Past Event

Improving Patient Experience with your MUO-CUP Service

Tuesday 12 June 2018, Mercure Bristol Holland House Hotel and Spa, Bristol

What is it about?

As CUP pathways are becoming established, this conference will focus on patient experience, overcoming the challenges of diagnostics, reducing emergency presentations, optimising on clinical trials and building certainty and continuity in your MDT.

Reviews & Photos

Many attendees to this event completed an evaluation form, and we are pleased to share with you some of the comments made about this day:

Very welcoming atmosphere – approachable speakers, knowledgeable and confident in their topics
Northumbria Healthcare NHS Foundation Trust

Plenty to take away for our service
University Hospitals Bristol NHS Foundation Trust

Interesting and engaging speakers. Common issues that are reassuring
Royal Devon & Exeter NHS Foundation Trust

Useful networking opportunities – sharing of good practice and case discussions
Christie NHS Foundation Trust

Excellent day, good networking, professionals who share vision
Dudley Group NHS Foundation Trust

Interesting content, good to hear how other trusts work
Northumbria Healthcare NHS Foundation Trust

Good ideas on taking the role forward
York Teaching Hospital NHS Foundation Trust

Presentation Content

The documentation from Improving Patient Experience with your MUO-CUP Service which took place on 12 June 2018 in Bristol, includes the following presentations:

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Managing complex diagnostic problems - as part of the patient pathway
Performance and practice of pathology in CUP - current developments reviewed
Discussion session - Patient experience and challenges along the diagnostic pathway
Integrating palliative care - into the management and support of CUP patients
Case assessment group discussion - what has been done, why and what could be done differently
Update on the current clinical trials - for Cancer of the Unknown Primary
The CUP experience in Bristol - developing the CUP urgent referral pathway
How to implement - an effective patient survey
What patients and carers value - impact of a highly dedicated assessment team
Developing an effective MDT - how to improve service delivery

Price and availability

Conference documentation in both hard and electronic copy is available for purchase at £89 (there is no VAT charge). In addition to being posted a copy, all the documentation is now available to you in electronic format so that you can access the papers and presentations online.

How to buy the documentation

Please email the customer service team or telephone 01732 897788 stating the name and date of the event you would like to purchase documentation for. Payment is required in advance and this can be done by requesting an invoice or immediately using a debit card.

On receipt of payment you will be given immediate access to the presentations on-line where they will be in a pdf format. You will also be sent a set of documentation in the post.

Welcome back

Thank you for attending an SBK: Healthcare course. We are pleased to offer you on-line access to the documentation that you received at the event. This is an exclusive benefit for all of the attendees and includes additional and updated documentation.

Please enter your email address and password which is at the front of your documentation pack. The password will also be emailed to you after the event and this is your notification that the documentation is available on-line.

If you are having any difficulty please contact enquiries@sbk-healthcare.co.uk or telephone 01732 897788.

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About

SBK Healthcare is the leading provider of service delivery conferences, seminars and workshops for managers, nurses and clinicians working in the NHS.

SBK Healthcare

10 Churchill Square,
Kings Hill, West Malling,
Kent ME19 4YU

Tel: 01732 897 788
Email: enquiries@sbk-healthcare.co.uk
Business Hours : 8:30 - 5:00

SBK Healthcare provides conferences, seminars and forums for NHS staff to come together and learn from NHS leaders across the country as well as each other. Every NHS course held by SBK Healthcare focuses on the unique clinical or operational demands that are putting the NHS workforce under pressure. By sharing examples of achievable service delivery, case studies of innovative clinical implementation and forums for attendees to meet like-minded individuals who are all striving for change, each NHS conference is designed to inform, inspire and motivate. Every NHS course is thoroughly researched and produced to help different NHS services to improve their patient experience, drive forward efficiency, and build better outcomes.

Each year, we develop over 100 forums taking place all over the country including Manchester, Birmingham, York, Bristol, Leicester, Leeds, Cambridge and Stirling. We are always building new events, to date we have covered the following NHS service areas: Acute Oncology, Admissions and Discharge, Cancer, Chemotherapy, Clinical Coding, Clinical Governance, Clinical Research, Continuous Glucose Monitoring, Critical Care, CAMHS, Diabetes Prevention, Diagnostics & Radiology, Digital Solutions, Endoscopy, Emergency Unscheduled, Family Integrated Care, Gynaecology, Heart Failure, IAPT, IV therapy, Immunotherapy, Information Governance, Insulin Pumps, Maternity, Medical Devices, Mental Health, Neonatal, Non-Medical Prescribing, Nuclear Medicine, Nurses, Ophthalmology, Outpatients, Paediatrics, Pathology, Palliative Care, Patient Experience, Pathology, Pre-Operative Assessment, PWP Development, Rehabilitation, Renal, Respiratory Service, Stroke, Virtual Clinics.

Operating as a small business, SBK Healthcare provide industry-supported National Networking Forums in addition to SBK Healthcare conferences and courses, which are research driven and enabled through attendee funding.