Transform consultations, strengthen relationships and prompt lasting change
Is your role patient-facing? Would you like to increase engagement and improve sustained outcomes and treatment adherence? This workshop delves into Motivational Interviewing skills and strategies will help to optimise your approach. Learn and practice the skills needed to open consultations up into more collaborative, effective conversations that lead to sustained change, heightened engagement and maximised attendance.
Take this opportunity to learn directly from Judith Carpenter, a Motivational Interviewing trainer with 25 years of experience, who will give you evidence-based teaching on how best to enhance interpersonal relationships and encourage patients to recognise their own reasons for change.
Develop your Motivational Interviewing skills and watch patient attitudes improve
This interactive online workshop has been tailored specially to help clinicians better understand how their communication style can improve engagement and outcomes. With a great range of expert-led teaching, scenario-based implementation and feedback, attendees will learn:
Across this valuable day, attendees can expect a series of expert-led teaching sessions and unique opportunities to practice Motivational Interviewing skills in paired sessions, growing and improving with feedback. The benefits of attending this workshop include:
Available as a bespoke course to teams of 25 people or more. Please do contact us if you would like this training delivered exclusively to your team, with the content developed to drill into the specific needs of your service. Please contact:
| 9.00 |
Registration and networking in breakout rooms
|
| 9.30 |
Welcome, introduction and expectations
Judith Carpenter, Diabetes Specialist Dietitian and Motivational Interviewer Trainer
|
| Readiness to change | |
| 9.50 |
Understanding change readiness in your consultations
|
| 10.15 |
Questions and answers
|
| Relational principles | |
| 10.20 |
Framing the spirit of Motivational Interviewing
|
| 10.45 |
Questions and answers
|
| Motivational Interviewing skills | |
| 10.50 |
What is ORS? What does the use of ORS look like in practice?
|
| 11.10 |
Questions and answers
|
| 11.15 |
Screen break
|
| Using client-centered skills (ORS) | |
| 11.30 |
Practical implementation of Open questions, Reflective Listening and Summarising
|
| 12.30 |
Questions and answers
|
| Piecing ORS skills together | |
| 12.35 |
Building your confidence: further ORS practice
In small groups or pairs, you will continue to establish the use of ORS in practice, with guidance and feedback from your workshop leader. |
| 1.00 |
Lunch break
|
| Introducing change talk | |
| 1.30 |
Understanding what evoking change looks like in conversations
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| 1.45 |
Questions and answers
|
| Change talk and ambivalence | |
| 1.50 |
Appropriately identifying different forms of change talk and ambivalence
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| Responding to change talk | |
| 2.05 |
Prompting reflection and the use of evoking questions in your practice
|
| Change talk exercise | |
| 2.35 |
Strengthening your approach to change talk by practice
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| 3.00 |
Screen break
|
| Working with ambivalence | |
| 3.10 |
Integrating skills and strategies that can help with ambivalence
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| 3.50 |
Questions, answers and feedback from paired exercise
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| What’s your plan? | |
| 3.55 |
Taking forward the Motivational Interviewing change plan
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| 4.05 |
Questions and answers
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| 4.10 |
Closing thoughts and remarks
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| 4.20 |
Close of workshop
|
Gain valuable tools and insight to develop your motivational interviewing approach from Judith Carpenter, a Diabetes Specialist Dietitian and Motivational Interviewing Trainer.
Bringing over 25 years of experience in Motivational Interviewing (MI), alongside extensive clinical expertise in adult diabetes care and weight management within the NHS, this workshop is a fantastic opportunity to receive tailored training rooted in expertise and experience.
As a MINT Certified Trainer and member of the Motivational Interviewing Network of Trainers since 2000, she has delivered hundreds of MI training programmes nationally and internationally to healthcare, social care and other professionals. Her continued clinical use of MI, including in her current role leading a Young Adult diabetes service, means she brings both theoretical knowledge and practical, real-world experience.
Diabetes Specialist Dietitian and Motivational Interviewer Trainer
Booking across different events?
If you and/or your colleagues are planning to attend different events, you can still take advantage of the fourth place FREE team offer, providing the same pricing structure applies for each event.
If you are booking multiple attendees on one or across different events and would like help arranging your booking, please email our delegate support team or call 01732 897788 for further details.
In-house training
Available as a bespoke course to teams of 25 people or more. Please do contact us if you would like this training delivered exclusively to your team, with the content developed to drill into the specific needs of your service. Please contact:
You can reserve a no-obligation place whilst you apply for funding
If your funding has not yet been secured or you would like to hold your place with no obligation whilst waiting for your study leave to be approved, you can reserve your place with us. Please email the reservations team at SBK Healthcare with your details:
Alternatively you can make a confirmed booking by emailing the above information to the bookings team
Once you have booked your place, SBK Healthcare will correspond with you using the email address you provided at the time of booking. Within one week of the online training taking place, you will be sent final details of the course including a full agenda, programme timings and your Zoom joining instructions. This email will include a joining link that can be used to access the course.
If you have not received your email two days before your event, do check your junk folder then contact SBK Healthcare on 01732 897788.
Practice sessions are available. If you would like to attend a zoom practice session before the event takes place, please let us know by emailing bookings@sbk-healthcare.co.uk. You will have the opportunity to meet an SBK Healthcare staff member who will ensure you are able to access zoom, that your camera and microphone work and you are fully set-up for the day. This is optional but if you do wish to attend, please use the same device that you plan to use on the day.
On the day, when registration starts, you will be able to join the course by initially entering a waiting room when there may be a short wait. The forum will include screen breaks, as well as topic themed interactive sessions which will take place in the breakout rooms.
Click here to view the specially created 5-minute video that will walk you through how to get the most out of attending your SBK Healthcare interactive online forum.
Certification of attendance
A certificate for Continuing Professional Development will be given to every fully registered participant who completes the course, as a record of your continuing professional training and development.
Registration fees
You will be sent an instant payment option or invoice on registration. Your payment is required in advance. If your fee has not been received prior to the event, and you are not able to provide a PO or proof of payment, you will be asked to make a credit or debit card payment on the day.
Modify registration
To let us know if your details are not correct when you have already registered, please email the SBK Healthcare Team team.
Cancellations and substitutions
A full refund of fees will be made only for cancellations received within the first 48 hours of the booking being made. Notice of cancellation must be received in writing and sent to the SBK Healthcare Team . Should you need to cancel your registration after this date, the registration fee remains payable in its entirety although a substitution will be accepted and conference documentation will be provided. Substitution attendees for delegates unable to attend after registering are acceptable at any time.
Event changes
It may be necessary for reasons beyond the control of the conference organisers to alter the content, speakers or the timing of the programme. We will endeavour to keep you abreast of such changes but any unavoidable change to the format will not constitute a reason to refund the fee. Should the event be postponed, we will endeavour to reschedule the event. If, for reasons beyond the control of the conference organiser, the event is cancelled, a full refund will be made. We do not accept any liability for any incurred costs resulting from a postponement or cancellation.
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In July 2026, over 600 live attendees joined our “An Introduction to Motivational Interviewing: Creating Positive Patient Experiences” webinar, which brought together clinicians from all disciplines to explore how Motivational Interviewing can change everyday consultations into more collaborative conversations. Registrations came from:
If you have a team that is 25 people or more, you can have a bespoke course delivered online to your team alone. Please contact Sarah Kemm or telephone 01732 897788.
Following the incredibly successful introductory webinar, it was clear a large range of clinical backgrounds benefitted from getting a taste for Motivational Interviewing.
The feedback was remarkable:
“I was amazed by the tips and advice the speakers gave, which I know will be very instrumental in the work I am doing (and also in my personal life). I really want to know more about Motivational Interviewing and how I can develop my skills further in this area”
Northamptonshire Healthcare NHS Foundation Trust
“I found it fascinating and I can’t wait to share it with the team, especially my younger, recently qualified colleagues”
Leicestershire NHS Partnership Trust
“This somewhat reinforced the good parts of my clinical practice – but even more it provided tips on some new ways to further develop my clinical skills. This will be very useful in my diabetes clinics!”
East Sussex Healthcare NHS Trust
“Useful tips and great to see it put into a scenario. Good enthusiasm – makes me want to learn more!”
Addenbrooke’s NHS Teaching Hospital
“A very practical, informative and engaging presentation”
Bradford Teaching Hospitals NHS Foundation Trust
“Very relatable and applicable in my day-to-day work”
University Hospital Southampton NHS Foundation Trust
View further comments on SBK Healthcare events on Trustpilot.
Our role at SBK Healthcare is to bring industry together with healthcare professionals so that you can educate and inform your audience. These trail-blazing NHS delivery forums offer dedicated presentations, Q&A, networking and discussion time, each sponsor will be fully immersed into the event and able to effectively engage with your NHS audience.
SBK Healthcare also provides in-house forums. Working closely with you as the client we can research, produce, market and deliver the conference or online forum that best suits the audience and meets your goals.
If you would like more information on our sponsorship options or if you wish to discuss your needs and what solutions may be appropriate for your business, please contact:
