Different to a conference, with an enhanced emphasis on networking, round table discussion and idea sharing, this seminar is focused on providing you with the elements necessary to start tackling your demand pressures head on.
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The documentation from Managing Demand in your Dermatology Service which took place on 10 February 2015 in Birmingham, includes the following presentations:
- Understanding the Theory Behind Demand Management to Target Strategies Effectively - • Accessing the theory behind demand management: application to Dermatology • Measuring demand, capacity, activity & backlog: the what, when and how of data collection • Interpreting data: identifying variations in demand and hidden demand • Benchmarking clinical activity: trends of both increases in and insufficient demand
- Application of Demand Control: Strategies to Deliver Instant Impact - • Mapping and analysing the pathway: identify and eliminate bottlenecks • Essential planning and forecasting skills • Redesigning the pathway to match demand and capacity • Smoothing variation in demand to prevent backlogs in your service • Ideas and best practice for staffing and skills mix
- Communication: Across Organisations, Pathways and Specialties - • Analysing referral routes: understanding and managing demand at source • Referral criteria: vetting requests and applying well established guidelines • Raising awareness to get clinicians onside: ideas that can make a difference • Effective processes and discharge to improve patient flow
Conference documentation in both hard and electronic copy is available for purchase at £89 (there is no VAT charge). In addition to being posted a copy, all the documentation is now available to you in electronic format so that you can access the papers and presentations online.
Please email the customer service team or telephone 01732 897788 stating the name and date of the event you would like to purchase documentation for. Payment is required in advance and this can be done by requesting an invoice or immediately using a debit card.
On receipt of payment you will be given immediate access to the presentations on-line where they will be in a pdf format. You will also be sent a set of documentation in the post.
Thank you for attending an SBK: Healthcare course. We are pleased to offer you on-line access to the documentation that you received at the event. This is an exclusive benefit for all of the attendees and includes additional and updated documentation.
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