Fri 29 May 2020
                  
              
            
              
          		
              
              On-demand
            
            On-demand: Supported by Pfizer and created for NHS professionals, this free webinar is a great chance to boost your confidence in handling sensitive topics such as grief and anger as well as arm yourself with the emotional strength to engage with others.
 
          
            
            	On-demand
            
            	50 minutes
            
            	Free
            
          
         
                    
                        Discover how to prepare and approach difficult conversations with the aim of effective dialogue
Support and guidance for you in your own time
Packed with engaging examples that will help and inspire you, plus benefit from:
 
                    
                        | 50 minute video | Friday 29th May 2020 | featuring: | |
| 
      Leader's introduction
     | |
| 
      Handling and Responding to Difficult Conversations
     
 
         Carla Smith, Organisational Development Consultant, NHS Arden and GEM Commissioning Support Group
       | |
 
                    
                        First-hand speaker experience
            
            Job Title:
          
          
            Organisational Development Consultant
          
    	
            
            Organisation
          
          
            NHS Arden and GEM Commissioning Support Group
          
        
            
            Biography