Watch this online webinar from the comfort of your own home
In conversation with Diabetes Dietitian, John Pemberton, Caitlin and her parents will reflect on the highs and lows of her Type 1 diabetes journey — an honest and uplifting discussion designed to both inform and inspire. This webinar will focus on:
- The patient perspective on living with Type 1 diabetes
- How family support, sport, and professional guidance empower self-management
- The vital role of multidisciplinary teamwork in improving outcomes and wellbeing
Join our 1-hour webinar: Designed with convenience and impact in mind
Explore a real-life experience which demonstrates Caitlin and her family’s resilience in navigating the challenges of Type 1 diabetes whilst still embracing opportunities along the way:
- 30-minute interview with Caitlin and her parents, Anne-Louise and John Pridden led by John Pemberton
- Live opportunity to ask questions and join the discussion using the webinar chat box
- Time to reflect on the patient’s experiences to better inform your own clinical practice
- Can’t make the live event? Register today to access the full session on-demand at your convenience
With thanks to the NHS this Festive Season
SBK Healthcare are pleased to share these patient stories to inspire and instigate real change. As an NHS professional, this is a great opportunity to hear how your work is affecting real people.
Since the pandemic, SBK Healthcare has offered free webinars to the NHS as a heartfelt thank you for the compassion, commitment and tireless effort of healthcare professionals across the UK. These webinars can be viewed as videos free and on-demand, and are featured on the Diabetes On-Demand page.
This 1 hour webinar has been designed for NHS professionals and
services.
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12:00
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Introduction and instructions
John Pemberton, Diabetes Specialist Dietitian, Birmingham Women's and Children's NHS Foundation Trust
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12:05
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Explore an inspiring patient journey from Type 1 diabetes diagnosis to sports ambassador
- Understand the patient and family experience of living with Type 1 diabetes
- Explore how sport and structured routines can support diabetes management
- Recognise the importance of multidisciplinary collaboration in improving patient outcomes
- Identify practical strategies to empower young people to self-manage with confidence
- Reflect on how positive communication and shared decision-making enhance care and wellbeing
Caitlin, Anne-Louise and John Pridden
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12:35
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Question and answer sessions
- Your webinar leader John Pemberton, will use this time with Caitlin and her family to answer your questions raised in the chatbox throughout the presentation
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1:00
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Close of webinar
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With thanks to the speakers
Gain invaluable insight into the real-life impact of patient-centred care from:
Job Title:
Diabetes Specialist Dietitian
Organisation
Birmingham Women's and Children's NHS Foundation Trust
Biography
John is a specialist diabetes dietitian based in Birmingham, England, dedicated to empowering individuals with diabetes to confidently manage their health. John combines modern technology with traditional health principles. His innovative approach to structured education, including his "CGM Academy," introduces creative methods like the GAME-SET-MATCH strategy for optimal glucose. His proactive work supports Birmingham’s pioneering AID education programme, addressing disparities in access and glucose management among different ethnic and socio-economic groups. John is co-author of the ISPAD 2022 Exercise Guidelines and EASD AID and Exercise Guidelines. He also contributes to the IFCC Working Group for CGM, working toward standardisation through ISO for CGM. His 2023 narrative review highlighted concerning gaps in publicly available CGM clinical data, particularly in Europe.

Free NHS attendance
How this online webinar will work
Once you have booked your place, SBK Healthcare will correspond with you using the email address you provided at the time of booking. Within one week of the online training taking place, you will be sent final details of the course including the full agenda, programme timings and your Zoom joining instructions. This email will include a joining link that can be used to access the course.
If you have not received your email two days before your event, do check your junk folder then contact SBK Healthcare on 01732 897788.
Practice sessions are available. If you would like to attend a zoom practice session before the event takes place, please let us know by emailing bookings@sbk-healthcare.co.uk. You will have the opportunity to meet an SBK Healthcare staff member who will ensure you are able to access zoom, that your camera and microphone work and you are fully set-up for the day. This is optional but if you do wish to attend, please use the same device that you plan to use on the day.
On the day, when registration starts, you will be able to join the course by initially entering a waiting room when there may be a short wait. The forum will include screen breaks, as well as topic themed interactive sessions which will take place in the breakout rooms.
Click here to view the specially created 5-minute video that will walk you through how to get the most out of attending your SBK Healthcare interactive online forum.
Supporting NHS professionals
This patient story is being shared to inspire and instigate real change. As an NHS professional, this is a great opportunity for you to hear how your work is affecting real people.
Since the pandemic, SBK Healthcare has offered free festive webinars to the NHS as a heartfelt thank you for the compassion, commitment, and tireless effort of healthcare professionals across the UK.
These webinars can be viewed as videos free and on-demand, and include:
- Building
Psychological Resilience Skills for NHS Professionals
- Psychological
Resilience Skills II – Embedding your Techniques
- Building
Resilience for Redeployment during COVID 19
- Compassionate
Leadership Skills for NHS Frontline Staff
- Engaging your Team
to Stay Motivated during COVID 19
- Handling and
Responding to Difficult Conversations
- How to Sleep
Better during COVID-19 for NHS Frontline Staff
- Managing Anxiety
at Work for NHS Frontline Staff
- Managing Burnout
for Frontline NHS Staff during COVID-19
- Managing Conflict
on the NHS Frontline
- Recognising and
Reducing Stress for NHS Frontline Staff
View the full list of upcoming and on-demand webinars featured on the SBK Healthcare homepage.