Thu 20 Oct 2022
Video & Slides

Featuring presentation videos and accompanying slides: This interactive online forum, sponsored by Streets Heaver, focusses on how to grow and develop your private patient service in the aftermath of the pandemic. Be reassured by operational, financial and policy updates and log off with a clear, planned route back to full operation. Plus discover how other services are rebuilding, growing and kick-starting new business opportunities.

If you would like to attend a future event on this topic, please email our Customer Service Team or telephone 01732 897799. They will be happy to assist you

NHS Private Patient Service Roadmap
On-demand 3 hours £299+VAT
Streets Heaver

3 hours Continuing Professional Development: what you will learn

Benefit from national updates and case study presentations which will enable you to map your way to improving capacity and developing NHS private patient business. Book your place and refocus on:

  • National updates: your roadmap back to full capacity
  • Improving your market positions: assess network agreements, PMI aims and competition
  • Strategies to fill the gap in diagnostics whilst maintaining your private patient activity
  • Effectively negotiating contracts with private insurance companies to maximise profits
  • Structuring your service to maximise overseas markets
  • Developing your PPU operational strategy to increase service revenue
  • Rebuilding your service whilst reducing the NHS elective service backlog

Meet your education and training needs in your own time

Packed with examples of best practice, novel ideas and expert advice, plus benefit from:

  • 3 CPD hours of presentation and speaker Q&A
  • Featuring engaging video and accompanying slides
  • Available at £299 + VAT for NHS and public sector professionals
  • Download and view in your own time
  • CPD Certificate issued to you after viewing the video

5 presentations | 13 parts | 3 CPD hours | Filmed on Thursday 20th October 2022

Instructions, introductions and opening remarks
Philip Housden, Director and Principal Consultant, Housden Group
Healthcare as an export
The Export Collaborative: Working internationally to generate income
Bala Sridhar, Export Catalyst and NHS Specialist, Healthcare UK Department of International Trade
Questions and answers with Bala Sridhar
Update and insight from Streets Heaver
Stuart Hymers, Sales Manager, Streets Heaver
Questions and answers with Stuart Hymers
Sharing service experience
Exploring our journey since 2020: how was our service affected by the pandemic?
Beth Barron, Associate Director of Operations, Leeds teaching Hospitals NHS Foundation Trust
Questions and answers with Beth Barron
PMI insight on accessing the market
Panel presentation: Negotiating contracts with Private Insurance Companies
Mark Hesp, Senior Manager, Bupa UK, Adrian Nye, Procurement and Outsourcing Director, Aviva Health, Matthew Cox, Hospital Relationship, Manager AXA Health
Questions and answers with Mark Hesp, Adrian Nye and Matthew Cox
Case study: Operating and restarting our NHS private patient service
Rachel Loveless, Clinical Service Manager and Iuan Suckling, Clinical Service Support Manager, The Royal Orthopaedic Hospital NHS Foundation Trust
Questions and answers with Rachel Loveless and Iuan Suckling
Closing remarks
Close of conference
Streets Heaver

Your speaker line-up:

Job Title:
Export Catalyst and NHS Specialist
Healthcare UK Department of International Trade

Job Title:
Senior Manager
Bupa UK

Job Title:
Procurement and Outsourcing Director
Aviva Health

Job Title:
Associate director of Operations
Leeds teaching Hospitals NHS Foundation Trust

Job Title:
Clinical Service Manager
The Royal Orthopaedic Hospital NHS Foundation Trust

Job Title:
Hospital Relationship Manager
AXA Health

Job Title:
Director and Principal Consultant
Housden Group

Philip has a wide and deep range of experience and skills relating to the NHS, public and private healthcare organisations. His expertise includes health economies, commercial options, clinical solutions, and strategic solutions that complement the NHS/private patient dynamic. He has a consistent successful track record of delivering improved business performance and service change.

He is founder of Housden Group the specialist consultancy practice supporting healthcare businesses, clinicians and organisations across both private and public sectors, Non-Executive Director of Check4Cancer Ltd and a founder investor Director developing a range of healthcare start-up opportunities including Just Ears Clinics.

Philip is the PPU Correspondent for Independent Practitioner Today and curating ‘PPU Watch’ news and writes regular columns. He was Inaugural Consultant Editor of the British Journal of Health Care Management and past Chair of the Henley Alumni ‘Healthcare Special Interest’ Group.

Job Title:
Sales Manager
Streets Heaver

Job Title:
Clinical Service Support Manager
The Royal Orthopaedic Hospital NHS Foundation Trust

Pricing structure

  • £299 + VAT
  • Click on 'Book Place' and complete your details

Purchase Fees

You will receive an instant payment option or invoice on completing the booking form. Once your payment has been made, you will be given the access details to view the presentations on-demand.

Certification of Attendance

A certificate for Continuing Professional Development will be given to every fully registered participant who completes the course, as a record of your continuing professional training and development.

Privacy Notice

To view the details on how your data is being collected and used, please view our Privacy policy.

Past attendee feedback

Held as an interactive online forum and now available to you as a series of video presentations, here is some feedback on the excellent content from the professionals who attended:

'Very informative, lots to take back to our PP business and share with the rest of the team'

NHS Private Patient Service Roadmap, October 2022

'Great to have a discussion with other people in this area and share the good and bad'

NHS Private Patient Service Roadmap, October 2022

'The forum was well organised with relevant speakers and content'

NHS Private Patient Service Roadmap, October 2022

'Great introduction to the world of PPU and PP insurance'

NHS Private Patient Service Roadmap, October 2022

'Well organised and informative'

NHS Private Patient Service Roadmap, October 2022

'Great networking opportunity, interesting to note that everyone is in the same boat, struggling with the same difficulties. Very interesting presentation from Royal Orthopaedic Hospital'

NHS Private Patient Service Roadmap, October 2022

'Really informative'

NHS Private Patient Service Roadmap, October 2022

'Good event and helpful to have online to avoid travelling'

NHS Private Patient Service Roadmap, October 2022

'Your hosting was faultless and technical assistance was superb'

NHS Private Patient Service Roadmap, October 2022

'Thank you very much for a well organised event'

NHS Private Patient Service Roadmap, October 2022

'Really good session thank you. It was good to have reassurance we are not alone'

NHS Private Patient Service Roadmap, October 2022

View further comments on SBK Healthcare events on Trust Pilot.

Who came?

If you purchase and view the presentation video and accompanying sides, you will be in good company! The following is an insight into the job titles and organisations who came to NHS Private Patient Service Roadmap when it was held on Thursday 20th October 2022:

Job titles:

  • Associate General Manager
  • Associate Director - Operations
  • Business Manager
  • Commercial Finance Manager
  • Commercial IM&T Service Manager
  • Deputy Private Healthcare Manager
  • Finance Manager
  • Head of Private Patient Centre Services
  • Hospital Account Manager
  • Imaging Services Manager
  • Private & International Patient Manager
  • Private & Overseas Patient Manager
  • Private Healthcare Business Manager
  • Private Patient Centre Manager
  • Private Patient Credit Control Officer
  • Private Patient Site Manager
  • Private Patients Finance Manager
  • Private Patients Manager
  • Senior Commercial Business Manager


                                    • AXA Health
                                    • Barts Health London Private Care
                                    • Barts Health NHS Trust
                                    • Derby Private Health
                                    • Epsom & St Helier University Hospital NHS Trust
                                    • Frimley NHS Foundation Trust
                                    • Great Western Hospitals NHS Foundation Trust
                                    • Guy's & St Thomas' NHS Foundation Trust
                                    • King's College Hospital NHS Foundation Trust
                                    • Newcastle upon Tyne Hospitals NHS Foundation Trust
                                    • Portsmouth Hospitals NHS Trust
                                    • Royal Brompton & Harefield NHS Foundation Trust
                                    • Royal Devon and Exeter NHS Foundation Trust
                                    • Somerset NHS Foundation Trust & Yeovil Hospital NHS Foundation Trust
                                    • SWLEOC
                                    • Yeovil Hospital NHS Foundation Trust & Somerset NHS Foundation Trust