Event Details
Re-Setting your Outpatient Service
What is it about?
This online NHS forum will explore how you can tackle the challenges of the pandemic, give you practical strategies to re-open services and optimise your outpatient virtual clinic pathway. Dedicate a morning of your time to evaluate your reset strategy, arm yourself with tactics to overcome patient backlogs and equip your service with new ways of developing virtual clinics.
- Online forum is the equivalent to 3 hours Continuing Professional Development
Why should you attend?
Specifically crafted to address your challenges and answer your questions on implementing reset strategies, promoting care continuity and delivering effective virtual clinics. Secure your place and benefit from:
- Meet each other – turning on your videos and microphones in the breakout rooms
- Listen and watch presentations and speakers’ Q&A – in the main conference room with a chair
- Take part in facilitated interactive sessions – enabled by moderators in the breakout rooms
- Feedback and engage – using the chat box and moderators sharing content in the main conference room
Key learning outcomes
Share your experiences of tackling waiting lists, discuss how to prioritise the re-opening of services and integrate new digital approaches to outpatient care:
- Explore what NHSEI adoption and adaption looks like in your service
- Gain insight into running effective virtual clinics
- Evaluate the priority of care to effectively tackle patient backlogs
- Build your reset plans for outpatient services
- Strengthen clinical engagement to grow your virtual services for the future
- Benchmark your re-opening strategies
Who should attend?
By attending this online morning forum, you will learn new tools that you can implement to drive your service forward. Virtually network with NHS representatives including:
- Service managers: Outpatients, Patient Flow, Operations, Patient Access
- Outpatient leads: Matrons, Sisters, Consultants, Lead Nurses and Nurse Consultants
- Transformation leads: Outpatient Managers and Directors
Sponsorship and exhibition opportunities
Have you considered sponsoring this day? Our events are carefully crafted and through our rigorous research we focus on and address the specific themes and topics that are driving the NHS forward. Please contact sarah.kemm@sbk-healthcare.co.uk for further details.
Working with your association or network
If you belong to an association or network that is related to outpatient services, SBK would welcome working with you. We could promote you and the work that you do, offer your members or network a discounted rate and a link with your website here. Media Partners do not endorse the contents of SBK Healthcare Events and links displayed here are for information purposes only.
Promoting ‘digital first’ approaches to achieve pre-Covid-19 outpatient results.
| 9.00 | Join, tech support and opportunity to network in your meeting room |
| 9.30 | Introduction, instructions and chair’s opening remarks Daniel Peach, Group Manager for Surgical Services, University Hospitals Coventry and Warwickshire NHS Trust |
Service shifts caused by COVID-19 | |
| 9.40 | Future-proofing your service: Integrating the transformation programme with your reset initiatives What does NHSEI adoption and adaption look like in your service? Exploring and managing your workforce demands in response to virtual operations Engaging patients to commit to the continued use of virtual clinics Sheila Glenn, Operations Director Transformation and Integration, Norfolk and Norwich University Hospitals NHS Foundation Trust |
| 10.10 | Reestablishing outpatient services and building a modernised service Exploring reset plans for outpatient services and evaluating the priority of care Utilising technology to cope with patient backlog and tackle long waiting lists What does the future of virtual clinics mean and look like in your outpatient service? Rachel Roberts, Matron, Calderdale and Huddersfield NHS Trust |
| 10.40 | Sponsorship opportunity Please contact sarah.kemm@sbk-healthcare.co.uk or call 01732 897788. |
| 10.45 | Question and answers with Rachel Roberts and Sheila Glenn |
| 10.55 | Interactive discussion: What strategies are your services implementing to ensure a smooth reset? |
| 11.15 | Screen break |
| 11.30 | Feedback from interactive discussion: What strategies are your services implementing to ensure a smooth reset? |
| 11.40 | How to improve clinic utilisation and maximise patient flow to tackle long waiting lists Restoring e-referrals: reducing clinic backlogs and managing waiting lists Shared innovations and evidenced outcomes to tackle patient backlog Measuring the success of outpatient clinics on patient experience and utilisation Daniel Peach, Group Manager for Surgical Services, University Hospitals Coventry and Warwickshire NHS Trust |
Achieving Digital Efficiency | |
| 12.10 | Case study: Reviewing virtual clinics in gynaecology under the pressures of the pandemic Evaluating the challenges facing virtual outpatient clinics Delivering virtual pre-operative assessments for gynaecology services A look to the future: how to continually deliver virtual clinics and continue to combat demand Professor Stephen Radley, Consultant Obstetrician and Gynaecologist, Sheffield Teaching Hospitals NHS Foundation Trust |
| 12.40 | Question and answer with Daniel Peach and Professor Stephen Radley |
| 12.50 | Chairs closing remarks |
| 1.00 | Close of day |
An inspiring line-up of experienced and engaging speakers who will share their case study experiences:
Professor Stephen Radley
Rachel Roberts
Daniel Peach
Sheila Glenn
Pricing Structure
This pricing structure applies across this conference and related events
- £209 + VAT for one NHS or Public Sector place
- £149 + VAT (each) for two NHS or Public Sector places
- FREE for Outpatient CPD Club Members
- £599 + VAT for one commercial organisation place
Do you really want to attend an event, but can’t see funding being available? SBK Healthcare have put together a page of cost saving tips, travel advice and useful ideas to help you to build your business case. Click here to view the justify your attendance document.
Reservations
If your funding has not yet been secured or you would like to hold your place with no obligation, you can reserve your place with us. Please email reservemyplace@sbk-healthcare.co.uk with your details:
- Booking contact: Name, job title, department, email, telephone
- Event(s) to reserve for: Title, date
- Delegate details (for each delegate): Name, job title, department, email, telephone
- Organisation details: Name, address
Alternatively you can make a confirmed booking by sending the above information to bookings@sbk-healthcare.co.uk
Modify Registration
To modify an existing registration, please contact bookings@sbk-healthcare.co.uk
Venue
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Terms & Conditions
Travel
Travel is not included in the conference fee. It is the responsibility of each delegate to make their way to the conference venue in adequate time. The conference organisers are not liable for any delays or non-attendance resulting from delayed or suspended transportation.
Cancellations
A full refund of fees will be made only for cancellations received in writing 28 days before the date of the event (less £90 administration charge). Notice of cancellation must be received in writing and submitted by contacting us here. Should you need to cancel your registration after this date, the registration fee remains payable in its entirety although a substitution will be accepted and conference documentation will be provided. You are still entitled to conference documentation in the event of cancellation.
Substitutions & Name Changes
Substitutions for delegates unable to attend after registering are acceptable at any time. To inform us of a name change, please contact us here. It may be necessary for reasons beyond the control of the conference organisers to alter the venue, content, speakers or the timing of the programme. We will endeavour to keep you abreast of such changes but any unavoidable change to the conference format will not constitute a reason to refund the conference fee. Should the event be postponed, we will endeavour to reschedule the event. If, for reasons beyond the control of the conference organiser, the event is cancelled, a full refund will be made. We do not accept any liability for any incurred costs resulting from a postponement or cancellation.
Certification of Attendance
A certificate for Continuing Professional Development will be given to each participant who completes the course, as a record of your continuing professional training and development.
Fee
Registration fees are payable in advance. The fee includes documentation, refreshments and lunch, it does not include travel costs or accommodation. If your fee has not been received prior to the event, delegates without proof of payment will be asked for either a credit card guarantee on the day or to sign a proof of attendance form.
Privacy Notice
To view the details on how your data is being collected and used, please visit our Privacy Notice page.
Additional Documentation
If you are unable to attend or would like to pick up an additional set of documentation on the day, the event documentation is available for purchase at £89 per set.