NHS Online Course | Motivational Interviewing

Professional development

Wed 13 Jan 2027 09:00-16:20

Online Course, 6 CPD Hours

Transform consultations, strengthen relationships and prompt lasting change

Is your role patient-facing? Would you like to increase engagement and improve sustained outcomes and treatment adherence? This workshop delves into Motivational Interviewing skills and strategies will help to optimise your approach. Learn and practice the skills needed to open consultations up into more collaborative, effective conversations that lead to sustained change, heightened engagement and maximised attendance.

Take this opportunity to learn directly from Judith Carpenter, a Motivational Interviewing trainer with 25 years of experience, who will give you evidence-based teaching on how best to enhance interpersonal relationships and encourage patients to recognise their own reasons for change.

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Introduction to Motivational Interviewing

Online 6 CPD hours Summer sale! 1/3 off

Boost engagement in your service

Develop your Motivational Interviewing skills and watch patient attitudes improve

This interactive online workshop has been tailored specially to help clinicians better understand how their communication style can improve engagement and outcomes. With a great range of expert-led teaching, scenario-based implementation and feedback, attendees will learn:

How to recognise change-readiness and change-talk in consultations
The best approach in managing and making progress with those who are ambivalent to change
What a clinician’s own attitudes and assumptions may do to a relationship, and how to prevent this from stunting your practice
How to implement (ORS) Open Questions, Reflective Listening and Summarising in practice, with peer-led practice sessions
What Motivational Interviewing skills and strategies can be directly and easily implemented in your practice to optimise patient engagement

Build your MI confidence

Across this valuable day, attendees can expect a series of expert-led teaching sessions, and unique opportunities to practice Motivational Interviewing skills in paired sessions, growing and improving with feedback. The benefits of attending this workshop include:

Addressing and understanding the common pitfalls in consultations
Evidence-based teaching on specific Motivational Interviewing skills and strategies
Witness live demonstrations of Motivational Interviewing with your expert workshop leader
Learn and grow with your peers as you partake in practice sessions to develop your skills in a focused learning environment
Leave feeling ready to boost engagement and improve communication in your consultations

In-house training

9:00	Registration and networking in breakout rooms
9:30	Welcome, introduction and expectations Judith Carpenter, Diabetes Specialist Dietitian and Motivational Interviewer Trainer
Readiness to change
9:50	Understanding change readiness in your consultations Explaining the concept of readiness to change and recognising ambivalence Understand the impact of persuasion on helping people to change Applying key principles of change-focused communication in practice
10:15	Questions and answers
Relational principles
10:20	Framing the spirit of Motivational Interviewing Recognising how clinicians’ own attitudes, assumptions and responses influence a relationship Describing the spirit of Motivational Interviewing and its core relational principles Reflecting on how to bring the spirit of Motivational Interviewing into your practice
10:45	Questions and answers
Motivational Interviewing skills
10:50	What is ORS? What does the use of ORS look like in practice? Introducing and understanding ORS: Open questions, Reflective Listening and Summarising Preparing to use ORS in practice
11:10	Questions and answers
11:15	Screen break
Using client-centered skills (ORS)
11:30	Practical implementation of Open questions, Reflective Listening and Summarising Individual skills teaching Open questions and Summaries (ORS) Practical exercise: how to use Open questions, Reflective Listening and Summarising Feedback on interactive practice sessions: what works well, and where can improvements be made?
12:30	Questions and answers
Piecing ORS skills together
12:35	Building your confidence: further ORS practice In small groups or pairs, you will continue to establish the use of ORS in practice, with guidance and feedback from your workshop leader
1:00	Lunch break
Introducing change talk
1:30	Understanding what evoking change looks like in conversations Recognising, responding to and strengthening change talk in change-based consultations
1:45	Questions and answers
Change talk and ambivalence
1:50	Appropriately identifying different forms of change talk and ambivalence Group exercise: recognising different forms of readiness to change through change-based language Feedback and questions following the group exercise
Responding to change talk
2:05	Prompting reflection and the use of evoking questions in your practice Evoking questions and reflections using Motivational Interviewing skills and strategies Small group activity: understanding and responding to change talk or ambivalence using reflections and evoking questions Feedback from small group activity: what works well and where can you improve?
Change talk exercise
2:35	Strengthening your approach to change talk by practice Introducing Bill Miller’s change talk exercise Structured exercise: strengthening change talk in practice
3:00	Screen break
Working with ambivalence
3:10	Integrating skills and strategies that can help with ambivalence Utilising specific skills and strategies to work with ambivalence Demonstration: what do these strategies look like? Exercise: paired work on recognising and responding to ambivalence
3:50	Questions, answers and feedback from paired exercise
What’s your plan?
3:55	Taking forward the Motivational Interviewing change plan Next steps: developing a change plan using Motivational Interviewing How to integrate Motivational Interviewing into your practice
4:05	Questions and answers
4:10	Closing thoughts and remarks
4:20	Close of workshop

Decades of experience

Gain valuable tools and insight to develop your motivational interviewing approach from Judith Carpenter, a Diabetes Specialist Dietitian and Motivational Interviewing Trainer.

Bringing over 25 years of experience in Motivational Interviewing (MI), alongside extensive clinical expertise in adult diabetes care and weight management within the NHS, this workshop is a fantastic opportunity to receive tailored training rooted in expertise and experience.

As a MINT Certified Trainer and member of the Motivational Interviewing Network of Trainers since 2000, she has delivered hundreds of MI training programmes nationally and internationally to healthcare, social care and other professionals. Her continued clinical use of MI, including in her current role leading a Young Adult diabetes service, means she brings both theoretical knowledge and practical, real-world experience.

Judith Carpenter

Job Title:

Diabetes Specialist Dietitian and Motivational Interviewer Trainer

Organisation

Biography

Judith is an HCPC registered dietitian. She has a wealth of clinical experience and expertise in many aspects of healthcare but especially both adult diabetes care and weight management in the UK. Judith currently works in the NHS within Specialist Diabetes Care where she leads a Young Adult diabetes service.

Judith became an MI trainer and a member of the Motivational Interviewing Network of Trainers (MINT) in 2000. With over 25 years of experience delivering MI training, Judith started her own consultancy in 2008 to focus on delivering motivational interviewing training and has delivered hundreds of trainings over the past decades to a variety of professionals working in healthcare, social care, and other professional groups both nationally and internationally. She has been an active member of MINT since joining the organisation and has held many roles.

Judith became involved in motivational interviewing (MI) to improve clinical care with her patients and continues to utilise MI in this way. She has extensive experience in MI training and helping people to learn MI through coaching and supervision and is a MINT Certified Trainer. Judith has extensively presented on Motivational Interviewing throughout her career, and is passionate about its role in supporting clinicians to do what they do better.

Pricing Structure

It's the SBK summer sale! Book before the end of August to get 1/3 off the full, NHS and Public Sector price.

Summer Sale: £199+VAT for one NHS or Public Sector place when booked before 31st August 2026 (applies to new, full price bookings only)
£249 +VAT for one NHS or Public Sector place when booked before the 18th November 2026
£799+VAT for each commercial place

This course is available for in-house training

Available as a bespoke course to teams of 25 people or more. Please do contact us if you would like this training delivered exclusively to your team, with the content developed to drill into the specific needs of your service. Please email Sarah Kemm or call 01732 897788 for further details.

Commercial companies are also invited to sponsor this day. Please email Vanessa Jarman for further details.

Reservations

You can reserve a no-obligation place whilst you apply for funding

How this online forum will work

Once you have booked your place, SBK Healthcare will correspond with you using the email address you provided at the time of booking. Within one week of the online training taking place, you will be sent final details of the course including a full agenda, programme timings and your Zoom joining instructions. This email will include a joining link that can be used to access the course.

If you have not received your email two days before your event, do check your junk folder then contact SBK Healthcare on 01732 897788.

Practice sessions are available. If you would like to attend a zoom practice session before the event takes place, please let us know by emailing bookings@sbk-healthcare.co.uk. You will have the opportunity to meet an SBK Healthcare staff member who will ensure you are able to access zoom, that your camera and microphone work and you are fully set-up for the day. This is optional but if you do wish to attend, please use the same device that you plan to use on the day.

On the day, when registration starts, you will be able to join the course by initially entering a waiting room when there may be a short wait. The forum will include screen breaks, as well as topic themed interactive sessions which will take place in the breakout rooms.

Click here to view the specially created 5-minute video that will walk you through how to get the most out of attending your SBK Healthcare interactive online forum.

Terms and conditions

Certification of attendance

A certificate for Continuing Professional Development will be given to every fully registered participant who completes the course, as a record of your continuing professional training and development.

Registration fees

You will be sent an instant payment option or invoice on registration. Your payment is required in advance. If your fee has not been received prior to the event, and you are not able to provide a PO or proof of payment, you will be asked to make a credit or debit card payment on the day.

Modify registration

To let us know if your details are not correct when you have already registered, please email the bookings team.

Cancellations and substitutions

A full refund of fees will be made only for cancellations received within the first 48 hours of the booking being made. Notice of cancellation must be received in writing by emailing the bookings team at SBK Healthcare. Should you need to cancel your registration after this date, the registration fee remains payable in its entirety although a substitution will be accepted and conference documentation will be provided. Substitution attendees for delegates unable to attend after registering are acceptable at any time.

Event changes

It may be necessary for reasons beyond the control of the conference organisers to alter the content, speakers or the timing of the programme. We will endeavour to keep you abreast of such changes but any unavoidable change to the format will not constitute a reason to refund the fee. Should the event be postponed, we will endeavour to reschedule the event. If, for reasons beyond the control of the conference organiser, the event is cancelled, a full refund will be made. We do not accept any liability for any incurred costs resulting from a postponement or cancellation.

Privacy notice

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Who should attend?

In July 2026, over 600 live attendees joined our “An Introduction to Motivational Interviewing: Creating Positive Patient Experiences” webinar, which brought together clinicians from all disciplines to explore how Motivational Interviewing can change everyday consultations into more collaborative conversations. Registrations came from:

Clinical Nurse Specialists
Psychological Therapists and Psychological Wellbeing Practitioners
Advanced Nurse Practitioners
Diabetes Specialist Nurses
Dietitians
Occupational Therapists
Physiotherapists
Consultants
Employment Advisors
Pharmacists
Speech and Language Therapists
Midwives
Podiatrists
Radiographers
Research Nurses

If you have a team that is 25 people or more, you can have a bespoke course delivered online to your team alone. Please contact Sarah Kemm or telephone 01732 897788.

Webinar Feedback

“I was amazed by the tips and advice the speakers gave, which I know will be very instrumental in the work I am doing (and also in my personal life). I really want to know more about Motivational Interviewing and how I can develop my skills further in this area”
Northamptonshire Healthcare NHS Foundation Trust

“I found it fascinating and I can’t wait to share it with the team, especially my younger, recently qualified colleagues”
Leicestershire NHS Partnership Trust

“This somewhat reinforced the good parts of my clinical practice – but even more it provided tips on some new ways to further develop my clinical skills. This will be very useful in my diabetes clinics!”
East Sussex Healthcare NHS Trust

“Useful tips and great to see it put into a scenario. Good enthusiasm – makes me want to learn more!”
Addenbrooke’s NHS Teaching Hospital

“A very practical, informative and engaging presentation”
Bradford Teaching Hospitals NHS Foundation Trust

“Very relatable and applicable in my day-to-day work”
University Hospital Southampton NHS Foundation Trust

Why sponsor?

Our role at SBK Healthcare is to bring industry together with healthcare professionals so that you can educate and inform your audience. These trail-blazing NHS delivery forums offer dedicated presentations, Q&A, networking and discussion time, each sponsor will be fully immersed into the event and able to effectively engage with your NHS audience.

Your event, managed by us

SBK Healthcare also provides in-house forums. Working closely with you as the client we can research, produce, market and deliver the conference or online forum that best suits the audience and meets your goals.

Introduction to Motivational Interviewing