Thu 4 Sep 2025 09:00-15:10
Online Course, 5 CPD Hours

Designed for consultant paediatricians and PAU nursing teams, this hands-on training day will provide implementable service management strategies to meet rising demands

Led by Clare Logan, Advanced Paediatric Nurse Practitioner at NHS Lothian, the programme combines real-world insights, interactive discussions, and scenario-based learning to help you reduce inappropriate referrals, optimise triage processes, and improve discharge communication. Walk away with practical tools to enhance service efficiency, support families more confidently, and deliver consistent, high-quality care throughout the PAU journey.

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Adapting and Developing your Paediatric Assessment Unit
Online 5 CPD hours From £299+VAT

5 hours Continuing Professional Development: what you will learn

Come together with NHS Paediatric Assessment Unit professionals from across the country to share best practice and implement workable strategies to tackle the growing demands. 

  • Build GP partnerships and implement call review systems to reduce inappropriate PAU referrals
  • Evaluate strategies for managing increased service demand and optimising team workload
  • Compare nurse-led and medical-led triage models to improve structure and role clarity
  • Strengthen triage effectiveness through early assessments, proactive investigations, and scenario-based decision-making
  • Enhance discharge communication to support safe transitions and deliver effective worsening-condition advice to families

Meet your education and training needs in your own time

With an enhanced emphasis on networking, interactive discussion and idea sharing, this online course will provide you with all the elements you need to develop your patient pathway and reduce the time your patients spend in your PAU, through:

  • Informative presentations: discover how to communication effectively, empower primary care, and improve triage and deterioration guidance
  • Interactive scenario sharing: assess your approach to triage with a focus on managing challenging referrals into PAU 
  • Networking opportunities: benchmark your service and identify how other PAU teams are handling shared service challenges

This course is available for in-house training

Available as a bespoke course to teams of 30+ people. Please do contact us if you would like this training delivered exclusively to your team, with the content developed to drill into the specific needs of your service. Please email Sarah Kemm or call 01732 897788 for further details.

9:00
Registration, technical support and networking opportunity
9:30
Introduction, instructions and course leader’s opening remarks
Clare Logan, Advanced Paediatric Nurse Practitioner, Paediatrics/Children's Ward, NHS Lothian
Managing growing PAU referrals
9:40
Case study: Empowering GPs to manage increased referrals and support patient care at home
  • Fostering collaborative relationships with GPs to minimise inappropriate referrals
  • How-to create a call review service to ensuring colleague referrals into PAU are necessary
10:20
Questions and answers with Clare Logan
10:30
Interactive discussion: Managing increased service demands
  • Share how your service is approaching the increase in service demands
  • What strategies have you been implementing to minimise inappropriate referrals into you service? How have these worked in practice?
10:50
Feedback from interactive discussion: Managing increased service demands
11:00
Screen break
Creating an effective and appropriate triage service
11:10
Improving your triage set up: navigating roles and responsibilities in your PAU
  • Exploring PAU set up for service triage: what is the impact of nurse-led and/or medical-led services?
  • Creating a seamless triage process through specific roles and responsibility delegation
  • Identifying the challenges and how to improve the efficiency of your service triage system
11:40
Developing an appropriate triage system to enhance patient care in PAU
  • Assessing your patients accurately: how-to confidently manage care and utilise triage protocols
  • Streamlining triage and treatment through proactive blood work and assessment strategies
  • Balancing PAU admittance with appropriate and realistic referrals to alternative services
12:10
Questions and answers with Clare Logan
12:20
Lunch break
12:50
Interactive scenarios: Assessing your triage approach to challenging PAU referrals
You will be presented with five 10-minute case study scenarios on different presentations of patients being admitted into a PAU. In each scenario you will focus on:
  • Assessing the child: what are the appropriate steps upon receiving a referral into your PAU?
  • Roles and responsibilities: identifying the right team members for assessment and determining next steps
  • What strategies would you implement to improve the patient journey?
1:30
Interactive scenario feedback: Assessing your triage approach to challenging PAU referrals
1:50
Screen break
Managing parental expectations
2:00
Supporting parents to be confident with PAU discharge and transition from hospital to home
  • Exploring strategies for effective communication to support your patient discharge
  • Practical guidance on empowering families to feel confident transitioning their child from hospital to home
  • How-to effectively communicate essential advice on recognising and managing worsening conditions of their child at home
2:30
Questions and answers with Clare Logan
2:40
Interactive discussion: Managing the transition from hospital care to parental home care
  • Share how your service supports parents/guardians in the discharge to home
  • What challenges have you experienced when discharging patients to parental care? How have you as a PAU healthcare professional approached the delivery of worsening management advice for at home care?
  • What steps have you taken to overcome the challenges of transitioning patients to parental care?
3:00
Feedback from interactive discussion: Managing the transition from hospital care to parental home care
3:10
Your course leader closing remarks and close of day

Bringing a wealth of expertise and knowledge

Your course leader Clare Logan is an Advanced Paediatric Nurse Practitioner at NHS Lothian, and has been working and leading their Paediatric Assessment Unit for over 15 years. Her extensive experience will guide you through data-backed strategies to develop a nurse-led PAU. You will walk away confident in your service delivery and having enhanced your patient pathway.


Job Title:
Advanced Paediatric Nurse Practitioner
Organisation
Childrens Ward, St Johns Hospital, NHS Lothian
Biography

Clare Logan is an experienced advanced paediatric nurse practitioner with 24 years working in acute child health, the majority of which has been within a District General Hospital setting. Throughout Clare's career, she has remained committed to delivering high-quality, compassionate care to children and their families, while building strong, effective partnerships with community services to support continuity of care.

Clare's clinical experience also includes time at Edinburgh’s Royal Hospital for Sick Children and Alder Hey Children’s Hospital in Liverpool, where she has further developed her skills in specialised paediatric care.

Outside of work, Clare enjoys staying active and can often be found outdoors—either cycling with her family or running after her golden retriever puppy!

Pricing Structure

  • £399+VAT for one NHS or Public Sector place
  • £299+VAT for 2 or more NHS or Public Sector places

You or a colleague can claim the group NHS discount, for booking two or more places across this and any other subsequent event, providing the same pricing structure applies. Click here to view the full list of up coming events.

For group bookings of five or more people, please email our delegate support team or call 01732 897788 for further details

This course is available for in-house training 

Available as a bespoke course to teams of 30+ people. Please do contact us if you would like this training delivered exclusively to your team, with the content developed to drill into the specific needs of your service. Please email Sarah Kemm or call 01732 897788 for further details.

Commercial companies are also invited to sponsor this day. Please email Sarah Kemm for further details.

You can reserve a no-obligation place whilst you apply for funding

If your funding has not yet been secured or you would like to hold your place with no obligation whilst waiting for your study leave to be approved, you can reserve your place with us. Please email the reservations team at SBK Healthcare with your details:

  • Booking contact: name, job title, department, email and telephone number
  • Event(s) to reserve for: title and date
  • Delegate details (for each delegate): name, job title, department, email and telephone number
  • Organisation details: name and address

Alternatively you can make a confirmed booking by emailing the above information to the bookings team 

Once you have booked your place, SBK Healthcare will correspond with you using the email address you provided at the time of booking. Within one week of the online training taking place, you will be sent final details of the course including a full agenda, programme timings and your Zoom joining instructions. This email will include a joining link that can be used to access the course.

If you have not received your email two days before your event, do check your junk folder then contact SBK Healthcare on 01732 897788.

Practice sessions are available. If you would like to attend a zoom practice session before the event takes place, please let us know by emailing bookings@sbk-healthcare.co.uk. You will have the opportunity to meet an SBK Healthcare staff member who will ensure you are able to access zoom, that your camera and microphone work and you are fully set-up for the day. This is optional but if you do wish to attend, please use the same device that you plan to use on the day.

On the day, when registration starts, you will be able to join the course by initially entering a waiting room when there may be a short wait. The forum will include screen breaks, as well as topic themed interactive sessions which will take place in the breakout rooms.

Click here to view the specially created 5-minute video that will walk you through how to get the most out of attending your SBK Healthcare interactive online forum.

Certification of attendance

A certificate for Continuing Professional Development will be given to every fully registered participant who completes the course, as a record of your continuing professional training and development.

Registration fees

You will be sent an instant payment option or invoice on registration. Your payment is required in advance. If your fee has not been received prior to the event, and you are not able to provide a PO or proof of payment, you will be asked to make a credit or debit card payment on the day.

Modify registration

To let us know if your details are not correct when you have already registered, please email the bookings team.

Cancellations and substitutions

A full refund of fees will be made only for cancellations received within the first 48 hours of the booking being made. Notice of cancellation must be received in writing by emailing the bookings team at SBK Healthcare. Should you need to cancel your registration after this date, the registration fee remains payable in its entirety although a substitution will be accepted and conference documentation will be provided. Substitution attendees for delegates unable to attend after registering are acceptable at any time.

Event changes

It may be necessary for reasons beyond the control of the conference organisers to alter the content, speakers or the timing of the programme. We will endeavour to keep you abreast of such changes but any unavoidable change to the format will not constitute a reason to refund the fee. Should the event be postponed, we will endeavour to reschedule the event. If, for reasons beyond the control of the conference organiser, the event is cancelled, a full refund will be made. We do not accept any liability for any incurred costs resulting from a postponement or cancellation.

Privacy notice

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Expected attendees

Designed for all members of the PAU team, this training day will equip you with the tools to reduce inappropriate referrals, streamline triage, and improve discharge communication, in turn enhancing PAU efficiency and family support. Join fellow: 

  • Consultants 
  • Registrars
  • Advanced Paediatric Nurse Practitioners 
  • Children’s Nurses

If you have a team that is 30 people or more, you can have a bespoke course delivered online to your team alone. Please contact Sarah Kemm or telephone 01732 897788.

Past attendee feedback

SBK Healthcare has been providing practical, knowledge-sharing and implementable training days for NHS Paediatric professionals over the last 15 years. They are designed to elevate your service and meet the needs of your patients. Check out some of the amazing feedback we have recently received:

“Amazing day and brilliant to have a CCN running it. Content was perfect. Opportunities for sharing info”

Sandwell & West Birmingham NHS Trust, Advanced IV Therapy Training for Children’s Community Nurses, April 2024

“Best course I have been on for a long time – lots of info and updated practice to take away”

Northampton General Hospital NHS Trust, Advanced IV Therapy Training for Children’s Community Nurses, April 2024

“Expanded the knowledge I had, triggered thought processes”

Sheffield Teaching Hospital, Paediatric Complex Needs: MDT Communication Models and Strategies, June 2024

“As always very well organised and fab speakers“

East Sussex Health Care NHS Trust /Roald Dahl Children's Charity, Paediatric Complex Needs: MDT Communication Models and Strategies, June 2024

“Really found this training very interesting and helpful. A lot of great networking opportunities and the case studies were really useful, encouraging interaction”

North Yorkshire Disabled Children's Service, Advancing Children’s Continuing Care, September 2023

“Very good as able to speak to colleges across the country highlighting area's of improvements that can be used in our area of work“

Delivering Supportive Paediatric Palliative and End of Life Care, June 2023

“I really enjoyed the day. I thought the discussions were interesting and I found it reassuring that my service is on par with others”

The Shakespeare Hospice, Progressing your Multi-Agency Children’s Complex Needs Pathways, May 2022

“It was very good for networking and hearing what is happening in different areas, content was good. It was good to talk about how everyone else completes there DSTs and the gaps in the assessment”

Surrey Heartlands ICB, Children’s Continuing Care, November 2022

“Excellent agenda covering many angles of the POSCU experience. Enjoyable and enlightening“

Poole Hospital NHS Foundation Trust, Paediatric Oncology Care Closer to Home, March 2022

View further comments on SBK Healthcare events on Trust Pilot.

Why sponsor?

Our role at SBK Healthcare is to bring industry together with healthcare professionals so that you can educate and inform your audience. These trail-blazing NHS delivery forums offer dedicated presentations, Q&A, networking and discussion time, each sponsor will be fully immersed into the event and able to effectively engage with your NHS audience.

Interested in having your own event, managed by us?

SBK Healthcare also provides in-house forums. Working closely with you as the client we can research, produce, market and deliver the conference or online forum that best suits the audience and meets your goals.

Reach out today

If you would like more information on our sponsorship options an in-house forum or if you wish to discuss your needs and what solutions may be appropriate for your business, please contact: 

Sarah Kemm 

Contact: 01732 897788 

Email: sarah.kemm@sbk-healthcare.co.uk