NHS Course | Outreach Supported by Effective NICU Discharge Planning

Neonatal

Wed 4 Mar 2026 09:00-15:45

Online Course, 4 CPD Hours

Take one day to focus on how to deliver the best care for patients and families in the NICU

Join Aisling Phillips, Neonatal Outreach Manager at Guy's and St Thomas' NHS Foundation Trust, for this interactive, online workshop. Network with your NHS peers and share best practice to deepen your understanding of neonatal discharge and outreach care, whilst boosting your confidence.

You will leave this workshop with the practical skills to enhance your clinical practice, effectively manage and plan for complex neonatal cases and provide the highest level of support to both neonates and families throughout their journey, especially during their discharge home.

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Outreach Supported by Effective NICU Discharge Planning

Online 4 CPD hours Early bird: £299+VAT

Improve your practice

Enhance your knowledge with expert-led, structured NHS learning

Equip your team with actionable insights and skills to streamline discharge, keep neonates safe and support families:

Identify the key drivers for a safe and efficient neonatal discharge
Build parental confidence and reduce readmission through hands on education and practical guidance
Improve discharge efficiency to support safe flow and NICU bed capacity
Connect with peers, share experiences and exchange practical insights which will strengthen your multidisciplinary approach to support complex care planning
Manage complex cases, including gastrointestinal issues and jaundice requiring phototherapy

Convenient remote learning

This course is available for in-house training

9:00	Registration, technical support and networking opportunity
9:30	Introduction, instructions and course leader’s opening remarks Aisling Phillips, Neonatal Outreach Manager, Neonatology, Guy's and St Thomas' NHS Foundation Trust, Evelina London Children's Healthcare
Optimising discharge planning from the neonatal unit
9:40	Key drivers for a safe and efficient neonatal discharge Preventing delays through early identification of discharge needs and potential barriers Improving communication between teams to strengthen MDT coordination Preparing and supporting parents to feel ready to care for their child prior to discharge
10:20	Questions and answers with your course leader
10:30	Interactive discussion: Preparing neonates and families for discharge What signs do you look for that indicate a baby is nearly ready for discharge? How do you ensure information is shared effectively between the neonatal unit, outreach team and community services? What challenges do parents often face and how do you support them in overcoming these before discharge?
10:50	Feedback from interactive discussion: Preparing neonates and families for discharge
11:00	Screen break
Functioning as a strong neonatal outreach team
11:10	Improving neonatal outcomes after discharge: reducing readmission rates How to quickly identify concerns or deterioration in the neonates Delivering multispecialty follow-up care by coordinating with community services Working with your multidisciplinary team to support complex discharge planning Building parental confidence and support mechanisms to reduce readmissions
11:50	Questions and answers with your course leader
12:00	Interactive discussion: Effective neonatal outreach strategies from hospital to home For babies with complex needs, what elements of coordinated care planning do you find most effective in reducing risk once they go home? What approaches do you use to build confidence in the parents? How do you identify early signs of deterioration at home and what steps do you take to escalate concerns?
12:20	Feedback from interactive discussion: Effective neonatal outreach strategies from hospital to home
12:30	Lunch break
Supporting complex neonatal care prior to discharge
1:10	Supporting neonates in hospital with complex needs Managing gastrointestinal issues: supporting safe feeding and growth Providing phototherapy for jaundice: preventing bilirubin-related complications Preparing for virtual or local follow-up: ensuring safe transition home
1:50	Questions and answers with your course leader
2:00	Interactive discussion: Balancing hospital care and a safe transition home Which signs or conditions determine whether a baby requires continued hospital care? How do you decide when a complex neonate is ready to transition to virtual or local follow-up? How do you balance the importance of hospital observation with the goal of a timely discharge?
2:20	Feedback from interactive discussion: Balancing hospital care and a safe transition home
2:30	Screen break
Next steps in neonatal outreach and discharge care
2:40	Advancing neonatal discharge and outreach care Developing complex and high-risk case pathways Enhancing parental training: expanding hands-on education for home care skills Learning from readmissions to drive quality improvement initiatives
3:10	Questions and answers with your course leader
3:20	Interactive discussion: Consolidate your learning and build an action plan What lessons and skills will you take away from the course? Which aspects of discharge planning or neonatal outreach approach would you consider changing or improving? How will you support your team and families to ensure safe and confident transitions from hospital to home?
3:35	Feedback from interactive discussion: Consolidate your learning and build an action plan
3:45	Close of day

Expert workshop leader

Aisling Phillips

Job Title:

Neonatal Outreach Manager, Neonatology

Organisation

Guy's and St Thomas' NHS Foundation Trust, Evelina London Children's Healthcare

Biography

Aisling Phillips is the lead nurse for the Neonatal Outreach Team at Guy’s & St Thomas’ Hospital (Evelina London Children’s Hospital). She trained as a paediatric and general nurse in Ireland before starting her job as a neonatal nurse at Guy’s hospital in 1995.

Aisling has undertaken many courses throughout her career as a neonatal nurse including ENNP and the examination of the newborn.

Aisling has a number of roles within the neonatal unit and is currently both the neonatal outreach and discharge manager. She has a particular interest in early discharge and long-term ventilation in the home environment. She works side by side with the neonatal team to provide a seamless transition from hospital to home.

Pricing Structure

Early bird - £299+VAT for one NHS or Public Sector place when booked before 30th January (applies to new, full price bookings only)
£399+VAT for one NHS or Public Sector place after 30th January
Commercial companies are also invited to sponsor this day. Please email Sarah Kemm for further details.

You or a colleague can claim the group NHS discount, for booking four places across this and any other subsequent event, providing the same pricing structure applies. Click here to view the full list of up coming events.

For group bookings of five or more people, please email Nichola Cadwallader or call Nichola on 01732 897788.

This course is available for in-house training

Available as a bespoke course to teams of 25 people or more. Please do contact us if you would like this training delivered exclusively to your team, with the content developed to drill into the specific needs of your service. Please email Sarah Kemm or call 01732 897788 for further details.

Reservations

You can reserve a no-obligation place whilst you apply for funding

How this online forum will work

Once you have booked your place, SBK Healthcare will correspond with you using the email address you provided at the time of booking. Within one week of the online training taking place, you will be sent final details of the course including a full agenda, programme timings and your Zoom joining instructions. This email will include a joining link that can be used to access the course.

If you have not received your email two days before your event, do check your junk folder then contact SBK Healthcare on 01732 897788.

Practice sessions are available. If you would like to attend a zoom practice session before the event takes place, please let us know by emailing bookings@sbk-healthcare.co.uk. You will have the opportunity to meet an SBK Healthcare staff member who will ensure you are able to access zoom, that your camera and microphone work and you are fully set-up for the day. This is optional but if you do wish to attend, please use the same device that you plan to use on the day.

On the day, when registration starts, you will be able to join the course by initially entering a waiting room when there may be a short wait. The forum will include screen breaks, as well as topic themed interactive sessions which will take place in the breakout rooms.

Click here to view the specially created 5-minute video that will walk you through how to get the most out of attending your SBK Healthcare interactive online forum.

Terms and conditions

Certification of attendance

A certificate for Continuing Professional Development will be given to every fully registered participant who completes the course, as a record of your continuing professional training and development.

Registration fees

You will be sent an instant payment option or invoice on registration. Your payment is required in advance. If your fee has not been received prior to the event, and you are not able to provide a PO or proof of payment, you will be asked to make a credit or debit card payment on the day.

Modify registration

To let us know if your details are not correct when you have already registered, please email the bookings team.

Cancellations and substitutions

A full refund of fees will be made only for cancellations received within the first 48 hours of the booking being made. Notice of cancellation must be received in writing by emailing the bookings team at SBK Healthcare. Should you need to cancel your registration after this date, the registration fee remains payable in its entirety although a substitution will be accepted and conference documentation will be provided. Substitution attendees for delegates unable to attend after registering are acceptable at any time.

Event changes

It may be necessary for reasons beyond the control of the conference organisers to alter the content, speakers or the timing of the programme. We will endeavour to keep you abreast of such changes but any unavoidable change to the format will not constitute a reason to refund the fee. Should the event be postponed, we will endeavour to reschedule the event. If, for reasons beyond the control of the conference organiser, the event is cancelled, a full refund will be made. We do not accept any liability for any incurred costs resulting from a postponement or cancellation.

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Expected attendees

This online training course is ideal for all healthcare professionals working within neonatal, discharge and outreach teams to build on your knowledge and skills to support early discharge of babies and improve safe NICU flow and capacity.

This course is suitable for (including but not limited to):

Neonatal Service Managers and Team Leads
Neonatal Transitional Care Service, Managers and Team Leads
Neonatal Outreach Service, Managers and Team Leads
Neonatal Discharge Coordinators / Discharge Leads
Neonatal Nurses, Sisters and Midwives
Consultant Neonatologists
Consultant Paediatricians
Community Nurses

If you have a team that is 25 people or more, you can have a bespoke course delivered online to your team alone. Please contact Sarah Kemm or telephone 01732 897788.

Past attendee feedback

“Thought provoking as to how we can start our own outreach service. Helpful tips”
Sandwell and West Birmingham NHS Trust, Delivering Neonatal IV Antibiotics at Home, January 2025

“Really fab and motivating too”
South Eastern Health and Social Care Trust, Delivering Neonatal IV Antibiotics at Home, January 2025

“Had a fantastic time and it has given me the direction to go to try set up the service”
Chelsea and Westminster Hospital NHS Foundation Trust, Delivering Neonatal IV Antibiotics at Home, September 2025

“Very good session. Liked the interactive session”
University Hospital of Leicester NHS Trust, Delivering Neonatal IV Antibiotics at Home, September 2025

“I very much enjoyed the day. We were able to cover the topic fully. The discussion flowed well which led to a more dynamic, interactive session which is more enjoyable than listening to a speaker talk through slides”
NHS Greater Glasgow and Clyde, Incorporating Neonatal Organ Donation into your Service, May 2023

“I felt the forum was well organised and a good range of relevant subject matter was covered”
University Hospitals Sussex NHS Foundation Trust, Enhancing your Neonatal Palliative Care, February 2023

“Very well organised and kept to time. I am a neonatal nurse (band 6) in the outreach service but have an interest in palliative care and found all the content brilliant”
Cambridge University Hospitals NHS Foundation Trust, Enhancing your Neonatal Palliative Care, February 2023

Why sponsor?

Our role at SBK Healthcare is to bring industry together with healthcare professionals so that you can educate and inform your audience. These trail-blazing NHS delivery forums offer dedicated presentations, Q&A, networking and discussion time, each sponsor will be fully immersed into the event and able to effectively engage with your NHS audience.

Interested in having your own event, managed by us?

SBK Healthcare also provides in-house forums. Working closely with you as the client we can research, produce, market and deliver the conference or online forum that best suits the audience and meets your goals.

Outreach Supported by Effective NICU Discharge Planning