Immerse yourself in this inspiring one-hour webinar for emergency and urgent care professionals who are pursuing solutions to alleviate service pressures. This webinar will explore your approach to achieving a streamlined front door, highlight practical steps to overcome A&E admission challenges and focus on collaborating effectively with other services to redirect patient flow. Don’t miss out on this free learning experience to improve your emergency department service.

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Emergency Department: Streamlining your Front Door Admissions
Online 1 hour Free

1 hour Continuing Professional Development: free to NHS professionals

Come together in a supportive learning environment to hear practical guidance on overcoming A&E admission challenges. Benefit from the experience of your webinar leader, Stevan Brujins and discover:

  • Incorporating a ‘get it right first time’ approach into your service
  • ‘How to’ guide to achieving a streamlined front door to alleviate service pressure
  • Overcoming A&E admission challenges to achieve the 4-hour performance target
  • Engaging effectively with other services to appropriately redirect patient flow

Participate live or catch up at home

Developed with convenience in mind: join this 1-hour webinar and take away fresh insights into tackling patient flow complications. Benefit from:

  • 40 minutes presentation time and 15 minutes Q&A session
  • ‘How to’ guidance on meeting the demands of emergency care with a ‘get it right’ first time approach
  • Your questions will be answered during the speaker Q&A during this live webinar, using the chat box function
  • Or you can catch up with the webinar content at any time after it takes place

You are not alone in working in a service that is stretched and stressed. Join us at this one-hour free webinar to kick-start change in your emergency department.

This 1 hour webinar has been designed for NHS professionals and services.

Introduction and instructions
Stevan Bruijns, Consultant Emergency Medicine, Somerset NHS Foundation Trust and Clinical Advisor, UEC Bundle Implementation, NHSE Southwest
Streamlining your Front Door
Meeting the demands on emergency care: incorporating a ‘get it right first time’ approach
  • ‘How to’ guide to achieving a streamlined front door to alleviate service pressure
  • Overcoming A&E admission challenges to achieve the 4-hour performance target
  • Engaging effectively with other services to appropriately redirect patient flow
Questions and answers with Stevan Bruijns
  • Your presenter will use this time to answer the questions asked throughout the presentation plus any discussion points raised
Close of webinar

First-hand speaker experience

Benefit from the inspiring experience of your webinar leader to enhance your approach to redirecting patient flow in your ED:

Job Title:
Consultant Emergency Medicine and Clinical Advisor, UEC Bundle Implementation
Somerset NHS Foundation Trust and NHSE Southwest

Dr Stevan Bruijns MB ChB, DipPEC, MPhil, PhD, FRCEM is a South African/ British emergency physician (dual trained). His interests include quality improvement, emergency care development and research access in African low-resourced settings. Stevan is a person of action and like for things he does to be useful to others. He has worked in a number of settings, including resource-rich and resource-poor ones. Stevan currently works at Yeovil District Hospital in Somerset, UK. He is also a specialty advisor for NHSE Southwest's urgent care team as well as the CQC's urgent care team. Stevan was the chief editor of the African Journal of Emergency Medicine, and served on the Royal College of Emergency Medicine's Global Emergency Medicine committee.

Expected attendees

1-hour online webinar for emergency department colleagues looking to improve their front door processes and alleviate service pressures.

Past attendee feedback

SBK Healthcare has been producing quality training, from online forums to face-to-face conferences, for the NHS for over 18 years. They are researched and designed to help in your day-to-day work, equipping you with the practical tools to deliver improvements in your service. Check out what some of our past attendees have said:

“Very informative, and relatable topics discussed; eye opening, helped me to realize that the issues I face as a discharge Liaison Nurse are not unique and I can draw on the experience of others.”

Surrey and Sussex Healthcare NHS Trust, Enhancing your Integrated Discharge Services, May 2024

“Excellent day with lots of useful content and resources to look at, it's going to take some time to process but I'm excited about implementing more support in this area.”

University Hospital Southampton NHS Foundation Trust, Enabling Psychosexual Health in Gynaecologic Cancer, Feb 2024

“Really good course giving practical help on how to have difficult conversations. Lots of tools to use in real-world situations.”

Barts Health NHS Trust, Handling and Responding to Difficult Conversation, Jan 2023

“I think it was an excellent investment and I’m pleased I’ve attended - it has given me some hints and tips and useful information”

Maidstone and Tunbridge Wells NHS Trust, Setting up Prehabilitation in your Cancer Pathway, April 2023

“Very informative, makes you more aware of how other trusts work, well delivered, certainly gives confidence to explore your triage assessments and how to gain more knowledge and different ideas for triage.”

Torbay and South Devon NHS Foundation Trust, Enhance your Oncology Nurse-led Telephone Triage Assessment, April 2023

“It was brilliant to hear about progress and setbacks experienced by colleagues across the UK.”

University Hospital Southampton NHS Foundation Trust, Establishing your Acute Oncology Same Day Emergency Care, Sep 2023

“Very informative, packed with tips and information and targeted to the audience.”

Black Country Healthcare NHS Foundation Trust, Building a Successful NHS Business Case, May 2022

Supporting NHS professionals

SBK Healthcare has produced many useful webinars to help and support NHS healthcare professionals. These webinars can be viewed as videos free and on-demand, and include:

  • Building Psychological Resilience Skills for NHS Professionals
  • Psychological Resilience Skills II – Embedding your Techniques
  • Building Resilience for Redeployment during COVID 19
  • Compassionate Leadership Skills for NHS Frontline Staff
  • Engaging your Team to Stay Motivated during COVID 19
  • Handling and Responding to Difficult Conversations
  • How to Sleep Better during COVID-19 for NHS Frontline Staff
  • Managing Anxiety at Work for NHS Frontline Staff
  • Managing Burnout for Frontline NHS Staff during COVID-19
  • Managing Conflict on the NHS Frontline
  • Recognising and Reducing Stress for NHS Frontline Staff

There are also upcoming webinars and online forums featured on the SBK Healthcare homepage.