Paediatrics
Thu 12 Mar 2026 09:00-16:30
Online Conference, 6 CPD Hours

Online, interactive training for you: enhancing your Paediatric Assessment Unit

Come together with PAU teams from across the country for a practical, interactive day focused on tackling today’s most pressing service challenges. This forum will explore innovative approaches to workforce design, optimising staffing resilience, shaping parental expectations and creating effective triage models that support safe, timely care. Whether you are reviewing your current service model or planning transformational changes, this engaging course is your opportunity to benchmark your service and gain new ideas that you can implement in practice.

Another event of interest: Enhancing Transition Pathways from Paediatric to Adult Services, Online Conference

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Benchmark and Enhance Your Paediatric Assessment Unit
Online 6 CPD hours From £299+VAT

Transform your Paediatric Assessment Unit with expertly led, structured NHS learning

Equip your team with actionable insights and the skills to provide implementable strategies for your rising service demands by:

  • Creating an efficient and appropriate triage service
  • Supporting parents to be confident with PAU discharge and transition from hospital to home
  • Addressing workforce challenges across PAUs in remote and rural district general hospital settings

Developed with convenience in mind: join this online forum remotely

With an enhanced emphasis on interactive discussion and idea sharing, this unique training will provide you with all the elements you need to deliver change through:

  • Listening and watching presentations and speakers’ Q&A 
  • Learning from case studies and presentations on service development
  • Sharing your challenges and successes with other PAU teams across the UK
  • Gaining fresh ideas to use in your own service
  • A unique opportunity to develop your Paediatric Assessment Unit and network with other trusts and services

9:00
Registration, technical support and networking opportunity
9:30
Introduction, instructions and course leaders opening remarks
Nathan Griffiths, Consultant Nurse - Paediatric Emergency Medicine Governance Lead, Salford Royal NHS Foundation Trust
Reimaging staffing to overcome staffing challenges
9:40
Exploring innovative workforce models to address staffing pressures
  • Addressing workforce challenges across PAUs in remote and rural district general hospital settings
  • Building strategies for reimagining staffing models to support sustainable and safe patient care
  • Using digital tools to improve staff efficiency and clinical effectiveness in the PAU
  • Empowering staff to contribute ideas that improve patient care and working practice
Dr Morag Turnball, Clinical lead and Consultant Paediatrician, Dr Gray’s Hospital, NHS Grampian
10:20
Questions and answers with your speaker
10:30
Interactive discussion: Optimising workforce resilience in the PAU
  • Share how your service currently manages staffing pressures at times of high demand
  • How have you approached maintaining staff wellbeing during these pressures?
  • How do you use digital tools to help staffing pressures in the PAU?
  • How do you overcome staffing pressures that manifest differently depending on geographical area?
11:00
Feedback from interactive discussion: Optimising workforce resilience in the PAU
11:10
Screen break
Shaping parental expectations
11:20
Supporting parents to be confident with PAU discharge and transition from hospital to home
  • Exploring strategies for effective communication to support your patient discharge
  • Practical guidance on empowering families to feel confident transitioning their child from hospital to home
  • Creating safe discharge through clear guidance, signposting, and open-access resources
  • How-to effectively communicate essential advice on recognising and managing worsening conditions of their child after transitioning their child from hospital to home
Nathan Griffiths, Consultant Nurse - Paediatric Emergency Medicine Governance Lead, Salford Royal NHS Foundation Trust
12:00
Questions and answers with your speaker
12:10
Interactive discussion: Managing the transition from hospital care to parental home care
  • Share how your service supports parents/guardians in the discharge to home
  • What challenges have you experienced when discharging patients to parental care? How have you as a PAU healthcare professional approached the delivery of worsening management advice for at home care?
  • What steps have you taken to overcome the challenges of transitioning patients to parental care?
12:40
Feedback from interactive discussion: Managing the transition from hospital care to parental home care
12:50
Lunch break
Creating an effective and appropriate triage service
1:20
Upgrading your triage set up: navigating roles and responsibilities in your PAU
  • Navigating PAU set up for triage, including nurse-led and medical-led models
  • Creating a seamless triage process through clear role and responsibility delegation
  • Accurately assessing patients using triage protocols and proactive early investigations
  • Supporting staff to manage parental expectations and communicate effectively during long waits
  • Strengthening collaboration between ED and PAU to improve patient flow, handover, and appropriate referrals
Natalie Yaw, Ward Manager, Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust & Helen Mee, Ward Manager, Doncaster Bassetlaw Teaching Hospitals NHS Foundation Trust
2:00
Questions and answers with your speaker
2:10
Interactive discussion: Strengthening your PAU triage model
  • What strategies ensure a smooth and consistent triage process?
  • How do you utilise triage protocols and early investigations to support decision-making?
  • How do you support staff in managing parental expectations, particularly during busy periods or long waits?
  • What steps have you taken to strengthen patient flow, handovers, and appropriate referrals between services?
2:40
Feedback from interactive discussion: Strengthening your PAU triage model
2:50
Screen break
Strengthening PAU team structure, governance and communication
3:00
Creating Consistency and Accountability in PAU Services
  • Establishing a defined PAU core team to provide consistency, leadership and clinical oversight
  • Strengthening collaboration between PAU and ED through consistent messaging and shared goals
  • Using multidisciplinary team meetings to identify risks, escalate concerns and agree service improvements
  • Driving quality improvement and accountability with structured reporting, such as the PAU AAA report
Rachel Triggs, Advanced Clinical Practitioner Paediatrics, Shrewsbury and Telford NHS Trust
3:40
Questions and answers with your speaker
3:50
Interactive discussion: Building effective PAU teams and shared accountability in the PAU
  • How have you established (or are you working towards establishing) a defined PAU core team to provide consistency, leadership and clinical oversight?
  • What approaches have you found effective in strengthening collaboration between PAU, ED and other services through shared goals and consistent messaging?
  • How do you use multidisciplinary team meetings to identify risks, escalate concerns and agree meaningful service improvements?
  • In what ways do you use structured reporting (such as the PAU AAA report) to drive quality improvement, accountability and informed decision-making?
4:20
Feedback from interactive discussion: Building effective PAU teams and shared accountability in the PAU
4:30
Your course leader closing remarks and close of day

Your expert speakers to date:

A unique forum packed with examples of best practice, novel ideas and expert advice from:

Dr Morag Turnball
Job Title:
Clinical lead and Consultant Paediatrician
Organisation
Dr Gray’s Hospital, NHS Grampian
Biography
Nathan Griffiths
Job Title:
Consultant Nurse - Paediatric Emergency Medicine Governance Lead
Organisation
Salford Royal NHS Foundation Trust
Biography

Nathan currently works as a consultant nurse in Paediatric Emergency Medicine at Salford Royal Hospital covering the Paediatric Emergency Department and Observation and Assessment Unit, he is also the clinical lead for Paediatric Unscheduled Care in the Trust.

There is quite some variation in consultant nurse roles across the country involving an element of clinical, educational and strategic development. 70% of his workload involves working on the consultant medical rota within the emergency department and observation and assessment unit with supportive role in service development, governance and clinical skills development. Nathan also undertakes guideline development work for NICE including Guideline Development Group member for the Major Trauma Guidelines, formerly as a standing member of the Clinical Guideline Update Committee and now Clinical Expert. He is also a committee member for the paediatric subgroup of the Trauma Audit and Research Network (TARN).

Nathan qualified as a Registered Nurse (Child) in 2001 at the University of Wales, before taking up a staff nurse post within a general paediatric ward at Wrexham Maelor Hospital. Throughout his time there he developed two keen interests. Firstly; a keen interest in the development of nursing knowledge and clinical skills in paediatrics and also clinically, in emergency care. As a result of this interest he took up a paediatric practice development role, the first of its kind within the trust.  

With a desire to expand his knowledge he searched for a paediatric-specific nursing degree, of which there were very few at the time, however managed to secure a place on the BSc Paediatric Nurse Practitioner course at St Martin’s College. His progression though this course coincided with the culmination of a number of years of strategic reconfiguration of children’s services within Greater Manchester. 

In 2007, this extra knowledge and the development of enhanced assessment skills enabled Nathan to take up an exciting and challenging role of Advanced Nurse Practitioner within the paediatric emergency and observation and assessment unit at Salford Royal Hospital, in addition to undertaking an MSc in Advanced Practice.

At the time this new role; the design and way of working of the assessment unit was almost unique. Placing advanced nurse practitioners at the centre of the clinical decision making process, supported by consultant paediatricians and a nurse consultant allowed for Nathan to develop knowledge and skills in the assessment and management of a wide range of paediatric illnesses and injuries.

After five years of consolidating his knowledge, an opportunity to develop some strategic skills presented itself with a move to Shrewsbury and Telford Hospitals NHS Trust. The primary objective of the role was to support the development of an advanced nurse practitioner team in the paediatric department in order to support a wider strategic reorganisation of services within Shropshire. Nathan subsequently returned to Salford as a consultant nurse and the role that he undertakes today.
Natalie Yaw
Job Title:
Ward Manager
Organisation
Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust
Biography
Helen Mee
Job Title:
Ward Manager
Organisation
Doncaster Bassetlaw Teaching Hospitals NHS Foundation Trust
Biography
Rachel Triggs
Job Title:
Advanced Clinical Practitioner Paediatrics
Organisation
Shrewsbury and Telford NHS Trust
Biography

Pricing structure

  • Early bird- £299+VAT until 13 February 2026
  • £399+VAT for one NHS or Public Sector place
  • Commercial companies are also invited to sponsor this day, please email Sarah Kemm for further details

You or a colleague can claim the NHS group discount for booking two or more places across this and any other subsequent event, provided that the same pricing structure applies. Click here to view the full list of upcoming events.

For group bookings of five or more people, please email our delegate support team or call 01732 897788 for further details: 

This course is available for in-house training 

Available as a bespoke course to teams of 25 people or more. Please contact us if you would like this training delivered exclusively to your team, with the content developed to drill into the specific needs of your service.  Please email Sarah Kemm or call 01732 897788 for further details.

Reservations

If your funding has not yet been secured or you would like to hold your place with no obligation, you can reserve your place with us. Please email the reservations team at SBK Healthcare with your details:

  • Booking contact: name, job title, department, email and telephone number
  • Event(s) to reserve for: title and date
  • Delegate details (for each delegate): name, job title, department, email and telephone number
  • Organisation details: name and address

Alternatively you can make a confirmed booking by emailing the above information to the bookings team 

How this online forum will work

Once you have booked your place, SBK Healthcare will correspond with you using the email address you provided at the time of booking. Within one week of the online conference taking place, you will be sent final details of the course including a full agenda, programme timings and your Zoom joining instructions. This email will include a joining link that can be used to access the conference.

If you have not received your email two days before your event, do check your junk folder then contact SBK Healthcare on 01732 897788.

Practice sessions are available and you will be sent an invitation to join one of our delegate practice sessions. These are optional but great if you are unsure of whether your camera and microphone will work on Zoom. We hold several one hour practice sessions across the week when a member of SBK Healthcare staff will be waiting in Zoom to assist you. Please do pop in, say hello and make sure you are all set for the day.

On the day, when registration starts, you will be able to join the conference by initially entering a waiting room when there may be a short wait. When you are automatically brought back into the conference room for the start of the conference, you will be asked to turn off your camera and microphone so that the chair can start the forum. During each presentation you will be able to ask questions in the chat box function. The forum will include screen breaks, as well as topic themed interactive sessions which will take place in the breakout rooms.

Click here to view the specially created 5-minute video that will walk you through how to get the most out of attending your SBK Healthcare interactive online forum.

Terms and conditions

Certification of attendance

A certificate for Continuing Professional Development will be given to every fully registered participant who completes the course, as a record of your continuing professional training and development.

Registration fees

You will be sent an instant payment option or invoice on registration. Your payment is required in advance. If your fee has not been received prior to the event, and you are not able to provide a PO or proof of payment, you will be asked to make a credit or debit card payment on the day.

Modify registration

To let us know if your details are not correct when you have already registered, please email the bookings team.

Cancellations and substitutions

A full refund of fees will be made only for cancellations received within the first 48 hours of the booking being made. Notice of cancellation must be received in writing by emailing the bookings team at SBK Healthcare. Should you need to cancel your registration after this date, the registration fee remains payable in its entirety although a substitution will be accepted and conference documentation will be provided. Substitution attendees for delegates unable to attend after registering are acceptable at any time.

Event changes

It may be necessary for reasons beyond the control of the conference organisers to alter the content, speakers or the timing of the programme. We will endeavour to keep you abreast of such changes but any unavoidable change to the format will not constitute a reason to refund the fee. Should the event be postponed, we will endeavour to reschedule the event. If, for reasons beyond the control of the conference organiser, the event is cancelled, a full refund will be made. We do not accept any liability for any incurred costs resulting from a postponement or cancellation.

Privacy notice

To view the details on how your data is being collected and used, please view our Privacy policy

Expected attendees

This online training course is ideal for all members of the PAU team looking to upskill their service

We expect attendance from (but not limited to):

  • Consultant Paediatricians
  • Paediatric Matrons
  • Advanced Paediatric Nurse Practitioners 
  • Children’s Nurses 
  • Ward Managers

If your team includes 25 or more people, bespoke online training can be delivered exclusively to your team. Please contact Sarah Kemm or telephone 01732 897788.

Past attendee feedback

This CPD training course follows on from previous successful paediatric training days, including: ‘Adapting and Developing your Paediatric Assessment Unit’ which took place online in September 2025, and was described as ‘insightful’ and ‘informative’. Hear how other attendees have benefitted from shared experiences and guided presentations:

“Very well organised and relevant topics for the course”

Adapting and Developing your Paediatric Assessment Unit, September 2025

“Informative - a good opportunity for networking and sharing development ideas, to ensure high standards of patient care. Really well set up and organised”

Adapting and Developing your Paediatric Assessment Unit, September 2025

“Great networking opportunity to find out how other units are run”

Adapting and Developing your Paediatric Assessment Unit, September 2025

“Expanded the knowledge I had, triggered thought processes”

Paediatric Complex Needs: MDT Communication Models and Strategies, June 2024

“I found this training very interesting and helpful. There was a lot of great networking opportunities and the case studies were really useful, encouraging interaction”

Advancing Children’s Continuing Care, September 2023

“Very good. I was able to speak to colleagues across the country, highlighting areas of improvement that can be used in our area of work"

Delivering Supportive Paediatric Palliative and End of Life Care, June 2023

View further comments on SBK Healthcare events on Trust Pilot.

Why sponsor?

Our role at SBK Healthcare is to bring industry together with healthcare professionals so that you can educate and inform your audience. These events offering dedicated presentation, Q&A, networking and discussion time, each sponsor will be fully immersed into the event and able to effectively engage with your NHS audience.

Interested in having your own event, managed by us?

SBK Healthcare also provides in-house forums. Working closely with you as the client we can research, produce, market and deliver the conference or online forum that best suits the audience and meets your goals.

Reach out today

If you would like more information on our sponsorship options an in-house forum or if you wish to discuss your needs and what solutions may be appropriate for your business, please contact: 

Sarah Kemm 

Contact: 01732 897788 

Email: sarah.kemm@sbk-healthcare.co.uk