are packaged by the Qpoint team on letters which contain last months performance and the current distribution information, meaning coordinators are not required to print any paperwork for the scheme to run. 

Katy believes in the importance of team working in the NHS, beyond the scope of pathology. Having worked in POCT for the large part of her career believes that pathology needs to spend more time “on ground level” understanding the patients pathway and how our work best supports and empowers healthcare professionals and ultimately patients, to provide the highest quality and evidenced based care available.

Job Title:
Managing Director
David Ricketts Consultancy Limited

David has worked for the NHS for 30 years, moving with the rest of the pathology service at North Middlesex University Hospital NHS Trust, before moving to the Health Services Laboratories partnership as Head of Laboratory Process Improvement. He is a Visiting Lecturer in Clinical Biochemistry at Middlesex University and holds a doctorate in Biomedical Science, based on his work on process management. 

David is a Fellow of the Institute of Biomedical Science representing the Institute on the British Standards Institute TC212 committee, which inputs into medical laboratory ISO standards As well as representing the UK on the ISO/CEN TC212 and TC140, were, until recently, was the project lead for the revision of ISO22870 and has just completed a mapping document to link the existing 22870 to the new ISO15189 (2012). He is the head of delegation for the UK at the international TC212 meeting. He also is on the Royal College of Pathologists Joint Working Group for quality. 

David has been involved in the POCT guidance document for the MHRA and also with the European Biomedical Science congress statement on POCT. 

David speaks national and internationally on point of care, process, activity based costing and value added pathology, running workshops across Africa on quality improvement in laboratories for industries as diverse as coffee, iron mining, gold mining, pharmaceutical and even one specialising in insect research as well as the South African mint. 

David is the managing director of his own Consultancy Company in which guise he is speaking at this meeting.

Job Title:
Consultant Clinical Scientist and POCT Clinical Lead, Blood Sciences and POCT
Harrogate and District NHS Foundation Trust

Throughout my career as a Clinical Biochemist I have had a particular interest in point of care testing (POCT) services. As a Senior Biochemist at Bradford Royal Infirmary I was responsible for several POCT services, including cardiac marker testing and the implementation of urinalysis meters throughout the Trust. 

In 2014 after gaining FRCPath, I moved to Harrogate and District Foundation Trust (HDFT), initially as a Principal Clinical Biochemist and more recently Consultant Clinical Biochemist. Whilst at HDFT I have been the clinical lead for point of care testing. During this time the Department has expanded, taking on responsibility for community glucose and ketone testing in services. 

In 2016 the Point of Care Testing Department at HDFT became the first in the UK to achieve UKAS accreditation to ISO15189 and 22870 for many aspects of the service, both on and off site. I have successfully lead the Department through 2 UKAS surveillance visits, including an extension to scope, for the newly installed Gem 5000 gas analysers in November 2018. 

I am passionate about ensuring point of care testing is fully embedded in the patient pathway and is used in a clinical and cost effective way. I believe the ISO standards (15189 and 22870) provide an excellent basis for developing high quality POCT services.

Job Title:
Point of Care Testing Manager, Chemical Pathology
West Hertfordshire Hospitals NHS Trust

Call for speakers

If you would like to give a presentation and share your work or the work of your service at this online conference, we would be delighted to hear from you. 

To discuss speaking opportunities please email the conference producer Vanessa Pearce or call Vanessa on 01732 897788.

Free NHS attendance

There are limited numbers for this online forum. Please cancel your place in writing if you can no longer attend. Non-attendance without written cancellation will result in £100 plus VAT charge.

Once you have booked your place, SBK Healthcare will correspond with you using the email address you provided at the time of booking. Within one week of the online conference taking place, you will be sent final details of the course including a full agenda, programme timings and your Zoom joining instructions. This email will include a joining link that can be used to access the conference.

If you have not received your email two days before your event, do check your junk folder then contact SBK Healthcare on 01732 897788.

Practice sessions are available and you will be sent an invitation to join one of our delegate practice sessions. These are optional but great if you are unsure of whether your camera and microphone will work on Zoom. We hold several one hour practice sessions across the week when a member of SBK Healthcare staff will be waiting in Zoom to assist you. Please do pop in, say hello and make sure you are all set for the day.

On the day, when registration starts, you will be able to join the conference by initially entering a waiting room when there may be a short wait. In groups of between 6-10 people, you will be admitted into the main conference room to be greeted by a member of SBK staff. In the same group you will be taken into a breakout room and asked to turn on your video and microphone. A member of the SBK team will get your group started with some orientation tasks and ‘ice breaker’ topics, before leaving you to network.

When you are automatically brought back into the conference room for the start of the conference, you will be asked to turn off your camera and microphone so that the chair can start the forum. During each presentation you will be able to ask questions in the chat box function. The forum will include screen breaks, as well as topic themed interactive sessions which will take place in the breakout rooms.

Click here to view the specially created a 5-minute video that will walk you through how to get the most out of attending your SBK Healthcare interactive online forum.

 Certification of attendance

A certificate for Continuing Professional Development will be given to every fully registered participant who completes the course, as a record of your continuing professional training and development.

Registration fees

As an NHS or public sector attendee, you are not required to pay for your place. However, as an interactive forum, there are a limited number of places available. Once booked, if you find you are unable to attend, please cancel your place in writing by emailing the bookings team. This will free a place for someone on the waiting list. Non-attendance without written cancellation will result in £100 plus VAT charge.

Modify registration

To let us know if your details are not correct when you have already registered, please email the bookings team.


Substitutions for delegates unable to attend after registering are acceptable at any time.

Event changes

It may be necessary for reasons beyond the control of the conference organisers to alter the content, speakers or the timing of the programme. We will endeavour to keep you abreast of such changes. Should the event be postponed, we will endeavour to reschedule the event. If, for reasons beyond the control of the conference organiser, the event is cancelled, we do not accept any liability for any incurred costs resulting from a postponement or cancellation.

Privacy notice

To view the details on how your data is being collected and used, please view our Privacy policy.

Expected attendees

In the continuously changing field of POCT, take the opportunity to network with services from across the country to discuss the direction of your team. Hear national updates and implementable strategies, without the inconvenience of travelling. By attending this event, you will meet other:

  • POCT Managers and Coordinators
  • Lead Biomedical Scientists and Clinical Biochemists
  • Operations Managers, POCT Governance and Training Leads and Heads of Pathology

Past attendee feedback

This national online forum has been designed to support POCT teams in the recovery stages of the pandemic and follows on from Developing your POCT Service for the Future, which took place face-to-face, in Birmingham in February 2020. Read what our delegates had to say:

‘Very informative and interesting’

NHS Lothian

‘Excellent overview of POCT connectivity, innovations and opportunities’

Barking, Havering and Redbridge NHS Foundation Trust

‘Informative and interesting’

NHS Grampian

‘Excellent forum for people to share their learning with others’

Calderdale & Huddersfield Foundation NHS Trust

‘A very informative and useful session’

North Tees & Hartlepool NHS Foundation Trust

‘What an enjoyable experience, I loved meeting delegates’

Sandwell and West Birmingham NHS Trust

‘Gained a lot of information from other people’s experiences’

Salford Royal NHS Foundation Trust

‘Very well organised and great to meet other people with the same challenges. Interesting and thought provoking presentations’

Hull University Teaching Hospitals NHS Trust

An online forum like no other…

A live event that will feature leading presentations, interactive breakout rooms, and compelling Q&A discussions

As a sponsor you will have the opportunity to present your product or service, be a ‘face’ of the event and meet your audience face-to-face to discuss their experiences, interests and key concerns.

To find out more about sponsorship contact Sarah Kemm on 01732 897788 or you can email Sarah. Your organisation could be sponsoring this forum today!

  • Your organisation featuring on this forum website as ‘sponsored by’; including your logo, promotional text and links to your URL
  • 5 minutes presentation time during the main conference and taking part in the related speaker Q&A
  • Unique opportunity for the sponsored presenter to moderate one of the interactive breakout rooms
  • Additional company representatives can attend the online conference and meet the attendees during the interactive sessions in the breakout rooms
  • Your logo or company name will be included in all correspondence we send to registrations and all promotional emails sent out when marketing
  • Your support and sponsorship will be recognised when you are thanked at the opening and closing of the online forum as well as your logo featuring on the opening and closing slides
  • All sponsors will receive a copy of the registration and attendee list
  • Plus: a one-off option to add your question to the registration form, asking if attendees would like to share their email address with you so you can keep them informed after the online forum