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Mon 19 Sep 2022 09:00-15:00
Online Workshop

Attend this interactive workshop and gain a true perspective on your leadership role and how you can positively influence your colleagues. By working through your current challenges with proven techniques, you will return to your workplace with a new frame of mind plus the tools to enable your team to be both engaged and productive.

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Compassionate and Supportive Leadership Skills
Online 4 hours From £299+VAT

4 hours Continuing Professional Development: what you will learn

This thought provoking forum will guide you, step by step, towards being the inclusive and inspirational leader you aspire to be:

  • Realise your self-care
  • Enable team communication
  • Promote wellbeing
  • Build trust and positivity
  • Mend toxic relationships
  • Build team resilience

Attend this online NHS workshop from the comfort of your own home

With an enhanced emphasis on networking, interactive discussion and idea sharing, this forum will provide you with all the elements you need to deliver change by:

  • Evidenced based examples and referrals: providing appropriate, relevant support and sign posting
  • Interactive presentations: your concerns addressed with sensitivity and care
  • Closed room discussions: benchmark and engage with your fellow attendees
  • Agreed action plan: leave the workshop with the confidence to make changes
9:00
Join, tech support and opportunity to network in your meeting room
  • Who are you and where are you from?
  • What are your current team dynamics?
  • What do you, personally, want to get out of today?
9:30
Introduction and getting into the right mind-set
Christine Steel, Founder & CEO, Mind Health and Wellbeing Limited
Leading in times of stress
9:40
What is compassionate and supportive leadership?
  • Understanding the concepts of attending, understanding, empathising and helping
  • Compassionate leadership in times of stress and negativity
  • Focussing on listening, empathy, and optimism as a leader
10:20
Questions, answers and discussion: compassionate leadership skills
  • What are the three key compassionate leadership skills that you believe will have the maximum impact on your staff morale?
10:35
Screen break
Building trust
10:45
An introduction to psychological safety and the importance of trust
  • Importance of psychological safety in times of uncertainty
  • Making psychological safety a priority for your team
  • A Leaders responsibility in modelling psychological safety
11:25
Questions, answers and discussion: psychological safety
  • Moving from theory to practice: challenges of applying in your workplace
Resolving conflict
11:40
Resolving conflict through understanding it
  • Video on conflict for discussion
  • How to build skills of active listening
  • Developing awareness of the link between language and conflict
  • Avoiding incivility behaviours during meetings
  • The art of a giving a meaningful apology
12:20
Questions, answers and discussion: resolving conflict
  • What actions will you implement from today that could reduce conflict in your workplace?
12:35
Lunch break
How to build resilience and self-care
1:15
Managing workplace stress and building resilience
  • What is resilience and why is it so important to have
  • Tools and techniques to build resilience
  • How to make time for self-care
  • Where to get started
  • Call to action
2:15
What actions can encourage your team to build camaraderie?
  • Involvement in planning together for the good of the team
  • Encourage wellbeing advocates to endorse self-care on the team
  • Introduce a set of ‘Mini Challenges’ to raise awareness
  • Build a wellbeing theme into each month
2:45
Group discussion and reflection on actions
  • What 3 new actions will you take away and implement?
3:00
Leader’s closing remarks and close of workshop

Share in first-hand experience

Christine Steel
Job Title:
Founder & CEO
Organisation
Mind Health And Wellbeing Limited
Biography

Christine has a passion for finding ways to lower the levels of anxiety and stress suffered by students, having personally experienced the impact that the stress of education can have on health with her own daughter. She believes in prevention and finding ways to reach a balance between education and health to avoid suffering from burnout. Christine’s interest in reducing stress for students has also led her into expanding her support into helping and encouraging others who work in some of the most stressful sectors. 

Sharing tools and techniques, insights, and knowledge to help reduce anxiety and stress, Christine is encouraging everyone to build their own personal resilience tool kit. With those tools being specific to their own personal needs. 

Helping people to feel more able and more confident in going some way to supporting their own mental health needs whilst going through life’s inevitable ups and downs, Christine has created and developed a series of talks and workshops to share the importance of taking your own self-care seriously. She has been a speaker on webinars for online conference events for raising awareness and supporting NHS staff and other medical professionals primarily in the pharmaceutical sector for the need to put their own self-care back in the frame and to take their health and wellbeing seriously. 

Christine has previously worked for the NHS in the Women and Children’s Directorate as the Medical Workforce Officer supporting both obstetrics & gynaecology and paediatrics. Later working in CAMHS and then in the Executive Directorate as the Compliance & Corporate Support Officer. This role involved working with the Clinical Management Team, the Hospital Management Committee, and the Board of Governors.

Christine has been a lifelong learner and a researcher through her love of books, adding to her life experiences. Further supporting as a Mental Health First Aider and Wellbeing Champion in her daily life. As a mental health and wellbeing advocate, Christine has also created a de-stress tool for students and others to use as a coping mechanism, providing a safe space to write out your thoughts, feelings and process your emotions, reducing anxiety and stress.

Pricing Structure

  • £349 + VAT for one NHS or public sector place
  • £299 + VAT (each) for two or three NHS or public sector place
  • £599 + VAT for one commercial organisation place

Extend your training by bringing a colleague or alternatively use your multi-place discount to book onto the other events in this leadership series; Handling and Responding to Difficult Conversations and Leadership Skills for Civility and Respect.

Commercial companies are also invited to sponsor this day. Please email Sarah Kemm for further details.

Reservations

You can reserve a no-obligation place whilst you apply for funding

If your funding has not yet been secured or you would like to hold your place with no obligation whilst waiting for your study leave to be approved, you can reserve your place with us. Please email the reservations team at SBK Healthcare with your details:

  • Booking contact: name, job title, department, email and telephone number
  • Event(s) to reserve for: title and date
  • Delegate details (for each delegate): name, job title, department, email and telephone number
  • Organisation details: name and address

Alternatively you can make a confirmed booking by emailing the above information to the bookings team 

How this online forum will work

Once you have booked your place, SBK Healthcare will correspond with you using the email address you provided at the time of booking. Within one week of the online conference taking place, you will be sent final details of the course including a full agenda, programme timings and your Zoom joining instructions. This email will include a joining link that can be used to access the conference.

If you have not received your email two days before your event, do check your junk folder then contact SBK Healthcare on 01732 897788.

Practice sessions are available and you will be sent an invitation to join one of our delegate practice sessions. These are optional but great if you are unsure of whether your camera and microphone will work on Zoom. We hold several one hour practice sessions across the week when a member of SBK Healthcare staff will be waiting in Zoom to assist you. Please do pop in, say hello and make sure you are all set for the day.

On the day, when registration starts, you will be able to join the conference by initially entering a waiting room when there may be a short wait. In groups of between 6-10 people, you will be admitted into the main conference room to be greeted by a member of SBK staff. In the same group you will be taken into a breakout room and asked to turn on your video and microphone. A member of the SBK team will get your group started with some orientation tasks and ‘ice breaker’ topics, before leaving you to network.

When you are automatically brought back into the conference room for the start of the conference, you will be asked to turn off your camera and microphone so that the chair can start the forum. During each presentation you will be able to ask questions in the chat box function. The forum will include screen breaks, as well as topic themed interactive sessions which will take place in the breakout rooms.

Click here to view the specially created a 5-minute video that will walk you through how to get the most out of attending your SBK Healthcare interactive online forum.

How this online forum will work

Once you have booked your place, SBK Healthcare will correspond with you using the email address you provided at the time of booking. Within one week of the online conference taking place, you will be sent final details of the course including a full agenda, programme timings and your Zoom joining instructions. This email will include a joining link that can be used to access the conference.

If you have not received your email two days before your event, do check your junk folder then contact SBK Healthcare on 01732 897788.

Practice sessions are available and you will be sent an invitation to join one of our delegate practice sessions. These are optional but great if you are unsure of whether your camera and microphone will work on Zoom. We hold several one hour practice sessions across the week when a member of SBK Healthcare staff will be waiting in Zoom to assist you. Please do pop in, say hello and make sure you are all set for the day.

On the day, when registration starts, you will be able to join the conference by initially entering a waiting room when there may be a short wait. In groups of between 6-10 people, you will be admitted into the main conference room to be greeted by a member of SBK staff. In the same group you will be taken into a breakout room and asked to turn on your video and microphone. A member of the SBK team will get your group started with some orientation tasks and ‘ice breaker’ topics, before leaving you to network.

When you are automatically brought back into the conference room for the start of the conference, you will be asked to turn off your camera and microphone so that the chair can start the forum. During each presentation you will be able to ask questions in the chat box function. The forum will include screen breaks, as well as topic themed interactive sessions which will take place in the breakout rooms.

Click here to view the specially created a 5-minute video that will walk you through how to get the most out of attending your SBK Healthcare interactive online forum.

Terms and conditions

Certification of attendance

A certificate for Continuing Professional Development will be given to every fully registered participant who completes the course, as a record of your continuing professional training and development.

Registration fees

You will be sent an instant payment option or invoice on registration. Your payment is required in advance. If your fee has not been received prior to the event, and you are not able to provide a PO or proof of payment, you will be asked to make a credit or debit card payment on the day.

Modify registration

To let us know if your details are not correct when you have already registered, please email the bookings team.

Cancellations and substitutions

A full refund of fees will be made only for cancellations received within the first 48 hours of the booking being made. Notice of cancellation must be received in writing by emailing the bookings team at SBK Healthcare. Should you need to cancel your registration after this date, the registration fee remains payable in its entirety although a substitution will be accepted and conference documentation will be provided. Substitution attendees for delegates unable to attend after registering are acceptable at any time.

Event changes

It may be necessary for reasons beyond the control of the conference organisers to alter the content, speakers or the timing of the programme. We will endeavour to keep you abreast of such changes but any unavoidable change to the format will not constitute a reason to refund the fee. Should the event be postponed, we will endeavour to reschedule the event. If, for reasons beyond the control of the conference organiser, the event is cancelled, a full refund will be made. We do not accept any liability for any incurred costs resulting from a postponement or cancellation.

Privacy notice

To view the details on how your data is being collected and used, please view our Privacy policy

Other events in this series

Are you looking to improve your management skills? Check out these other online workshops in this series:


Expected attendees

Created to enable NHS professionals to step back, improve your understanding, and hone your finer skills, these workshops are created for (but are not limited to):

  • NHS teams to attend as either a group or individuals to enhance your resilience and cohesion
  • Service managers, clinical or nurse leads to build your understanding of team qualities

If you have a team that is 15 people or more, you can have a bespoke workshop delivered online to your team alone. Please contact Sarah Kemm or telephone 01732 897788.

Past attendee feedback

Previously held in March, hear how attendees benefitted from shared experiences and guided presentations:

"Fantastic, very helpful, exactly what it is billed as"

Devon Partnership Trust

"I am taking so much from this course to implement in my team. It’s been amazing, thank you so much"

Northumbria Healthcare NHS Trust

"Very helpful in terms of the importance of self-care and practical methods of self-care"

Blackpool Teaching Hospitals NHS Foundation Trust

“Very thought provoking"

University Hospitals Bristol and Weston NHS Foundation Trust

View further comments on SBK Healthcare events on Trust Pilot.

An online forum like no other…

A live event that will feature leading presentations, interactive breakout rooms, and compelling Q&A discussions

As a sponsor you will have the opportunity to present your product or service, be a ‘face’ of the event and meet your audience face-to-face to discuss their experiences, interests and key concerns.

To find out more about sponsorship contact Sarah Kemm on 01732 897788 or you can email Sarah. Your organisation could be sponsoring this forum today!

Branding, marketing and education opportunities include...

  • Your organisation featuring on this forum website as ‘sponsored by’; including your logo, promotional text and links to your URL
  • 5 minutes presentation time during the main conference and taking part in the related speaker Q&A
  • Unique opportunity for the sponsored presenter to moderate one of the interactive breakout rooms
  • Additional company representatives can attend the online conference and meet the attendees during the interactive sessions in the breakout rooms
  • Your logo or company name will be included in all correspondence we send to registrations and all promotional emails sent out when marketing
  • Your support and sponsorship will be recognised when you are thanked at the opening and closing of the online forum as well as your logo featuring on the opening and closing slides
  • All sponsors will receive a copy of the registration and attendee list
  • Plus: a one-off option to add your question to the registration form, asking if attendees would like to share their email address with you so you can keep them informed after the online forum

Sponsor this forum and be part of a quality interactive event...

But don't take our word for it. We have had some excellent feedback from attendees to the forums that have been held to date:

"Forum was managed extremely well, and very professional"

IAPT National Networking Online Forum 2021 - 21st January 2021

“I am sure like everyone else I was apprehensive with going online, not sure how we could network, the ability for all participant's to participate and the quality of the presentations - all my fears were diminished this turned in to be a great day, networking, leading and sharing still occurred and links still formed. The presentations were excellent and the quality of the forum and set up great and so easy to follow and timing excellent.”

Reduce Paediatric Emergency Attendance Online Conference – 8th October 2020

“The conference has been far more engaging than in a conference centre. This I think is because of the ability to participate in chat throughout and the use of the breakout discussions.” “Excellent day! Organisation was great - loved the break out rooms for chat. Virtual chat added another really useful way to interact during the day, which isn't available to us at the physical conferences.”

Leading Change in Clinical Coding Online Conference - 11th September 2020

"Very informative, lots of opportunity for discussions and very well organised virtually"

Providing Support for Children on Long Term Ventilation - Tuesday 9th March 2021

"I enjoyed the group chats networking listening to others experiences, I also like that there was a lead on each group so the chats were influenced and no awkward silences that can occur on web meets. I thought the larger talks were really good and easy to listen to."

Modernising Outpatient Services Online Conference – 16th September 2020

“This is my first experience of an online conference and thoroughly enjoyed it. Wasn't sure what to expect. Would recommend to colleagues to attend future events” “This has to be the best online conference I have been to, I really enjoyed the breakout rooms.”

Advancing Ulcer Care Management Online Forum – 29th September 2020

View further comments on SBK Healthcare events on Trust Pilot.