SBK Healthcare

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Improve your practice

Enhance your knowledge with expert-led, structured NHS learning

Equip your team with actionable insights and skills to streamline discharge, keep neonates safe and support families:

Identify the key drivers for a safe and efficient neonatal discharge
Build parental confidence and reduce readmission through hands on education and practical guidance
Improve discharge efficiency to support safe flow and NICU bed capacity
Connect with peers, share experiences and exchange practical insights which will strengthen your multidisciplinary approach to support complex care planning
Manage complex cases, including gastrointestinal issues and jaundice requiring phototherapy

Would you benefit?

Would you like to attend this course?

Please contact us, we would be pleased to let you know if we have any future dates coming up.

This course is available for in-house training

If you would like to run this course live for your team, it may be available as a bespoke course to teams of 25 people or more. Please do contact us if you would like this training delivered exclusively to your team, with the content developed to drill into the specific needs of your service.

Please contact:

Sarah Kemm

Production Lead

sarah.kemm@sbk-healthcare.co.uk

	Introduction, instructions and course leader’s opening remarks Aisling Phillips, Neonatal Outreach Manager, Neonatology, Guy's and St Thomas' NHS Foundation Trust, Evelina London Children's Healthcare
Optimising discharge planning from the neonatal unit
9:40	Key drivers for a safe and efficient neonatal discharge Preventing delays through early identification of discharge needs and potential barriers Improving communication between teams to strengthen MDT coordination Preparing and supporting parents to feel ready to care for their child prior to discharge
	Questions and answers with Aisling Phillips
Functioning as a strong neonatal outreach team
	Improving neonatal outcomes after discharge: reducing readmission rates How to quickly identify concerns or deterioration in the neonates Delivering multispecialty follow-up care by coordinating with community services Working with your multidisciplinary team to support complex discharge planning Building parental confidence and support mechanisms to reduce readmissions
	Questions and answers with Aisling Phillips
Supporting complex neonatal care prior to discharge
	Supporting neonates in hospital with complex needs Managing gastrointestinal issues: supporting safe feeding and growth Providing phototherapy for jaundice: preventing bilirubin-related complications Preparing for virtual or local follow-up: ensuring safe transition home
	Questions and answers with Aisling Phillips
Next steps in neonatal outreach and discharge care
	Advancing neonatal discharge and outreach care Developing complex and high-risk case pathways Enhancing parental training: expanding hands-on education for home care skills Learning from readmissions to drive quality improvement initiatives
	Questions and answers with Aisling Phillips
	Close of course

Your expert workshop leader:

A unique forum packed with examples of best practice, novel ideas and expert advice from:

Aisling Phillips

Neonatal Outreach Manager, Neonatology

Guy's and St Thomas' NHS Foundation Trust, Evelina London Children's Healthcare

Is this for me?

This online training course was designed for all healthcare professionals working within neonatal, discharge and outreach teams to build knowledge and skills to support early discharge of babies and improve safe NICU flow and capacity.

This course was for (including but not limited to):

Neonatal Service Managers and Team Leads
Neonatal Transitional Care Service, Managers and Team Leads
Neonatal Outreach Service, Managers and Team Leads
Neonatal Discharge Coordinators / Discharge Leads
Neonatal Nurses, Sisters and Midwives
Consultant Neonatologists
Consultant Paediatricians
Community Nurses

If you have a team that is 25 people or more, you can have a bespoke course delivered online to your team alone. Please contact Sarah Kemm or telephone 01732 897788.

Past attendee feedback

This day follows our 15 years of ‘fantastic’ Neonatal events. Don’t miss out, just hear about how much the past attendees have enjoyed our online training:

“Thought provoking as to how we can start our own outreach service. Helpful tips”

Sandwell and West Birmingham NHS Trust, Delivering Neonatal IV Antibiotics at Home, January 2025

“Really fab and motivating too”

South Eastern Health and Social Care Trust, Delivering Neonatal IV Antibiotics at Home, January 2025

“Had a fantastic time and it has given me the direction to go to try set up the service”

Chelsea and Westminster Hospital NHS Foundation Trust, Delivering Neonatal IV Antibiotics at Home, September 2025

“I very much enjoyed the day. We were able to cover the topic fully. The discussion flowed well which led to a more dynamic, interactive session which is more enjoyable than listening to a speaker talk through slides”

NHS Greater Glasgow and Clyde, Incorporating Neonatal Organ Donation into your Service, May 2

“I felt the forum was well organised and a good range of relevant subject matter was covered”

University Hospitals Sussex NHS Foundation Trust, Enhancing your Neonatal Palliative Care, February 2023

“Very well organised and kept to time. I am a neonatal nurse (band 6) in the outreach service but have an interest in palliative care and found all the content brilliant”

Cambridge University Hospitals NHS Foundation Trust, Enhancing your Neonatal Palliative Care, February 2023

View further comments on SBK Healthcare events on Trust Pilot.