This one day seminar will teach you to measure, audit and use essential Key Performance Indicators (KPIs) as a launch-pad to drive forward Outpatient service delivery and ensure patient focused improvements.
Have you considered sponsoring or exhibiting at this day? If you join us in 2015, you will be able to talk directly to this Outpatient Service audience, build familiarity and take away leads. Currently confirmed is Book Wise:
Many attendees to this event completed an evaluation form, and we are pleased to share with you some of the comments made about this day:
The networking and sharing of ideas is greatUniversity College London Hospitals NHS Foundation Trust
Good range of topics which generates good debate for improvementDoncaster and Bassetlaw Hospitals NHS Foundation Trust
Very informative, useful to hear from people who actually do the job!Portsmouth Hospitals Trust
It was good to be able to relate to all parts of the day - outpatient focussedPortsmouth Hospitals Trust
InspirationalThe Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust
The documentation from Best Practice Outpatient KPIs which took place on 01 July 2015 in Birmingham, includes the following presentations:
- Ensuring Quality - Outpatient KPIs and How to Use them Effectively
- Where to Begin? - The Central Role of Measuring and Improving Patient Experience
- Your Practical Toolkit - How to Develop Meaningful Outpatient KPIs
- Incentivising Improvement - Developing a CQIN for Improvements in Waiting Times
Conference documentation in both hard and electronic copy is available for purchase at £89 (there is no VAT charge). In addition to being posted a copy, all the documentation is now available to you in electronic format so that you can access the papers and presentations online.
Please email the customer service team or telephone 01732 897788 stating the name and date of the event you would like to purchase documentation for. Payment is required in advance and this can be done by requesting an invoice or immediately using a debit card.
On receipt of payment you will be given immediate access to the presentations on-line where they will be in a pdf format. You will also be sent a set of documentation in the post.
Thank you for attending an SBK: Healthcare course. We are pleased to offer you on-line access to the documentation that you received at the event. This is an exclusive benefit for all of the attendees and includes additional and updated documentation.
Please enter your email address and password which is at the front of your documentation pack. The password will also be emailed to you after the event and this is your notification that the documentation is available on-line.
If you are having any difficulty please contact firstname.lastname@example.org or telephone 01732 897788.