Benchmark, plan and grow your neonatal outreach service
Created for Neonatal Outreach Teams and community neonatal professionals, this face-to-face forum provided practical, actionable steps to benchmark your neonatal service against the BAPM framework and translate identified gaps into a clear, evidence-based business case.
Through expert presentations, Q&A, interactive discussions and peer insight, attendees gained the tools, confidence and practical insight needed to expand your neonatal community service - whether developing home oxygen pathways, enhancing tube feeding support, introducing home phototherapy or strengthening governance and data capture.
In collaboration with Leicester Neonatal Homecare Team:
Identifying service gaps and learning how to make expansion achievable
Exploring success stories such as phototherapy, home tube feeding and home oxygen, participants saw first-hand how innovative services can improve outcomes, reduce readmissions, and provide babies and families with better care at home.
Peers and expert speakers from the Leicester Neonatal Home Care Team joined to explore benchmarking, governance, pathway delivery and family experience - and left with clear next steps to strengthen services and build a case for growth.
SBK would like that thank Ardo Medical , Central Medical Supplies , SMA , Savant and Walters Medical for exhibiting at this unique forum.
SMA® Nutrition will be exhibiting to support neonatal teams by sharing evidence based information on specialist preterm nutrition
SBK Healthcare forums give industry providers the opportunity to support and connect with healthcare professionals.
If you’d like to explore the engagement and branding opportunities available, please contact:
| 8:30 |
Registration and refreshments
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| 9:00 |
Chair’s welcome and introduction to the day
Katie Gallagher, Clinical Academic Associate Professor in Neonatal Nursing, University of Leicester
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| Setting the direction: outcomes, equity and community need | |
| 9:10 |
The STORK Programme: Reducing infant mortality through community neonatal care
Professor Tilly Pillay, Consultant Neonatologist, Professor of Neonatology, Director, The STORK Programme & STORK Collaborative
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| 9:40 |
Making homecare visible: activity, governance and demonstrating impact
Claire Hunter (formerly Inglis), Lead Nurse for Neonatal Home Care, Junior Doctor, Leicester Kettering and Northampton Home Care Team and Vicky Mead, Deputy Lead Nurse, Leicester Neonatal Home Care Team
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| 10:10 |
Questions and answers
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| 10:20 |
Sponsored demonstration
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| 10:30 |
Refreshments, networking break and meet the exhibitors
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| Service delivery and success stories | |
| 10:50 |
Supporting growth at home: faltering growth and community tube feeding pathways
Vicky Mead, Deputy Lead Nurse, Leicester Neonatal Home Care Team
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| 11:20 |
Family and parent experience across oxygen, tube feeding and phototherapy at home. Offering a family perspective on what homecare changes for parents and babies looks like:
Facilitated family / parent perspective panel led by Nicola Owen, Deputy Lead Nurse, Leicester Neonatal Homecare Team
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| 11:50 |
Questions and answers
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| 12:00 |
Interactive discussion: Service success stories and shared learning. On your table, share which community neonatal services you currently provide or would like to develop:
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| 12:20 |
Feedback from interactive discussion
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| 12:30 |
Refreshments, networking lunch and meet the exhibitors
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| Tools for expansion | |
| 1:30 |
Benchmarking to build your case: using the BAPM framework to identify gaps and priorities
Claire Hunter (formerly Inglis), Lead Nurse for Neonatal Home Care, Leicester Kettering and Northampton Home Care Team
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| 2:00 |
Questions and answers
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| Supporting babies with home oxygen | |
| 2:10 |
Preparation for home: Supporting babies with Chronic Lung Disease on home oxygen
Julia Hood, Senior Nurse, Leicester Neonatal Homecare Team & Dr Sumit Mittal, Consultant Neonatologist, Chronic Lung Disease and Leicester Neonatal Homecare Outreach Service Lead
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| 2:30 |
Care at home: Delivering neonatal home oxygen support
Julia Hood, Senior Nurse, Leicester Neonatal Homecare Team & Dr Sumit Mittal, Consultant Neonatologist, Chronic Lung Disease and Leicester Neonatal Homecare Outreach Service Lead
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| 2:50 |
Questions and answers
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| 3:00 |
Refreshments, networking break and meet the sponsors
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| Outcomes, learning and future models | |
| 3:20 |
AHP insight: The future of a holistic Homecare Team
Dr Emma Hoogerwerf, Principal Clinical Psychologist, University Hospitals of Leicester NHS Trust
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| 3:40 |
Home phototherapy service update across the South of the East Midlands
Claire Hunter (formerly Inglis), Lead Nurse for Neonatal Home Care, Leicester Kettering and Northampton Home Care Team
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| 4:10 |
Interactive discussion: Turning insight into an action plan
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| 4:20 |
Chair’s closing remarks and close of day
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Led and produced by Claire Hunter (formerly Inglis), Lead Nurse for Neonatal Home Care who has over 18 years of neonatal outreach experience, and two years home therapy insight, this was a fantastic opportunity to find out the answers to your implementation problems.
This day featured expert neonatal outreach professionals sharing practical guidance and lived experience from community services.
Clinical Academic Associate Professor in Neonatal Nursing
University of Nottingham
Consultant Neonatologist, Professor of Neonatology, Director
The STORK Programme & STORK Collaborative
Lead Nurse for Neonatal Homecare
Leicester, Kettering and Northampton Neonatal Homecare Team
Deputy Lead Nurse
Leicester Neonatal Home Care Team
Deputy Lead Nurse
Leicester Neonatal Homecare Team
Senior Nurse
Leicester Neonatal Homecare Team
Consultant Neonatologist, Chronic Lung Disease and Leicester Neonatal Homecare Outreach Service Lead
Leicester Neonatal Homecare Team
Principal Clinical Psychologist
University Hospitals of Leicester NHS Trust
Created for Neonatal Outreach Teams, with a core audience of community nurses, this day was also of value to doctors, senior nurses, matrons and midwives.
Whether your service is ANNP-led or doctor-led, this change management forum showcased benchmarking tools, business planning strategies and practical case studies – enabling teams to confidently plan for expansion and deliver a safe, effective and family-friendly services.
This innovative forum followed on from How to Set up your Neonatal Home Phototherapy Service which took place in Birmingham in 2025. Check out what great feedback it had:
"Excellent day, informative and practical"
How to Set up your Neonatal Home Phototherapy Service, June 2025
“Excellent event. Well organized and lots of practical resources and help”
How to Set up your Neonatal Home Phototherapy Service, June 2025
“Fantastic opportunity to meet colleagues from other trusts and discuss the options they have and offer”
How to Set up your Neonatal Home Phototherapy Service, June 2025
“Great networking event, sharing of experience and guidance, paperwork and support. Speakers eager to share their experiences and support others”
How to Set up your Neonatal Home Phototherapy Service, June 2025
“Lots of great information and insight. I feel more equipped to move forward with our service development”
How to Set up your Neonatal Home Phototherapy Service, June 2025
“Lovely day, nice to network with peers and hear everyone else’s journeys and successes”
How to Set up your Neonatal Home Phototherapy Service, June 2025
“Very well organized conference. Good examples of how to set up a new service“
How to Set up your Neonatal Home Phototherapy Service, June 2025
View further comments on SBK Healthcare events on Trust Pilot.
“Currently we have no outreach service but during group discussions we have been able to identify ways to move forward“
How to Set up your Neonatal Home Phototherapy Service, June 2025
“Everything! Business case, guidelines and cost effectiveness“
How to Set up your Neonatal Home Phototherapy Service, June 2025
“How to set up the service, great ideas from the team“
How to Set up your Neonatal Home Phototherapy Service, June 2025
“Information on ANNP clinic and how this can be transferred to APNP is great and informative“
How to Set up your Neonatal Home Phototherapy Service, June 2025
“It has built our confidence and enthusiasm to push forward our own home phototherapy service“
How to Set up your Neonatal Home Phototherapy Service, June 2025
“MDT onboarding is key, support from SLT, collaborative working with ANNP teams and paeds“
How to Set up your Neonatal Home Phototherapy Service, June 2025
“Networking is the way forward! An exchange of email addresses enables a supportive environment and continued support following the study day“
How to Set up your Neonatal Home Phototherapy Service, June 2025
“Patient experience is key – clear business plan is the key to success“
How to Set up your Neonatal Home Phototherapy Service, June 2025
“You don’t have to copy the exact service but can pluck great ideas to fit your service and what you already have, to make it work“
How to Set up your Neonatal Home Phototherapy Service, June 2025
SMA® Nutrition will be exhibiting to support neonatal teams by sharing evidence based information on specialist preterm nutrition
Our role at SBK Healthcare is to bring industry together with healthcare professionals so that you can educate and inform your audience. These trail-blazing forums offer dedicated presentation, Q&A, networking and discussion time, each sponsor will be full immersed into the event and able to effectively engage with your NHS audience.
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