Wed 19 Jun 2024 09:00-15:20
Online Course

Come together with multi-disciplinary teams invested in enhancing their paediatric complex needs pathways in this dynamic study day, exploring strategies and models for improved communication and interdisciplinary relationships. Tackle shared communication barriers and discover practical approaches to cross-departmental collaboration and how to nurture effective dialogue between multi-agency services. Finish the day confident and equipped with tangible tools to amplify your MDT communication.

You can view the full list of upcoming paediatric events by clicking here.

Paediatric Complex Needs: MDT Communication Models and Strategies
Online 5 hours From £249+VAT

5 hours Continuing Professional Development: what you will learn

With an enhanced emphasis on networking, interactive discussion and actionable steps, this online course will give your paediatric MDT access to:

  • Practical approaches to team collaboration and case load knowledge sharing
  • Guidance on building a complex needs pathway development plan
  • Strategies on overcoming communication barriers during the delivery of complex needs care packages
  • Useful steps for sustainable delivery of intercommunication during transition from paediatric to adult services
  • Recommendations for strengthening the relationships within your complex needs pathway
  • Implementable plans for the future to enhance your MDT collaboration

Developed with convenience in mind: join this online NHS event from the comfort of your own home

Packed with examples of best practice, interactive discussions and ‘how to’ advice, this course will provide you with all the elements to engage with the day:

  • Meet each other – network and find out what’s going on outside your trust in breakout rooms
  • Listen and watch presentations and speakers’ Q&A – discover tangible solutions to your frustrations and challenges in the main meeting room
  • Take part in collaborative interactive sessions – enabled by moderators in the breakout rooms
  • Feedback and engage – using the chat box and moderators sharing content in the main meeting room

Gain the confidence to take the next step - return to your team inspired and motivated to kick-start change.

Registration, technical support and networking opportunity
Introduction, instructions and chair’s opening remarks
Joanna Grant, Health and Social Care Consultant, Solutions in Healthcare
Practical MDT collaboration approaches
Streamlining your complex needs pathways: active communication and participation across your MDT
  • Successfully structure your MDT meetings and case load knowledge sharing to promote buy-in across the pathway
  • How to create in-depth handovers to involve community nurses and reduce confusion in the delivery of care
  • Ensuring effective and collaborative cross-departmental referrals to establish continuity of treatment
Mary Salama, Consultant Paediatrician and Rachel Shanahan, Medical Lead for Children with Medical Complexities Team, Birmingham Women’s and Children’s NHS Foundation Trust
Questions and answers with your speakers
Interactive discussion: Benchmark your MDT: building a complex needs pathway development plan
  • What is the current structure of your MDT? Who is involved and how do you work together?
  • What have been your main challenges working within an MDT? How are you working to overcome them?
Feedback from interactive discussion: Benchmark your MDT: building a complex needs pathway development plan
Screen break
Streamlining complex needs care packages
How Lewisham and Greenwich NHS Trust overcame communication barriers during the delivery of complex needs care packages
  • Maintaining relationships with social care, education and local authority throughout the criteria deliberation for complex care package eligibility
  • Examining the changes in criteria for care packages across borders/trusts and communicating effectively with MDTs in other constituencies
  • Managing difficult conversations: supporting families and mitigating confusion in the delivery of care packages
Cara Coleman, Continuing Care Clinical Nurse Specialist, Community Children's Nursing Team, Lewisham and Greenwich NHS Trust
Questions and answers with your speakers
Interactive discussion: How to maximise your MDT communication skills to improve outcomes for children with complex needs
  • Share an experience where you were challenged with communication: what steps did you, or would you take to overcome this?
  • What strategies and systems do you have in place to reduce miscommunication?
  • How are you working to improve your MDT collaboration and conversations?
Feedback from interactive discussion: How to maximise your MDT communication skills to improve outcomes of children with complex needs
Lunch break
Collaborating with adult services to improve transition
Adapting to team and service dynamic changes during transition to adult services
  • Creating a sustainable delivery of intercommunication between paediatric and adult services
  • How to manage complex comorbidity transition communication challenges across an MDT
  • Supporting families: preparing patients and families for changes in service structure through consistent dialogue
Clare Tubridy, Practice Educator and Children’s Community Nurse, Croydon Health Services NHS Trust
Questions and answers with your speakers
Interactive discussion: Best practice approaches to partnership working for transition of complex needs in CYP
  • Describe your current MDT approach to transition for CYP with complex needs
  • What communication barriers have you experienced regarding maintaining a cohesive transition of care?
  • What steps are you adopting to improve your communication with adult services?
Feedback from interactive discussion: Best practice approaches to partnership working for transition of complex needs in CYP
Screen break
Broadening cooperation across the pathway
Strengthening relationships and interactions within your complex needs pathway
  • Managing the room: involving the ‘right’ people early and consistently throughout the complex needs journey
  • Establishing and maintaining effective dialogue between hospital and community colleagues
  • Identifying and overcoming concerns around communication channels between multi-agency services
Dr Jelena Stojanovic, Consultant in Paediatric Nephrology, Great Ormond Street Hospital for Children NHS Foundation Trust
Questions and answers with your speaker
Interactive discussion: Building your action plan: consolidating learning and strategies to enhance your MDT collaboration
  • Describe a resource you would recommend to your colleagues that has helped you work in a cohesive and unified MDT
  • What are your main take aways from the day? How will they help you to improve your pathways?
  • Share your next approaches for elevating your communication within your team, with your commissioners and other services
Feedback from interactive discussion: Building your action plan: consolidating learning and strategies to enhance your MDT collaboration
Chair’s closing remarks and close of day

Your confirmed speakers:

Job Title:
Health and Social Care Consultant
Solutions in Healthcare

Joanna has a wide-ranging background in both the NHS and the Independent sector. She has worked in schools, community nursing and Continuing Care. Joanna was a Chief Nurse in a large corporation providing homecare across the UK and now works as a consultant advisor to those working with children, young people and adults in the places they live and work, including hospices, residential homes/schools/colleges, assisted living, secure settings and family houses. Joanna is passionate about supporting people to achieve their chosen goals whilst remaining in their preferred environment; supports nurse-led care, especially for those with complex needs and is an advocate for those people who need care at home and for the nurses and carers that provide this.

Job Title:
Consultant Paediatrician
Birmingham Women’s and Children’s NHS Foundation Trust

Mary Salama works as a consultant paediatrician at Birmingham Women's and Children's Hospital. She has a leadership role in human factors and improving care for children with medical complexity. 

She is a quality improvement enthusiast and has been a member of the Q community since 2017. Projects have included improvements in systems surrounding children with medical complexity, communication with young people in the co-produced #teentalk initiative and the incorporation of parental escalation in paediatric early warning scores. She is a clinical entrepreneur, an executive member of the Colab partnership and an advisor for the Wellchild Charity.

Job Title:
Medical Lead for Children with Medical Complexities Team
Birmingham Women’s and Children’s NHS Foundation Trust

Rachel is currently working as Medical Lead for Children with Medical Complexities Team based at Birmingham Childrens Hospital. She has worked within the acute sector for the past 20 years within Birmingham. Rachel has worked within a variety of different roles working with children with medical complexities, working as a CNS for EB and a Discharge Liaison for Children with Complex Needs. Rachel was also part of the founding team of The Hospital @ Home service within Birmingham Childrens Hospital. 

Rachel’s current role is her biggest achievement as she has been part of developing an innovative and unique service from the beginning. Rachel is passionate about trying to make a difference, by navigating barriers, working with families and trying to ensure that they get the right service at the right time. Rachel finds this role immensely rewarding and she is so proud to be part of a team of likeminded, determined, passionate professionals.

Job Title:
Continuing Care Clinical Nurse Specialist, Community Children's Nursing Team
Lewisham and Greenwich NHS Trust

Job Title:
Consultant in Paediatric Nephrology
Great Ormond Street Hospital for Children NHS Foundation Trust

Dr Jelena Stojanovic is a Consultant Paediatric Nephrologist at Great Ormond Street Hospital for Children. She also holds an honorary consultant position at King’s College Hospital and serves as a Senior Lecturer at University College London. Her expertise lies in renal transplantation and reno-vascular hypertension12.

Dr Stojanovic’s journey includes:

  • General paediatric training in Newcastle upon Tyne.
  • Subspecialty nephrology training at Great Ormond Street Hospital and Evelina London Children’s Hospital.
  • Two years as a consultant paediatric nephrologist at Evelina London before joining the transplant team at Great Ormond Street Hospital34.

Her dedication to paediatric nephrology and her contributions to patient care make her an invaluable asset to the medical community.

Job Title:
Practice Educator and Children’s Community Nurse
Croydon Health Services NHS Trust

With over 16 years nursing experience and over 12 years dedicated to community children's nursing, Clare's expertise encompasses a spectrum of Community children’s nursing responsibilities, ranging from proficient management to strategic initiatives in her senior capacity. Clare's experience and knowledge extends to complex discharge planning, continuing healthcare, safeguarding, intricate medical care, long-term ventilation, enteral feeding, advanced central venous access device care and mitigating acute illnesses to prevent hospital admissions and attendance.

Transitioning into the role of a practice educator within the community, her commitment to education and quality is at the forefront of her practice, with a large focus towards clinical governance and the delivery of gold standards of care. Clare is passionate about teaching, emphasising individual strengths in the clinical environment, especially when facilitating group learning experiences.

As a clinical educator, Clare is proud to be supporting a London university as a visiting lecturer. Delivering teaching to child branch nursing students, with a focus on complex community care

A pivotal aspect of her current focus is well-being, prompting her pursuit of becoming a professional nurse advocate. This aims to provide universal support and nurture to my colleagues in their professional journeys, offering restorative supervision and developmental support through coaching. The PNA Role heavily focuses on quality improvement and resilience of staff which is paramount to Clare as a clinical manager and educator.

Last year she was fortunate enough to be invited to present at the International ANTT conference, focusing on paediatric intravenous practices and the challenges with ANTT, further enhancing her commitment to advancing the field and ensuring the highest standards of care for paediatric patients.

Pricing structure

  • £399+VAT (Consultants, Junior Doctors, Academic Doctors and GPs)
  • £249+VAT (Nurses and Allied Health Professionals)
  • Group discount - 4 places for the price of 3 (lowest priced place free)

You or a colleague can claim the group NHS discount, for booking four places across this and any other subsequent event, providing the same pricing structure applies. Click here to view the full list of up coming events.

For group bookings of five or more people, please contact our delegate support team for further details:

01732 897788

Commercial companies are also invited to sponsor this day, please email Sarah Kemm for further details.

If your funding has not yet been secured or you would like to hold your place with no obligation, you can reserve your place with us. Please email the reservations team at SBK Healthcare with your details:

  • Booking contact: name, job title, department, email and telephone number
  • Event(s) to reserve for: title and date
  • Delegate details (for each delegate): name, job title, department, email and telephone number
  • Organisation details: name and address

Alternatively you can make a confirmed booking by emailing the above information to the bookings team 

Once you have booked your place, SBK Healthcare will correspond with you using the email address you provided at the time of booking. Within one week of the online conference taking place, you will be sent final details of the course including a full agenda, programme timings and your Zoom joining instructions. This email will include a joining link that can be used to access the conference.

If you have not received your email two days before your event, do check your junk folder then contact SBK Healthcare on 01732 897788.

Practice sessions are available and you will be sent an invitation to join one of our delegate practice sessions. These are optional but great if you are unsure of whether your camera and microphone will work on Zoom. We hold several one hour practice sessions across the week when a member of SBK Healthcare staff will be waiting in Zoom to assist you. Please do pop in, say hello and make sure you are all set for the day.

On the day, when registration starts, you will be able to join the conference by initially entering a waiting room when there may be a short wait. When you are automatically brought back into the conference room for the start of the conference, you will be asked to turn off your camera and microphone so that the chair can start the forum. During each presentation you will be able to ask questions in the chat box function. The forum will include screen breaks, as well as topic themed interactive sessions which will take place in the breakout rooms.

Click here to view the specially created 5-minute video that will walk you through how to get the most out of attending your SBK Healthcare interactive online forum.

Certification of attendance

A certificate for Continuing Professional Development will be given to every fully registered participant who completes the course, as a record of your continuing professional training and development.

Registration fees

You will be sent an instant payment option or invoice on registration. Your payment is required in advance. If your fee has not been received prior to the event, and you are not able to provide a PO or proof of payment, you will be asked to make a credit or debit card payment on the day.

Modify registration

To let us know if your details are not correct when you have already registered, please email the bookings team.

Cancellations and substitutions

A full refund of fees will be made only for cancellations received within the first 48 hours of the booking being made. Notice of cancellation must be received in writing by emailing the bookings team at SBK Healthcare. Should you need to cancel your registration after this date, the registration fee remains payable in its entirety although a substitution will be accepted and conference documentation will be provided. Substitution attendees for delegates unable to attend after registering are acceptable at any time.

Event changes

It may be necessary for reasons beyond the control of the conference organisers to alter the content, speakers or the timing of the programme. We will endeavour to keep you abreast of such changes but any unavoidable change to the format will not constitute a reason to refund the fee. Should the event be postponed, we will endeavour to reschedule the event. If, for reasons beyond the control of the conference organiser, the event is cancelled, a full refund will be made. We do not accept any liability for any incurred costs resulting from a postponement or cancellation.

Privacy notice

To view the details on how your data is being collected and used, please view our Privacy policy

Expected attendees

Designed for paediatric multi-disciplinary teams to improve collaboration and communication whilst delivering complex needs care. Potential attendees for this event could include but are not limited to:

  • Children’s Community and Liaison Nurses
  • Paediatric and Neonatal Nurses
  • Paediatric Consultants
  • Children’s Continuing Care Nurse Assessors and Team Leads
  • Clinical Leads and Managers for Children with Complex Needs
  • Transition Nurses and Team Leads
  • Social Workers
  • Complex Needs School Nurses and Team Leads

Past attendee feedback

Join this essential study day and walk away having benchmarked and discovered tangible actions for elevating your communication skills. Our focused study days have received excellent feedback, check out what a few of our past attendees have said:

“I really enjoyed the day. I thought the discussions were interesting and I found it reassuring that my service is on par with others”

The Shakespeare Hospice, Progressing your Multi-Agency Children’s Complex Needs Pathways, May 2022

“Really current, informative and excellent speakers, thank you very much!”

Leeds Children’s Hospital, Progressing your Multi-Agency Children’s Complex Needs Pathways, May 2022

“Really found this training very interesting and helpful. A lot of great networking opportunities and the case studies were really useful, encouraging interaction”

North Yorkshire Disabled Children's Service, Advancing Children’s Continuing Care, September 2023

“Really useful insight and chance to network and consider different scenarios”

Cheshire and Wirral Partnership NHS Foundation Trust, Advancing Children’s Continuing Care, September 2023

“It was very good for networking and hearing what is happening in different areas, content was good. It was good to talk about how everyone else completes there DSTs and the gaps in the assessment”

Surrey Heartlands ICB, Children’s Continuing Care, November 2022

“All of the presentations from the speakers were excellent and gave a brilliant insight into what other trusts and organisations are doing to achieve effective multi-agency approaches to healthcare”

Portsmouth NHS Foundation Trust, Multi-Agency Approach to Complex Needs for CYP, Jan 2021

View further comments on SBK Healthcare events on Trust Pilot.

Why sponsor?

Our role at SBK Healthcare is to bring industry together with healthcare professionals so that you can educate and inform your audience. These events offering dedicated presentations, Q&A, networking and discussion time, each sponsor will be fully immersed into the event and able to effectively engage with your NHS audience.

Interested in having your own event, managed by us?

SBK Healthcare also provides in-house forums. Working closely with you as the client we can research, produce, market and deliver the conference or online forum that best suits the audience and meets your goals.

Reach out today

If you would like more information on our sponsorship options an in-house forum or if you wish to discuss your needs and what solutions may be appropriate for your business, please contact: 

Sarah Kemm 

Contact: 01732 897788