Professional development
Fri 10 Oct 2025 09:30-15:20
Online Course, 5 CPD Hours

Designed for NHS attendees only and led by commissioners, Louise Brent and Dawn Gough, this online workshop will work through your common challenges for writing and presenting a winning business case. Let them shed light on how to collect relevant supporting information, navigate areas of governance and effectively monitor your new service pathway. Plus, benefit from the shared knowledge of other attending project managers, programme managers and transformation managers to benchmark your approach in stimulating interactive discussions. 

Book Place Reserve Place
How to Build a Successful NHS Business Case
Online 5 hours Early Bird £249+VAT

5 hours Continuing Professional Development

With direct access to decision makers who are ready to help you set your business case apart from the rest, build your confidence and learn how to:
  • Map your project to ensure that you have clear objectives
  • Find the right local and national information for your project
  • Advance data collection skills to ensure that your data is clear and succinct
  • Investigate how to combine your aims with stake holder objectives to win over your CCG
  • Advance your approach to building business proposal with expert guidance
  • Advance cost analysis skills to ensure that your project is appealing to commissioners
  • Improve your presentation skills and learn how to deliver clear and direct presentations

Attend this one day workshop and maximise your potential for success

Explore new terms and develop key principles with:

  • Meeting each other – turning on your videos and microphones in the breakout rooms
  • Listening and watching presentations and speakers’ Q&A – in the main workshop with your leader
  • Taking part in facilitated interactive sessions in the breakout rooms
  • Feedback and engage – using the chat box to share content in the main workshop

This course is available for in-house training

Available as a bespoke workshop to teams of 20+ people. Please do contact us if you would like this course delivered exclusively to your team, with the content developed to drill into the specific needs of your service. Please email Sarah Kemm or call 01732 897788 for further details.

9:30
Join, tech support and opportunity to network in breakout rooms
9:50
Instructions, introductions and opening remarks
Dawn Gough, Transformation Project Lead (LTC) and Louise Brent Programme Manager, North East London NHS Foundation Trust
Stage One: Enabling strategic planning
10:00
Mapping your project to meet objectives, improve sustainability and maximise engagement
  • Agreeing on business case objectives and coherently expressing project aims
  • Finding the right supporting public and local data: where is it and how to find it?
  • Understanding stakeholders objectives to maximise their engagement in your project
  • Measuring value and understanding the impact of recurrent work to ensure it is sustainable
11:10
Screen break
11:30
Interactive session: working through your business case to improve your proposal format
Bring along your business case formats and start mapping your project with your workshop leaders. Develop sustainability plans, investigate what how your proposal will improve your service and create contingency procedures should your project come to an end. Utilise this time to ask you burning questions and vocalise your future development plans to solidify your learning and troubleshoot potential challenges.
Stage Two: Developing your service
12:00
Building a service development pathway
  • Understanding the scope of local templates: what to include, exploring cost and areas of governance
  • Delivering a clear and direct presentation to reach engagement and maximise your impact
  • Adopting a whole team approach to gain assurance and develop your business case
1:00
Questions and answers from morning session
1:10
Screen break and lunch break
1:40
Interactive session: socialising your business proposal
  • How close do you work with the patient’s? Is it appropriate to have them in the room for service review?
  • Should money be agreed in public spaces?
  • How do you select proper data?
  • Who should you speak to and how do you get their involvement?
Stage Three: Active mobilisation
2:10
Developing your mobilisation strategies
  • Standard operating procedures to develop your pathways and link your service to the community
  • Mobilising your project plans
  • Exploring the impact of monitoring: how maintain distance monitoring and when to stop it
3:20
Final questions
3:30
Close of workshop

Share in first-hand experience

Gain a professional edge with your experienced workshop leaders by learning how to write and deliver successful bids:

Dawn Gough
Job Title:
Transformation Project Lead (LTC)
Organisation
North East London NHS Foundation Trust
Biography

Dawn has worked in BHR since 2005. She is a Heart Failure Nurse and has been involved in service design and operational management since 2007 moving into transformation in August 2019. Dawn has led on Heart Failure, COPD and Stroke redesigns. In June 2020 she started the process of designing the BHR Long Covid service with Louise. Dawn is passionate about bring together clinical and non-clinical pathways to achieve the best outcomes for the population affected.

Louise Brent
Job Title:
Programme Manager
Organisation
North East London NHS Foundation Trust
Biography

Louise has worked for BHR since May 2019 and commissions respiratory, cardiology and haematology services. In June 2020 she started the process of designing the BHR Long Covid service with Dawn, which was commissioned in Autumn 2020 and saw their first patients in December 20. Louise believes in partnership working and collaboration successfully bringing Barking, Havering and Redbridge University Trust (BHRUT) and North East London Foundation Trust (NELFT) together to jointly deliver this service.

Pricing structure

  • Early Bird £249 + VAT for one NHS or public sector place when booked before 25th July 2025
  • £399 + VAT for one NHS or public sector place when booked after 25th July 2025

This course is available for in-house training 

Available as a bespoke workshop to teams of 20+ people. Please do contact us if you would like this course delivered exclusively to your team, with the content developed to drill into the specific needs of your service. Please email Sarah Kemm or call 01732 897788 for further details.

Commercial companies are also invited to sponsor this day. Please email Sarah Kemm for further details.

Reservations

You can reserve a no-obligation place whilst you apply for funding

If your funding has not yet been secured or you would like to hold your place with no obligation whilst waiting for your study leave to be approved, you can reserve your place with us. Please email the reservations team at SBK Healthcare with your details:

  • Booking contact: name, job title, department, email and telephone number
  • Event(s) to reserve for: title and date
  • Delegate details (for each delegate): name, job title, department, email and telephone number
  • Organisation details: name and address

Alternatively you can make a confirmed booking by emailing the above information to the bookings team 

How this online forum will work

Once you have booked your place, SBK Healthcare will correspond with you using the email address you provided at the time of booking. Within one week of the online conference taking place, you will be sent final details of the course including a full agenda, programme timings and your Zoom joining instructions. This email will include a joining link that can be used to access the conference.

If you have not received your email two days before your event, do check your junk folder then contact SBK Healthcare on 01732 897788.

Practice sessions are available and you will be sent an invitation to join one of our delegate practice sessions. These are optional but great if you are unsure of whether your camera and microphone will work on Zoom. We hold several one hour practice sessions across the week when a member of SBK Healthcare staff will be waiting in Zoom to assist you. Please do pop in, say hello and make sure you are all set for the day.

On the day, when registration starts, you will be able to join the conference by initially entering a waiting room when there may be a short wait. In groups of between 6-10 people, you will be admitted into the main conference room to be greeted by a member of SBK staff. In the same group you will be taken into a breakout room and asked to turn on your video and microphone. A member of the SBK team will get your group started with some orientation tasks and ‘ice breaker’ topics, before leaving you to network.

When you are automatically brought back into the conference room for the start of the conference, you will be asked to turn off your camera and microphone so that the chair can start the forum. During each presentation you will be able to ask questions in the chat box function. The forum will include screen breaks, as well as topic themed interactive sessions which will take place in the breakout rooms.

Click here to view the specially created a 5-minute video that will walk you through how to get the most out of attending your SBK Healthcare interactive online forum.

Terms and conditions

Certification of attendance

A certificate for Continuing Professional Development will be given to every fully registered participant who completes the course, as a record of your continuing professional training and development.

Registration fees

You will be sent an instant payment option or invoice on registration. Your payment is required in advance. If your fee has not been received prior to the event, and you are not able to provide a PO or proof of payment, you will be asked to make a credit or debit card payment on the day.

Modify registration

To let us know if your details are not correct when you have already registered, please email the bookings team.

Cancellations and substitutions

A full refund of fees will be made only for cancellations received within the first 48 hours of the booking being made. Notice of cancellation must be received in writing by emailing the bookings team at SBK Healthcare. Should you need to cancel your registration after this date, the registration fee remains payable in its entirety although a substitution will be accepted and conference documentation will be provided. Substitution attendees for delegates unable to attend after registering are acceptable at any time.

Event changes

It may be necessary for reasons beyond the control of the conference organisers to alter the content, speakers or the timing of the programme. We will endeavour to keep you abreast of such changes but any unavoidable change to the format will not constitute a reason to refund the fee. Should the event be postponed, we will endeavour to reschedule the event. If, for reasons beyond the control of the conference organiser, the event is cancelled, a full refund will be made. We do not accept any liability for any incurred costs resulting from a postponement or cancellation.

Privacy notice

To view the details on how your data is being collected and used, please view our Privacy policy

Expected attendees

This online meeting is ideal for NHS professionals working on building a successful business case in Acute Trusts, Community Services and CCGs. This includes but is not limited to:

  • Service Development Leads, Programme Managers and Transformation Managers
  • Business Development Managers
  • Commissioners, Project Support Officers and Project Managers
  • NHS Providers and NHS Community Providers

Past attendee feedback

Back again due to popular demand, ‘How to build a Successful Business Case’ was first held in November 2021 and was described by past attendees as:

"Really enjoyed the course, lots of ideas and getting things into action"

Norfolk and Norwich University Hospital NHS Trust, How to Build a Successful NHS Business Case, 2024

"Really helpful session with loads of information and tools and plenty of time for discussions"

Frimley Health NHS Foundation Trust, Building a Successful NHS Business Case, 2023

"Very informative, packed with tips and information and targeted to the audience"

Black Country Healthcare NHS Foundation Trust, Building a Successful NHS Business Case, 2022

View further comments on SBK Healthcare events on Trust Pilot.