Online Course | Building a Successful NHS Business Case

Diabetes Oncology Professional development

Thu 5 Nov 2026 09:00-15:30

Online Course, 5 CPD Hours

Practical strategies to develop, present and implement successful NHS business cases

Specially designed for NHS clinicians, managers, programme and transformation leads, this interactive online workshop will provide practical guidance on developing business cases that support service improvement, redesign and investment decisions across healthcare organisations.

Featuring NHS case study examples, the day will explore how to build a compelling case for change, use evidence and stakeholder engagement effectively, navigate approval processes and translate approved proposals into measurable service improvements.

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Online 5 CPD hours From £299+VAT

Develop your service knowledge

Practical approaches to developing business cases that secure approval and deliver change

This interactive online workshop has been developed to help you progress the business case you are planning or currently working on. Key learning outcomes include:

Understanding the national, regional and local drivers that influence service development and investment decisions
Building a robust evidence base using data, intelligence and patient need to support a compelling case for change
Identifying, engaging and influencing stakeholders to strengthen support for your proposal
Learning from NHS business case examples and exploring what makes proposals more likely to secure approval
Developing clinically effective, operationally deliverable and financially sustainable service models
Planning for successful implementation, evaluation and continuous improvement

Live online learning

Interactive discussions and practical case study learning

This educational online workshop will combine presentations, facilitated discussion and case study learning that explore the challenges of business case development and identify practical improvements you can make within your own organisation. On the day, you will have the opportunity to:

Join online with NHS colleagues involved in service development, transformation and improvement from across the UK
Take part in interactive discussions exploring business case development, stakeholder engagement and approval processes
Ask questions and gain practical insight from your expert leaders
Explore NHS business case examples and learn from successful service improvement projects
Reflect on challenges within your own organisation and identify realistic actions you can implement immediately

In-house training

9:00	Join, tech support and opportunity to network in breakout rooms
9:30	Instructions, introductions and opening remarks Louise Brent, Head of Portfolio Management Office, NHS North East London Integrated Care Board
Stage One: Enabling strategic planning
How to identify the evidence needed to support your proposal and engage the right stakeholders from the outset.
9:40	Building the foundations of your business case Understanding the national, regional and local drivers for service change Building a robust evidence base using data to demonstrate need and opportunity Identifying, engaging and influencing stakeholders across the healthcare system Applying practical tools and techniques to develop sustainable and strategically aligned proposals
10:20	Questions and answers with your course leaders
10:30	Interactive case studies: Learning from successful business cases Share common challenges and the practical solutions to overcome barriers What is the business case rationale and what gaps can you identify? What lessons can be learned from successful projects? What steps can be taken to strengthen the proposal?
11:00	Screen break
Stage Two: Developing your business case
Explore the practical elements of service design and business case development.
11:10	Building a service development pathway Defining project aims, objectives and measurable outcomes Mapping future service pathways and redesigning care models Understanding governance, quality, safety and equality considerations Developing sustainable workforce, operational and financial plans
11:50	Questions and answers with your course leaders
12:00	Interactive discussion: writing a business case that secures approval What information do decision-makers need to see before approving a proposal? How can you use data, evidence and patient need to strengthen your case for change? What are the most common weaknesses that prevent business cases progressing? What distinguishes a good business case from one that successfully secures approval?
12:30	Lunch break
1:00	Interactive discussion: building stakeholder support for change How do you identify and engage the stakeholders who can influence your proposal? How can you involve patients, carers and clinicians meaningfully in service redesign? How do you manage differing priorities, competing interests and resistance to change? What approaches can help build support for implementation and long-term success?
Stage Three: Mobilising your business case
How to implement your proposal successfully, demonstrate impact and sustain improvement over time.
1:30	Mobilising your business case: from approval to implementation Establishing governance structures and decision-making processes Creating standard operating procedures and operational frameworks Managing risk, change and professional conflict during implementation
2:10	Questions and answers with your course leaders
2:20	Evaluating success: embedding sustainability and continuous improvement Monitoring outcomes, benefits and service performance Establishing meaningful KPIs and reporting arrangements Conducting post-implementation reviews and capturing lessons learned Using evaluation findings to improve and sustain services over time
3:00	Questions and answers with your course leaders
Next steps: Developing your action plan
Consolidate your learning from the day and develop a practical roadmap for progressing your business case.
3:10	Developing your next steps: turning learning into action What are the three most important actions you need to take following today's workshop? Which stakeholders do you need to engage, and how will you secure their support? What evidence, data or information do you still need to strengthen your proposal? What milestones and success measures will help you track progress and maintain momentum?
3:30	Close of workshop

Your expert workshop leader

Louise Brent has extensive experience developing and implementing business cases across NHS provider, commissioning and integrated care organisations. Having led service redesign, transformation and governance programmes, she will share practical insights into building compelling business cases, securing stakeholder support, navigating approval processes and delivering successful service change.

Louise Brent

Job Title:

Head of Portfolio Management Office

Organisation

NHS North East London Integrated Care Board

Biography

Louise has worked for BHR since May 2019 and commissions respiratory, cardiology and haematology services. In June 2020 she started the process of designing the BHR Long Covid service with Dawn, which was commissioned in Autumn 2020 and saw their first patients in December 20. Louise believes in partnership working and collaboration successfully bringing Barking, Havering and Redbridge University Trust (BHRUT) and North East London Foundation Trust (NELFT) together to jointly deliver this service.

Pricing Structure

£399+VAT - one NHS or Public Sector place
£299+VAT - two or more NHS or Public Sector places (per place)

You or a colleague can claim the group NHS discount, for booking two or more places across this and any other subsequent event, providing the same pricing structure applies. Click here to view the full list of up coming events.

For group bookings of five or more people, please email our delegate support team or call 01732 897788 for further details

This course is available for in-house training

Available as a bespoke course to teams of 25 people or more. Please do contact us if you would like this training delivered exclusively to your team, with the content developed to drill into the specific needs of your service. Please email Sarah Kemm or call 01732 897788 for further details.

Commercial companies are also invited to sponsor this day. Please email Vanessa Jarman for further details.

Reservations

You can reserve a no-obligation place whilst you apply for funding

How this online forum will work

Once you have booked your place, SBK Healthcare will correspond with you using the email address you provided at the time of booking. Within one week of the online training taking place, you will be sent final details of the course including a full agenda, programme timings and your Zoom joining instructions. This email will include a joining link that can be used to access the course.

If you have not received your email two days before your event, do check your junk folder then contact SBK Healthcare on 01732 897788.

Practice sessions are available. If you would like to attend a zoom practice session before the event takes place, please let us know by emailing bookings@sbk-healthcare.co.uk. You will have the opportunity to meet an SBK Healthcare staff member who will ensure you are able to access zoom, that your camera and microphone work and you are fully set-up for the day. This is optional but if you do wish to attend, please use the same device that you plan to use on the day.

On the day, when registration starts, you will be able to join the course by initially entering a waiting room when there may be a short wait. The forum will include screen breaks, as well as topic themed interactive sessions which will take place in the breakout rooms.

Click here to view the specially created 5-minute video that will walk you through how to get the most out of attending your SBK Healthcare interactive online forum.

Terms and conditions

Certification of attendance

A certificate for Continuing Professional Development will be given to every fully registered participant who completes the course, as a record of your continuing professional training and development.

Registration fees

You will be sent an instant payment option or invoice on registration. Your payment is required in advance. If your fee has not been received prior to the event, and you are not able to provide a PO or proof of payment, you will be asked to make a credit or debit card payment on the day.

Modify registration

To let us know if your details are not correct when you have already registered, please email the bookings team.

Cancellations and substitutions

A full refund of fees will be made only for cancellations received within the first 48 hours of the booking being made. Notice of cancellation must be received in writing by emailing the bookings team at SBK Healthcare. Should you need to cancel your registration after this date, the registration fee remains payable in its entirety although a substitution will be accepted and conference documentation will be provided. Substitution attendees for delegates unable to attend after registering are acceptable at any time.

Event changes

It may be necessary for reasons beyond the control of the conference organisers to alter the content, speakers or the timing of the programme. We will endeavour to keep you abreast of such changes but any unavoidable change to the format will not constitute a reason to refund the fee. Should the event be postponed, we will endeavour to reschedule the event. If, for reasons beyond the control of the conference organiser, the event is cancelled, a full refund will be made. We do not accept any liability for any incurred costs resulting from a postponement or cancellation.

Privacy notice

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Who should attend?

Connect with peers developing business cases and leading service improvement

This workshop offers an opportunity to connect with NHS professionals from across the UK, share experiences and explore practical approaches to developing business cases, securing stakeholder support and delivering successful service change.

Designed for:

Service and Operational Managers
Programme and Project Managers
Transformation and Clinical Leads
Nurses and Advanced Practitioners
Quality Improvement Leads
Strategy and Planning Teams
Anyone responsible for developing, reviewing or implementing NHS business cases

If you have a team that is 25 people or more, you can have a bespoke course delivered online to your team alone. Please contact Sarah Kemm or telephone 01732 897788.

Past attendee feedback

"Very good, useful training."
NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board (BSW ICB), How to Build a Successful NHS Business Case, 2025

"Really enjoyed the course, lots of ideas and getting things into action."
Norfolk and Norwich University Hospital NHS Trust, Building a Successful NHS Business Case, 2024

"Very approachable and lots of opportunity for discussion."
Norfolk and Norwich University Hospital NHS Trust, Building a Successful NHS Business Case, 2024

"The whole training session was brilliant and made me think about a number of areas that I need to study in detail."
Royal Cornwall Hospitals NHS Trust, Building a Successful NHS Business Case, 2024

Why sponsor?

Our role at SBK Healthcare is to bring industry together with healthcare professionals so that you can educate and inform your audience. These trail-blazing NHS delivery forums offer dedicated presentations, Q&A, networking and discussion time, each sponsor will be fully immersed into the event and able to effectively engage with your NHS audience.

Your event, managed by us

SBK Healthcare also provides in-house forums. Working closely with you as the client we can research, produce, market and deliver the conference or online forum that best suits the audience and meets your goals.

Building a Successful NHS Business Case