Attend this course and gain a true perspective on your leadership role and how you can positively influence your colleagues. By working through your current challenges with proven techniques, you will return to your workplace with a new frame of mind plus the tools to enable your team to be both engaged and productive.
"Christine was amazing, she listened and validated experiences and expanded on what other members of the team may have felt and what other people have done to overcome situations"
Royal Devon Healthcare Foundation Trust, Compassionate and Supportive Leadership Skills, May 2026
5 hours Continuing Professional Development: what you will learn
This thought provoking forum will guide you, step by step, towards being the inclusive and inspirational leader you aspire to be:
Take away useful techniques and new skills to use in your day-to-day work routine:
Available as a bespoke course to teams of 25 people or more. Please do contact us if you would like this training delivered exclusively to your team, with the content developed to drill into the specific needs of your service. Please contact:
| 9:00 |
Join, tech support and opportunity to network in your meeting room
|
| 9:30 |
Introduction and getting into the right mind-set
Christine Steel, Founder & CEO, Mind Health and Wellbeing Limited
|
| Leading in times of stress | |
| 9:40 |
What is compassionate and supportive leadership?
|
| 10:20 |
Questions, answers and discussion: compassionate leadership skills
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| 10:20 |
Screen break
|
| Building trust | |
| 10:45 |
An introduction to psychological safety and the importance of trust
|
| 11:25 |
Questions, answers and discussion: psychological safety
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| Resolving conflict | |
| 11:40 |
Resolving conflict through understanding it
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| 12:20 |
Questions, answers and discussion: resolving conflict
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| 12:35 |
Lunch break
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| Managing conflict | |
| 1:15 |
Managing conflict in your team
|
| How to build resilience and self-care | |
| 1:45 |
Managing workplace stress and building resilience
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| 2:10 |
Screen break
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| 2:15 |
What actions can encourage your team to build camaraderie?
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| 2:45 |
Group discussion and reflection on actions
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| 3:00 |
Leader’s closing remarks and close of course
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Discount policy: Only one offer applies per booking
Commercial places are available, please contact Vanessa Jarman for further information
Booking across different events?
If you and/or your colleagues are planning to attend different events, you can still take advantage of the fourth place FREE team offer, providing the same pricing structure applies for each event.
If you are booking multiple attendees on one or across different events and would like help arranging your booking, please email our delegate support team or call 01732 897788 for further details.
In-house training
Available as a bespoke course to teams of 25 people or more. Please do contact us if you would like this training delivered exclusively to your team, with the content developed to drill into the specific needs of your service. Please contact:
You can reserve a no-obligation place whilst you apply for funding
If your funding has not yet been secured or you would like to hold your place with no obligation whilst waiting for your study leave to be approved, you can reserve your place with us. Please email the reservations team at SBK Healthcare with your details:
Alternatively you can make a confirmed booking by emailing the above information to the bookings team.
Once you have booked your place, SBK Healthcare will correspond with you using the email address you provided at the time of booking. Within one week of the online training taking place, you will be sent final details of the course including a full agenda, programme timings and your Zoom joining instructions. This email will include a joining link that can be used to access the course.
If you have not received your email two days before your event, do check your junk folder then contact SBK Healthcare on 01732 897788.
Practice sessions are available. If you would like to attend a zoom practice session before the event takes place, please let us know by emailing bookings@sbk-healthcare.co.uk. You will have the opportunity to meet an SBK Healthcare staff member who will ensure you are able to access zoom, that your camera and microphone work and you are fully set-up for the day. This is optional but if you do wish to attend, please use the same device that you plan to use on the day.
On the day, when registration starts, you will be able to join the course by initially entering a waiting room when there may be a short wait. The forum will include screen breaks, as well as topic themed interactive sessions which will take place in the breakout rooms.
Click here to view the specially created 5-minute video that will walk you through how to get the most out of attending your SBK Healthcare interactive online forum.
Certification of attendance
A certificate for Continuing Professional Development will be given to every fully registered participant who completes the course, as a record of your continuing professional training and development.
Registration fees
You will be sent an instant payment option or invoice on registration. Your payment is required in advance. If your fee has not been received prior to the event, and you are not able to provide a PO or proof of payment, you will be asked to make a credit or debit card payment on the day.
Modify registration
To let us know if your details are not correct when you have already registered, please email the SBK Healthcare Team team.
Cancellations and substitutions
A full refund of fees will be made only for cancellations received within the first 48 hours of the booking being made. Notice of cancellation must be received in writing and sent to the SBK Healthcare Team. Should you need to cancel your registration after this date, the registration fee remains payable in its entirety although a substitution will be accepted and conference documentation will be provided. Substitution attendees for delegates unable to attend after registering are acceptable at any time.
Event changes
It may be necessary for reasons beyond the control of the conference organisers to alter the content, speakers or the timing of the programme. We will endeavour to keep you abreast of such changes but any unavoidable change to the format will not constitute a reason to refund the fee. Should the event be postponed, we will endeavour to reschedule the event. If, for reasons beyond the control of the conference organiser, the event is cancelled, a full refund will be made. We do not accept any liability for any incurred costs resulting from a postponement or cancellation.
Privacy notice
To view the details on how your data is being collected and used, please view our Privacy Policy.
Created to enable you as NHS professionals to step back, improve your understanding and hone your finer skills
The following is an insight into the job titles of the previous attendees who came to Compassionate and Supportive Leadership Skills:
If you have a team that is 25 people or more, you can have a bespoke course delivered online to your team alone. Please contact Sarah Kemm or telephone 01732 897788.
This online study day follows on from a history of successful independent prescribing workshops. Don’t take our word for it, check out some of the feedback:
"The focus on self care and how that impact the wider team was amazing"
Compassionate and Supportive Leadership Skills, May 2026
"Really interesting and has made me really reflect on my management style and things to implement to support my team. Also made me think about how I am managed by my line manager and senior team"
Compassionate and Supportive Leadership Skills, May 2026
"Very beneficial, lots of practical tips to utilise daily and good to know that other health care professionals are having the same issues!"
Compassionate and Supportive Leadership Skills, May 2026
"Really informative, I found all the research and statistics very interesting, and the interaction was good"
Compassionate and Supportive Leadership Skills, May 2026
"Please keep running this, I will definitely be recommending it to colleagues"
Compassionate and Supportive Leadership Skills, May 2026
"Wonderful organisation, with good study days and good speakers"
Compassionate and Supportive Leadership Skills, May 2026
"Very well organised, clear instructions and welcoming approach"
Compassionate and Supportive Leadership Skills, May 2026
"Really interesting and has made me really reflect on my management style and things to implement to support my team. Also made me think about how I am managed by my line manager and senior team"
Compassionate and Supportive Leadership Skills, November 2025
"This course was engaging and interactive. I enjoyed every minute of it"
Compassionate and Supportive Leadership Skills, November 2025
"Christine was fantastic, so knowledgeable and broke down concept in manageable chunks, very interactive and helpful. Learnt a lot"
Compassionate and Supportive Leadership Skills, November 2025
"I really liked Christine's presentation style - particularly as an online course it can be difficult to connect with the audience and she was able to this well"
Compassionate and Supportive Leadership Skills, November 2025
View further comments on SBK Healthcare events on Trustpilot.
Our role at SBK Healthcare is to bring industry together with healthcare professionals so that you can educate and inform your audience. These trail-blazing NHS delivery forums offer dedicated presentations, Q&A, networking and discussion time, each sponsor will be fully immersed into the event and able to effectively engage with your NHS audience.
SBK Healthcare also provides in-house forums. Working closely with you as the client we can research, produce, market and deliver the conference or online forum that best suits the audience and meets your goals.
If you would like more information, please contact:
If you would like more information on our sponsorship options or if you wish to discuss your needs and what solutions may be appropriate for your business, please contact: