Created to offer workable solutions to community-based NHS services – this new and innovative capacity and demand modelling tool will enable you to map out clinical capacity and create bespoke but streamlined care pathways. Through case study-based learning, find out how you can practically use the care unit model in your service. Log off with a deeper understanding of the principles of capacity modelling, hear proven examples and gain evidenced understanding which you can apply to your own community services.
Make sure you book before Friday 24th May to benefit from the NHS and Public Sector Early Bird, saving you £150 per place, plus you can also take advantage of a new special offer where if you book 3 places, you can get the 4th for free!
Lead your team to enhanced capacity management: what you will learn
This study day will provide you with all the elements necessary to create an action plan and start tackling your demand pressures head on:
Developed with convenience in mind: join this NHS online course remotely
Take away useful techniques and new processes to manage your demand and optimise your capacity:
This course is available for in-house training
9:30 |
Join, technical support and instructions
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Icebreaker questions: What capacity problems are you trying to solve?
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10:00 |
Chair’s opening remarks
Kerry-Jane Keeling, Deputy Divisional Lead, Lincolnshire Community Health Services NHS Trust
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From theory into practice | |
10:10 |
Demonstrating capacity and demand within your service
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11:00 |
Questions and answers Kerry-Jane Keeling
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11:10 |
Screen break
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Creating an adapted capacity and demand pathway | |
11:20 |
How to use the care unit model: introducing pathways and care units
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12:10 |
Questions and answers Kerry- Jane Keeling
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12:20 |
Interactive discussion: How do we demonstrate that what we feel, is the reality?
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12:40 |
Discussion feedback: How do we demonstrate that what we feel, is the reality?
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12:50 |
Lunch time screen break
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Getting to grips with the modelling tool | |
1:20 |
How to use care units for managing your capacity and demand effectively: a model demonstration
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2:10 |
Inputting pathways and interpreting results from your investigation
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2:40 |
Questions and answers Kerry- Jane Keeling
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2:50 |
Screen break
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3:00 |
Interactive activity: Troubleshooting limitations in your service
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Putting care units into action | |
3:20 |
How to apply care units to your service and capturing variation in your service
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4:10 |
Questions and answers Kerry- Jane Keeling
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4:20 |
Close of study day
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Share in first-hand experience
Supported, optimistic and empowered is how you will feel after being in the company of your course leader, Kerry-Jane Keeling. Benefit first-hand from her extensive experience within organisation management and leave equipped with all the tools to effectively master demand and maximise your capacity.
Kerry-Jane qualified as a speech and language therapist in 1999, working clinically with children in various NHS and education settings. She has worked as an operational leader across a range of community health care services since 2017 and is now working as a Deputy Divisional Lead for LCHS.
The division’s portfolio includes a wide range of AHP and nursing community services from adult and paediatric therapies, podiatry, stroke services and post covid rehabilitation to diabetes, tuberculosis, respiratory and continence care.
Inspired by the universal challenges of meeting increasing demand with limited resources Kerry-Jane set about using a care unit approach to help the varied services to understand and demonstrate their demand and their capacity. Care Units are way to capture and describe the needs of patients across their whole treatment journey and to match them to the workforce time and skills required to meet their needs. The approach embraces and adapts to the many and varied needs of individual patients as well as the range of service delivery approaches and unique aspects of care across professional groups.
Pricing Structure
You can reserve a no-obligation place whilst you apply for funding
Expected attendees
With capacity at the forefront of everyone’s mind, now is the time to come together with your community-based service colleagues to spark the new ideas that will drive your service forward. We would expect attendance from:
Past attendee feedback
SBK Healthcare has been delivering exceptional virtual training for over 4 years, ensuring that our attendees are able to share new ideas and raise best practice in their services and teams no matter where they are. Take a look at how some of our attendees have benefitted from our online training across a broad spectrum of topics:
“The whole day was excellent”
Enabling Psychosexual Health in Gynaecologic Cancer, Northern Care Alliance NHS Foundation Trust, February 2024
"Really great day, the interactive sessions were so useful”
Early Rehabilitation During Critical Care, University Hospital Southampton Foundation Trust, October 2023
"Very engaging and relevant content. The timetable worked very well with bite-sized sessions interspersed with breaks"
Clinical Research Leadership and Management, The Princess Alexandra NHS Trust, July 2023
"Very valuable experience, enjoy the courses and the way they are delivered"
IG for Clinical Research, Trials and Research Databases, Northumbria Healthcare NHS Trust, October 2022
"I feel that the forum was very informative and answered all the questions I had"
Endoscopy Decontamination for Users and Operators, Salford Royal Foundation Trust, February 2022
“Very professionally organised training”
Cambridge University Hospitals NHS Foundation Trust, Ensuring Sustainable Remote Working in Clinical Coding, September 2021
"It was a really inspiring. Thank you"
Wirral Community Health & Care NHS Foundation Trust, Modernising Outpatient Services, September 2020
Why sponsor?
Our role at SBK Healthcare is to bring industry together with healthcare professionals so that you can educate and inform your audience. These trail-blazing NHS delivery forums offer dedicated presentations, Q&A, networking and discussion time, each sponsor will be fully immersed into the event and able to effectively engage with your NHS audience.
Interested in having your own event, managed by us?
SBK Healthcare also provides in-house forums. Working closely with you as the client we can research, produce, market and deliver the conference or online forum that best suits the audience and meets your goals.