Sue is a specialist with over 35 years of experience in training, audit, standard setting, classification authoring, mapping, organisational change, mortality data review, data analysis and research. She has worked at hospital, regional and national level and in the commercial sector in the UK and overseas. NHS roles have included Head of Clinical Coding and Data Quality at the Taunton and Somerset NHS Foundation Trust and Head of Clinical Coding at the East and North Herts NHS Trust and Dorset County Hospitals NHS Foundation Trust. Sue is currently a Clinical Coding Lead for GIRFT, works with Jigsaw Medical and is an independent coding specialist, trainer and auditor.

Chris Hill works as a Clinical Coding Service Manager at Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust and has been in his current post for the last 1.5 years. He brings 22 years of NHS service, including 17 years of experience within Clinical Coding. Prior to his current role, he worked as a Clinical Coding Manager at Leeds Teaching Hospitals NHS Trust. Chris is married with two children and is dedicated to supporting high standards within clinical coding services. He is particularly passionate about leading transformational projects that promote staff wellbeing, drawing on his extensive experience across the field.

Emma Ho is the Clinical Coding Manager at The Rotherham NHS Foundation Trust with more than 15 years of clinical coding experience. As an approved Clinical Coding Trainer, she is passionate about developing the next generation of coders and readying the current workforce for the digital future. Using a collaborative approach to digital transformation with clinical, operational and informatics teams, she has led projects on clinical terminology optimisation for SNOMED integration in EPR workstreams, documentation optimisation for clinical coding quality, and AI and automated clinical coding.

Jen Wilson is Clinical Coding & Data Quality Manager at Liverpool Women’s Hospital, with 15+ years of clinical coding experience. She champions practical, collaborative AI and automation solutions that streamline workflows, enhance services, and improve staff experience. Jen’s innovative, grassroots approach shows how technology can relieve everyday pressures and build future-ready skills. She is committed to digital capability and workforce development, empowering colleagues to confidently adopt new tools, and uniting professionals across disciplines to tackle real-world challenges.

About 6 years ago, I was a typical uni drop out KFC worker, and then I landed a position as a Level 4 Data Analyst Apprentice at CCC at a temporary Band 2 equivalent. I quickly established myself as a capable member of the team, landing a permanent Band 3 BI Assistant. After completing my apprenticeship and supporting in a number of projects, including a redesign of our Integrated Performance Report, I succeeded in getting a Band 5 position where I started developing an interest into Data Science. Not long after, I started a Level 6 BSc Hons Data Scientist Apprenticeship, where I learned skills around Machine Learning, AI and Automation. After a year of my apprenticeship I was successful in landing a Band 6 Data Engineer position, and then a year later, I was given an opportunity to manage the Development team for BI. Key projects I worked on during my Data Science Apprenticeship include predictive models for appointment non-attendance, inpatient Length of Stay and Emergency Admission Risk in Cancer patients across Cheshire and Merseyside. 

During recent investigations for our trust in AI, I positioned myself as a subject matter expert for Machine Learning processes, where I advised on ethical adoption of new AI technology, and how we can use AI to augment workflows. A key project in this space is the automation of Radiology Clinical Coding, which I'm excited to present at the conference. 

Laura has been coding for 8+ years, is a trainer and team manager at Sheffield Children’s Hospital and has been Associate Director of Education for IHRIM for just under a year. Prior to coding she handled 999 calls for the police and ambulance services.