Fri 4 Sep 2026 12:30-13:30
Webinar, 1 CPD Hour

Supporting your confidence in conversations with young people

This practical one-hour webinar has been designed for healthcare professionals working with young people across paediatric, transition and community services. Strengthen your confidence in using the HEEADSSSSS framework to guide meaningful conversations, identify safeguarding and wellbeing concerns early, and support young people more effectively.

Through practical examples and real-world scenarios, this webinar will explore how to introduce sensitive topics naturally within consultations, build trust and psychological safety, and use the framework to better understand the wider factors influencing a young person's health and wellbeing.

HEEADSSSSS in Practice: A Framework for Conversations with Young People
Online 1 CPD Hour Free

Key learning outcomes

Useful guidance for using the HEEADSSSSS framework 

Whether you are new to adolescent health assessments or looking to strengthen your existing consultation skills, this webinar will provide practical take-home messages that can be immediately applied within your clinical practice. Key learning points:

  • Understand the purpose and structure of the HEEADSSSSS framework
  • Explore how to introduce the framework naturally within routine consultations
  • Build confidence in discussing sensitive topics with young people
  • Learn practical communication techniques that help establish trust and rapport
  • Recognise potential risks relating to mental health, self-harm and suicide
  • Explore approaches to discussing sexual health, relationships and gender identity
  • Identify how to navigate conversations around substance use and risk-taking behaviours
  • Develop strategies to create psychologically safe environments for young people
  • Apply learning through practical case studies and examples

Practical, person-centred learning

Helping you have more effective conversations with young people

Presented by Neil Fletcher, Roald Dahl Clinical Nurse Specialist, and Jessica Semedo, Roald Dahl Transition Nurse Specialist, Barts Health NHS Trust, this interactive session will provide practical insights into using the HEEADSSSSS framework confidently and effectively. During this webinar, you will have the opportunity to:

  • Gain practical guidance on implementing the HEEADSSSSS framework in routine practice
  • Learn communication strategies that support engagement and trust
  • Explore common challenges encountered when discussing sensitive topics
  • Reflect on approaches to creating psychologically safe consultations
  • Learn from practical examples and case-based discussions
  • Ask questions and gain advice from experienced clinicians working with young people
  • Access the webinar on-demand if you are unable to attend live

This 1 hour webinar has been designed for NHS professionals and services.

12:30
Introduction to the webinar
Neil Fletcher, Roald Dahl Clinical Nurse Specialist, Barts Health NHS Trust and Jessica Semedo, Roald Dahl Transition Nurse Specialist, Barts Health NHS Trust
12:35
HEEADSSSSS in practice: A framework for conversations with young people
  • Understanding the purpose and value of the HEEADSSSSS framework
  • Using the framework confidently within routine consultations
  • Building trust, rapport and psychological safety
  • Approaching sensitive topics effectively, including sexual health and relationships, gender identity, substance use and self-harm and suicide risk
  • Practical communication techniques that encourage meaningful conversations
  • Real-world examples and case studies
1:20
Questions and answers
  • This is an opportunity to ask questions, share challenges and discuss practical approaches to supporting young people within your own clinical setting
1:30
Close of webinar

Meet your webinar faculty

Supporting healthcare professionals to have confident, meaningful conversations with young people

Having effective conversations with young people can significantly influence engagement, health outcomes and long-term wellbeing. This webinar provides an opportunity to learn from experienced clinicians who work directly with young people navigating complex healthcare journeys.


Job Title:
Roald Dahl Clinical Nurse Specialist
Organisation
Barts Health NHS Trust
Biography

Neil Fletcher is a Roald Dahl Clinical Nurse Specialist at Barts Health NHS Trust, where he works with children, young people and families across paediatric services. His role focuses on supporting young people to navigate the challenges associated with long-term health conditions and helping them develop the knowledge, confidence and skills needed to manage their health effectively.

Neil has extensive experience working with young people and is passionate about improving communication between healthcare professionals and adolescents. He has a particular interest in supporting clinicians to build confidence when discussing sensitive topics and creating environments where young people feel safe, respected and empowered to engage in their care.

Through clinical practice, education and service development, Neil works to improve young people's experiences of healthcare and support better engagement, self-management and health outcomes.


Job Title:
Roald Dahl Transition Nurse Specialist
Organisation
Barts Health NHS Trust
Biography

Jessica Semedo is a Roald Dahl Transition Nurse Specialist at Barts Health NHS Trust, supporting young people as they move from paediatric to adult healthcare services.

Jessica works closely with multidisciplinary teams, young people and families to improve transition experiences and promote independence, engagement and self-management. Her clinical interests include adolescent health, communication skills, transition pathways and supporting vulnerable young people through periods of change.

She is passionate about helping healthcare professionals develop practical skills that enable meaningful conversations with young people and improve the quality of care delivered during adolescence and early adulthood.

Who should attend?

Supporting healthcare professionals working with young people

Join colleagues from across paediatric, community and specialist services to gain practical insights, ask questions and strengthen your confidence in working with young people.

This webinar would be particularly relevant for:

  • Paediatric Nurses
  • Clinical Nurse Specialists
  • Transition Nurses
  • Paediatric Consultants
  • Paediatric Registrars
  • Practice Nurses
  • School Nurses
  • Community Nurses
  • Allied Health Professionals
  • Psychologists
  • Youth Workers
  • Children's and Young People's Mental Health Professionals
  • Members of multidisciplinary teams supporting young people

Why attend?

Practical skills that can be applied immediately in clinical practice

Many healthcare professionals recognise the importance of discussing wider social, emotional and behavioural factors with young people but can feel uncertain about how to approach these conversations confidently and sensitively.

This webinar will provide practical techniques, communication strategies and real-world examples to help you incorporate the HEEADSSSSS framework into everyday consultations, identify concerns early and strengthen relationships with young people.

By attending, you will leave with greater confidence in navigating sensitive discussions, building trust and supporting young people to achieve better health and wellbeing outcomes.

Free NHS attendance

  • This online forum is for NHS professionals only.
  • Click here to register your free place via Zoom
  • There may be a short delay before you receive your registration confirmation, as all registrations are approved manually
  • If you do not receive your registration email, please check your junk or spam folder

How this webinar will work

Once you have registered via Zoom, please ensure you add the webinar date and time to your diary.


The webinar can be viewed live, and you will have the opportunity to submit comments via the chat box and questions through the Q&A function. If you are unable to attend the live session, a recording will be sent to you after the webinar has taken place to watch at your convenience.


SBK Healthcare will send a reminder email before the webinar, and the joining link will be re-sent one hour before the session begins. If you do not receive this email, please check your junk or spam folder first. If you still cannot locate it, please contact the SBK bookings team at bookings@sbk-healthcare.co.uk.


CPD Certification

 

All attendees who join the live webinar will receive a certificate for 1 hour of Continuing Professional Development (CPD), together with access to the webinar recording.

Supporting NHS professionals

SBK Healthcare has offers free webinars to the NHS as a heartfelt thank you for the compassion, commitment, and tireless effort of healthcare professionals across the UK.

These webinars can be viewed as videos free and on-demand, and include:

  • Building Psychological Resilience Skills for NHS Professionals
  • Psychological Resilience Skills II – Embedding your Techniques
  • Building Resilience for Redeployment during COVID 19
  • Compassionate Leadership Skills for NHS Frontline Staff
  • Engaging your Team to Stay Motivated during COVID 19
  • Handling and Responding to Difficult Conversations
  • How to Sleep Better during COVID-19 for NHS Frontline Staff
  • Managing Anxiety at Work for NHS Frontline Staff
  • Managing Burnout for Frontline NHS Staff during COVID-19
  • Managing Conflict on the NHS Frontline
  • Recognising and Reducing Stress for NHS Frontline Staff

View the full list of upcoming and on-demand webinars featured on the SBK Healthcare homepage.

Your company associated with an educational forum

If your organisation would like to sponsor a webinar that will educate and support the NHS, then SBK Healthcare would like to hear from you! We are always researching and planning new forums for different clinical areas and would welcome support and engagement from commercial companies. To find out more and to receive a full quote please email Vanessa Jarman or telephone 01732 897788.

Reach out to your current or a new audience

Position your company as an authority on relevant topics by sponsoring an SBK Healthcare webinar:

  • Elevate your brand across the webinar
  • Differentiate your company from your competitors
  • Develop, create and enhance credibility
  • Generate brand awareness and recognition
  • Build and expand your community and network
  • Expand your media coverage
  • Create leveraged lead generation opportunities
  • Boost your short term and long term sales