Online Course

With the release of the ‘Ambitions for Palliative and End of Life Care’ national framework, this interactive forum seeks to engage with and interpret what this crucial guidance means for your service. Find out how to deliver quality person-centred care and achieve effective collaborative working in an integrated care network. Join this study day to share best practice for advancing patient experience, outcomes and quality of life.

Advancing Palliative and End of Life Care brochure: save, print and share with your colleagues. 

Advancing Palliative and End of Life Care
Online 5 hours From £299+VAT

5 hours Continuing Professional Development: what you will learn

Are you continuingly striving to enhance delivery of care for palliative and end of life patients? If yes, then this online forum has been designed for you. Take full advantage of this opportunity to focus on:

  • Delivering highly personalised care which champions the needs of the patient
  • Achieving co-ordinated care to improve your patients’ experience
  • Improving the quality of end of life care through earlier recognition
  • Optimising patient wellbeing and comfort to improve quality of life
  • Developing effective communication between staff and patients to deliver personal preferences
  • Progressing the role of the community team to support end of life at home

Attend this online NHS event from the comfort of your own home

Packed with examples of best practice, novel ideas and expert advice, plus benefit from:

  • Meeting each other – turning on your videos and microphones in the breakout rooms
  • Listening and watching presentations and speakers’ Q&A – in the main conference room with your chair
  • Taking part in facilitated interactive sessions – enabled by moderators in the breakout rooms
  • Feeding back and engaging – using the chat box and moderators sharing content in the main conference room
9:00
Join, tech support and opportunity to network in breakout rooms
9:30
Introduction, instructions and chair’s opening remarks
Alison Morton, Palliative and End of Life Care Lead, Dorset Country Hospital NHS Foundation Trust
Achieving national framework ambitions
9:40
Championing the needs of the patient: exploring the importance of personalised care
  • Maximising patients’ independence and social participation to enhance quality of life
  • Ensuring patients and their families are at the centre of the decision-making process
  • Lived experience shared: explore the successes and lessons learnt
Andy Holness, Patient and People's Voice Partner and Lived Experience Member (Brain Tumour & Palliative and End of Life Care), Somerset, Wiltshire, Avon and Gloucestershire (SWAG) Cancer Alliance and NHS England Personalised Care Strategic Co-Production Group
10:10
Achieving highly personalised care in line with national guidance
  • Providing effective recognition and assessment to deliver high-quality advance care plans
  • National approach to using the ambitions framework: how is the being achieved?
  • What is next? Exploring the ReSPECT roll out and enhancing communication with patients
Lisa Dennis, Consultant Nurse for End of Life Care, Kent Community Health NHS Foundation Trust
10:40
Questions and answers with your speaker
10:50
Interactive discussion: Improving collaborative working to further establish patient care networks
  • How does your service collaborate with multidisciplinary teams to improve palliative care delivery?
  • What tools does your multidisciplinary team use to maximise effective communication?
  • What will you implement to further develop your multidisciplinary approach to palliative and end of care life?
11:10
Screen break
11:20
Interactive discussion feedback: Improving collaborative working to further establish patient care networks
Earlier palliative recognition
11:30
Case study: Improving the quality of end of life care through earlier recognition
  • Navigating the opportunities and benefits of identifying palliative patients earlier
  • Establishing a robust tool kit to recognise a palliative care patient
  • Encouraging earlier conversations regarding a patient’s care options and their preferences
12:00
Questions and answers with your speakers
12:10
Interactive discussion: Best practice for preparing families for loss and grief in line with the ambitions framework
  • What measures does your service take to ensure families and loved ones are prepared for loss, grief and bereavement?
  • Which strategies could your service implement to improve its bereavement support?
  • Does your team signpost towards any resources or services? What are these?
12:30
Lunchtime screen break
1:00
Interactive discussion feedback: Best practice for preparing families for loss and grief in line with the ambitions framework
Maximising collaborative working
1:10
Case study: Exploring best practice to achieve co-ordinated care to improve patient experience
  • Managing effective multi-disciplinary partnerships between healthcare professionals and social care teams
  • Navigating the roles and responsibilities within your MDT
  • Ensuring patients’ preferences are available to each member of the integrated care team
Barbara Houghton, Principle Lead for Palliative and End of Life Care, Integrated Mersey Palliative Care Team (IMPaCT), Mersey Care NHS Foundation Trust
Developing effective communication
1:40
Improving communication to ensure the needs of the patient are understood
  • Navigating difficult conversations: exploring honesty, sensitivity and sharing important information
  • Enhancing communication between patients and their support network to ensure patients’ needs are understood
  • Case study: exploring techniques for effective communication
2:10
Questions and answers with your speaker
2:20
Interactive discussion: Upskilling your team and driving forward training and education
  • What approach does your service take to encourage education, training and upskilling?
  • How does your service build resilience and support staff wellbeing?
  • In which ways could you service offer better support?
2:40
Screen break
2:50
Interactive discussion feedback: Upskilling your team and driving forward training and education
Developing care in the community
3:00
Developing and establishing the role of the community in delivering end of life care at home following the pandemic
  • Lessons learnt from Covid-19: exploring innovative strategies to delivering end of life care
  • Supporting primary care to perform remote analysis of patients
  • Advancing technology to ensure new information is widely and rapidly available
Tony Duffy, Palliative Care Doctor, NHS Lothian
3:30
Questions and answers with your speakers
3:40
Chair’s closing remarks and close of course

Call for speakers

If you would like to give a presentation and share your work or the work of your service at this online conference, we would be delighted to hear from you.
To discuss speaking opportunities please email the conference producer Hope Frost or call 01732 897788.

Your confirmed speakers to date:


Job Title:
Palliative and End of Life Care Lead
Organisation
Dorset Country Hospital NHS Foundation Trust
Biography

Job Title:
Patient and People's Voice Partner and Lived Experience Member (Brain Tumour & Palliative and End of Life Care)
Organisation
Somerset, Wiltshire, Avon and Gloucestershire (SWAG) Cancer Alliance and NHS England Personalised Care Strategic Co-Production Group
Biography

Andy brings his lived experience, including the story of his son Matthew’s brain tumour and end of life, to promote personalised care and co-production. He is a member of:

  • The NHSEI Personalised Care National Strategic Coproduction Group
  • The National Palliative & End of Life Care Strategy Group
  • The Gloucestershire CCG Palliative & End of Life Care Strategy Group
  • His local surgery “New ways of working” team
  • Gloucestershire Cancer Patient Reference Group

Andy is also Patient and Public Voice to the Somerset, Wiltshire, Avon and Gloucestershire Cancer Alliance and Chair of his local Patient Participation Group. He’s presented “Matthew’s Story” to many regional and national groups to promote personalised care and co-production


Job Title:
Consultant Nurse for End of Life Care
Organisation
Kent Community Health NHS Foundation Trust
Biography

Job Title:
Principle Lead for Palliative and End of Life Care
Organisation
Integrated Mersey Palliative Care Team (IMPaCT), Mersey Care NHS Foundation Trust
Biography

Job Title:
Palliative Care Doctor
Organisation
NHS Lothian
Biography

Pricing structure

  • £349 + VAT for one NHS or public sector place
  • £299 + VAT (each) for two or three NHS or public sector places
  • £599 + VAT for one commercial organisation place

Commercial companies are also invited to sponsor this day please email Sarah Kemm for further details.

If your funding has not yet been secured or you would like to hold your place with no obligation, you can reserve your place with us. Please email the reservations team at SBK Healthcare with your details:

  • Booking contact: name, job title, department, email and telephone number
  • Event(s) to reserve for: title and date
  • Delegate details (for each delegate): name, job title, department, email and telephone number
  • Organisation details: name and address

Alternatively you can make a confirmed booking by emailing the above information to the bookings team 

Once you have booked your place, SBK Healthcare will correspond with you using the email address you provided at the time of booking. Within one week of the online conference taking place, you will be sent final details of the course including a full agenda, programme timings and your Zoom joining instructions. This email will include a joining link that can be used to access the conference.

If you have not received your email two days before your event, do check your junk folder then contact SBK Healthcare on 01732 897788.

Practice sessions are available and you will be sent an invitation to join one of our delegate practice sessions. These are optional but great if you are unsure of whether your camera and microphone will work on Zoom. We hold several one hour practice sessions across the week when a member of SBK Healthcare staff will be waiting in Zoom to assist you. Please do pop in, say hello and make sure you are all set for the day.

On the day, when registration starts, you will be able to join the conference by initially entering a waiting room when there may be a short wait. In groups of between 6-10 people, you will be admitted into the main conference room to be greeted by a member of SBK staff. In the same group you will be taken into a breakout room and asked to turn on your video and microphone. A member of the SBK team will get your group started with some orientation tasks and ‘ice breaker’ topics, before leaving you to network.

When you are automatically brought back into the conference room for the start of the conference, you will be asked to turn off your camera and microphone so that the chair can start the forum. During each presentation you will be able to ask questions in the chat box function. The forum will include screen breaks, as well as topic themed interactive sessions which will take place in the breakout rooms.

Click here to view the specially created a 5-minute video that will walk you through how to get the most out of attending your SBK Healthcare interactive online forum.

Certification of attendance

A certificate for Continuing Professional Development will be given to every fully registered participant who completes the course, as a record of your continuing professional training and development.

Registration fees

You will be sent an instant payment option or invoice on registration. Your payment is required in advance. If your fee has not been received prior to the event, and you are not able to provide a PO or proof of payment, you will be asked to make a credit or debit card payment on the day.

Modify registration

To let us know if your details are not correct when you have already registered, please email the bookings team.

Cancellations and substitutions

A full refund of fees will be made only for cancellations received within the first 48 hours of the booking being made. Notice of cancellation must be received in writing by emailing the bookings team at SBK Healthcare. Should you need to cancel your registration after this date, the registration fee remains payable in its entirety although a substitution will be accepted and conference documentation will be provided. Substitution attendees for delegates unable to attend after registering are acceptable at any time.

Event changes

It may be necessary for reasons beyond the control of the conference organisers to alter the content, speakers or the timing of the programme. We will endeavour to keep you abreast of such changes but any unavoidable change to the format will not constitute a reason to refund the fee. Should the event be postponed, we will endeavour to reschedule the event. If, for reasons beyond the control of the conference organiser, the event is cancelled, a full refund will be made. We do not accept any liability for any incurred costs resulting from a postponement or cancellation.

Privacy notice

To view the details on how your data is being collected and used, please view our Privacy policy

Expected attendees

Designed for NHS professionals delivering palliative and end of life care for patients in acute settings, community service and hospices. This includes but is not limited to:

  • Nurses, Sisters and Matrons
  • Palliative Care Nurse Specialists
  • Consultants in Palliative Care Medicine
  • Community Nurses
  • Service Development Managers

Past attendee feedback

Don’t take our word for how much our attendees enjoy our training, read what our ‘Paediatric Palliative and End of Life Care’ attendees have to say:

‘’Excellent day, well planned and some really good speakers with so much knowledge’’

Great Ormond Street Hospital for Children NHS Foundation Trust

‘’Great sharing of palliative knowledge’’

Salford Royal NHS Foundation Trust

‘’Great day with brilliant speakers. It was organised really well and efficiently’’

Great Ormond Street Hospital for Children NHS Foundation Trust

View further comments on SBK Healthcare events on Trust Pilot.

An online forum like no other…

A live event that will feature leading presentations, interactive breakout rooms, and compelling Q&A discussions

As a sponsor you will have the opportunity to present your product or service, be a ‘face’ of the event and meet your audience face-to-face to discuss their experiences, interests and key concerns.

To find out more about sponsorship contact Sarah Kemm on 01732 897788 or you can email Sarah. Your organisation could be sponsoring this forum today!

Branding, marketing and education opportunities include...

  • Your organisation featuring on this forum website as ‘sponsored by’; including your logo, promotional text and links to your URL
  • 5 minutes presentation time during the main conference and taking part in the related speaker Q&A
  • Unique opportunity for the sponsored presenter to moderate one of the interactive breakout rooms
  • Additional company representatives can attend the online conference and meet the attendees during the interactive sessions in the breakout rooms
  • Your logo or company name will be included in all correspondence we send to registrations and all promotional emails sent out when marketing
  • Your support and sponsorship will be recognised when you are thanked at the opening and closing of the online forum as well as your logo featuring on the opening and closing slides
  • All sponsors will receive a copy of the registration and attendee list
  • Plus: a one-off option to add your question to the registration form, asking if attendees would like to share their email address with you so you can keep them informed after the online forum

Sponsor this forum and be part of a quality interactive event...

But don't take our word for it. We have had some excellent feedback from attendees to the forums that have been held to date:

"Forum was managed extremely well, and very professional"

IAPT National Networking Online Forum 2021 - 21st January 2021

“I am sure like everyone else I was apprehensive with going online, not sure how we could network, the ability for all participant's to participate and the quality of the presentations - all my fears were diminished this turned in to be a great day, networking, leading and sharing still occurred and links still formed. The presentations were excellent and the quality of the forum and set up great and so easy to follow and timing excellent.”

Reduce Paediatric Emergency Attendance Online Conference – 8th October 2020

“The conference has been far more engaging than in a conference centre. This I think is because of the ability to participate in chat throughout and the use of the breakout discussions.” “Excellent day! Organisation was great - loved the break out rooms for chat. Virtual chat added another really useful way to interact during the day, which isn't available to us at the physical conferences.”

Leading Change in Clinical Coding Online Conference - 11th September 2020

"Very informative, lots of opportunity for discussions and very well organised virtually"

Providing Support for Children on Long Term Ventilation - Tuesday 9th March 2021

"I enjoyed the group chats networking listening to others experiences, I also like that there was a lead on each group so the chats were influenced and no awkward silences that can occur on web meets. I thought the larger talks were really good and easy to listen to."

Modernising Outpatient Services Online Conference – 16th September 2020

“This is my first experience of an online conference and thoroughly enjoyed it. Wasn't sure what to expect. Would recommend to colleagues to attend future events” “This has to be the best online conference I have been to, I really enjoyed the breakout rooms.”

Advancing Ulcer Care Management Online Forum – 29th September 2020

View further comments on SBK Healthcare events on Trust Pilot.