On-demand

On-demand featuring presentation and speaker Q&A: this practical webinar will help you manage difficult situations and people, enabling you to work more effectively with your colleagues, whilst under unprecedented pressure.

Managing Conflict on the NHS Frontline
On-demand Free 1 hour

Recognize, consider and navigate conflict within your role

  • What is conflict and how to recognise it within your work environment
  • How to identify when you are involved in conflict and what feelings and behaviours you should look out for
  • Practical implementable tips for resolving conflict
  • Guidance and tools for initiating important courageous conversations

Support and guidance for you in your own time

Packed with examples that will help you understand and engage with conflict, plus benefit from:

  • One hour of presentation and speaker Q&A
  • Featuring an engaging video you can access in your own time
  • Free to all NHS and public sector professionals
  • Immediately accessible on the 'watch now' tab
1 hour video | Filmed on Tuesday 28th April 2020 | featuring:
Leader's introduction
Managing Conflict on the NHS Frontline
  • What is conflict and how to recognise it within your work environment
  • How to identify when you are involved in conflict and what feelings and behaviours you should look out for
  • Practical implementable tips for resolving conflict
  • Guidance and tools for initiating important courageous conversations
Cathe Gaskell, Managing Director, The Results Company
Questions and answers with Cathe Gaskell
Cathe will be answering the questions and comments that came into the chat box during the presentation, engaging with the thoughts and feelings of the NHS professionals who attended this webinar live.

FREE for all NHS professionals, click on video below to view:

First-hand speaker experience


Job Title:
Managing Director
Organisation
The Results Company
Biography

Managing Director Cathe Gaskell has worked within healthcare for nearly 30 years. She initially trained as a nurse within mental health and has worked either on or with Boards since 1999.

Cathe has been working as a consultant/ independent advisor across healthcare since 2009 and has worked with over 60 organisations.

Cathe specialises in change management by helping organisations with capacity or cultural issues in areas such as governance and compliance, complaints and patient experience and using creative solutions to engage staff to improve services to patients.

Equally comfortable working at ” board or ward levels ” Cathe specialises in leading quality assurance, inspection of services, production of action and business plans, and the delivery of high quality training workshops.

She has a strong interest in resolving Bullying and Harassment issues and working with teams to improve internal communications.

Supporting NHS professionals during Covid-19

SBK Healthcare has produced many useful webinars to help and support NHS healthcare professionals. These webinars can be viewed as videos free and on-demand, and include:

  • Building Psychological Resilience Skills for NHS Professionals
  • Psychological Resilience Skills II – Embedding your Techniques
  • Building Resilience for Redeployment during COVID 19
  • Compassionate Leadership Skills for NHS Frontline Staff
  • Engaging your Team to Stay Motivated during COVID 19
  • Handling and Responding to Difficult Conversations
  • How to Sleep Better during COVID-19 for NHS Frontline Staff
  • Managing Anxiety at Work for NHS Frontline Staff
  • Managing Burnout for Frontline NHS Staff during COVID-19
  • Recognising and Reducing Stress for NHS Frontline Staff

There are also upcoming webinars and online forums featured on the SBK Healthcare homepage.