Online Course

*** Black Friday Deal *** Book your full price NHS or Public Sector place before Friday 8th December and get one third off! 

Come together with other rapid diagnostic professionals from across the country to network and learn from each other’s challenges and successes of running an efficient RDC. This course will enable you to elevate your approach to achieve a robust and sustainable rapid diagnostic service and enhance your referral standards through improved collaboration with primary care. Discover how to upgrade your RDC by streamlining your pathway and improving the accessibility of your centre.

Other events of interest:

Evolving your Rapid Diagnostic Centre
Online 5.5 hours From £266+VAT

5.5 hours Continuing Professional Development: what you will learn

Are you keen to elevate your rapid diagnostic service whilst networking with like-minded professionals? If yes, then this online course is for you. Book your place and learn about:

  • Managing reduced funding and overcoming capacity challenges
  • Achieving a robust and sustainable service
  • Navigating and improving the quality of referrals to reduce inappropriate contact
  • Developing effective communication and collaboration with primary care
  • Enhancing efficiency and streamlining your diagnostic pathway
  • Exploring the implementation of site-specific rapid diagnostic pathways
  • Improving access to RDCs by addressing health inequalities

Developed with convenience in mind: join this online course remotely

Packed with examples of best practice, novel ideas and expert advice, plus benefit from:

  • Meeting each other – turning on your videos and microphones in the breakout rooms
  • Listening and watching presentations and speakers’ Q&A – in the main conference room with your chair
  • Taking part in facilitated interactive sessions – enabled by moderators in the breakout rooms
  • Feeding back and engaging – using the chat box and moderators sharing content in the main conference room
Registration, technical support and networking opportunity
Introduction, instructions and chair’s opening remarks
Carole Goodchild, RDC Service Improvement Lead, South Tees Hospitals NHS Foundation Trust
Improving your referral standards
Implementing enhanced screening to reduce inappropriate referrals
  • Navigating referral standards to avoid inappropriate contact and manage increasing demand
  • Implementing an improved structure for screening referrals: exploring the benefits and pitfalls
  • Measuring the impact of increased screening on your service and your patients
Dr Andrew Millar, Consultant Gastroenterologist and Hepatologist and RDC Clinical Lead, North Middlesex University Hospital NHS Trust
Establishing effective communication and collaboration between GPs and RDCs
  • Developing effective education in primary care to improve the quality of referrals
  • Ensuring clarity in referral rejections: avoiding repeated errors
  • Reassessing referrals forms to improve quality of your RDC pathway
Ruth Leyland, Non-Specific Symptoms Rapid Diagnostic & Cancer of Unknown Primary Specialist Nurse, East Lancashire Hospitals NHS Trust, for the Lancashire and South Cumbria Alliance
Questions and answers with your speakers
Interactive discussion: Should you be piloting self-referrals in your RDC?
  • Share your current plans for self-referrals within your team? Is this something you already do?
  • Have you implemented any new self-referrals functions into your pathway and if so, what?
  • What challenges and successes have you had/do you anticipate with self-referrals?
Screen break
Feedback from interactive discussion: Should you be piloting self-referrals in your RDC?
Research and innovation
Latest developments in research and innovations: implications nationally for Rapid Diagnostic Services
  • Evidenced based outcomes for holistic approaches to training
  • Understanding latest developments in research and the value of biomarkers
  • Applying a symptom survey in RDCs: exploring the real-world outcomes
Dr Andrew Millar, Consultant Gastroenterologist and Hepatologist and RDC Clinical Lead, North Middlesex University Hospital NHS Trust and Dr Richard Lee, Consultant Physician, The Royal Marsden NHS Foundation Trust
Questions and answers with your speakers
Accessing funding
Interactive discussion: Develop and protect your RDC pathway with enhanced access to funding
  • How are you managing reduced staffing levels and funding? Share your approaches to overcoming capacity challenges
  • How are you accessing the necessary funding to run your RDC?
  • What steps are you taking to adapt your service to minimise your cost expenditure and maximise output?
Lunch break
Feedback from interactive discussion: Develop and protect your RDC pathway with enhanced access to funding
Updating your diagnostic pathway
Streamlining your diagnostic pathway to enhance efficiency in your service
  • Assessing appropriateness of tests to improve efficiency and safety in the pathway
  • Exploring of the practicalities and benefits of implementing clinical algorithms within your RDC
  • Discharging patients from the RDC: navigating the right time and process
Dr Luigi De Michele, RDC Consultant, Barking, Havering and Redbridge University Hospitals NHS Trust
Questions and answers with your speakers
Achieving sustainability
Interactive discussion: Overcoming your funding challenges to achieve a robust and sustainable service
  • Share your experience of the successes and pitfalls of the commissioning process
  • What steps are you currently taking to ensure sustainability in your service?
  • Are you implementing automation in your service? How are you working towards this?
Screen break
Feedback from interactive discussion: Overcoming your funding challenges to achieve a robust and sustainable service
Site specific pathways
Case study: Implementing an effective site specific RDS pathway for pancreatic cancer
  • Understanding design and implementation challenges: from idea to execution
  • Navigating changes to 21-day pathway process: implications on Rapid Diagnostic Services
  • Exploring how to pathway fits with the national, future goals for cancer diagnosis
Vicki Stevenson-Hornby, Rapid Diagnostic Service, Pancreas and Hepatobiliary Specialist Nurse, Royal Blackburn Teaching Hospital, East Lancashire Hospitals NHS Trust
Questions and answers with your speakers
Improving access to RDCs
Interactive discussion: Addressing the impact of mental and health inequalities on access to RDCs
  • What challenges have you identified in relation to your RDC and health inequalities? How does this impact access?
  • Share the actions your service is taking to combat health inequalities
  • What are you currently doing and what are you planning to do in the future to assist vulnerable people to access the service?
Feedback from interactive discussion: Addressing the impact of mental and health inequalities on access to RDCs
Chair’s closing remarks and close of day

Your speaker line-up

Job Title:
RDC Consultant
Barking, Havering and Redbridge University Hospitals NHS Trust

Job Title:
RDC Service Improvement Lead
South Tees Hospitals NHS Foundation Trust

Carole Goodchild is a service improvement lead for South Tees Hospitals NHS Foundation Trust.  She is currently working within the Rapid Diagnostic Centre for Non-specific Symptoms, based in Friarage Hospital, Northallerton.

During the 35 years she has worked for the Trust, her career has spanned many aspects including IT, project management, quality and performance, clinical governance and patient safety and experience. 

She has been involved in the establishment of the RDC NSS from initial “vague symptoms” pilot in 2018 and has a vested interest in the Friarage’s model of a generalist led, holistic pathway which supports top to toe assessment, faster diagnosis and appropriate onward referral.  She works closely with her clinical colleagues in what she see’s as the best job in her career to date.

Carole has a BSc (Hons) in Leadership and MSc in Service Improvement.  As well as her work within the RDC, she is currently leading on a wholescale review of the cancer MDTs and supporting Trust colleagues to implement the Best Practice Timed Pathways.

Carole lives on the edge of the North Yorkshire moors and enjoys hiking, foraging and just being in nature.  She is registered with Yoga Alliance Professionals as a qualified yoga teacher and teaches a regular class in Guisborough.

Job Title:
Consultant Gastroenterologist and Hepatologist and RDC Clinical Lead
North Middlesex University Hospital NHS Trust

Dr Andrew Millar is a Consultant Gastroenterologist and Hepatologist at the North Middlesex University Hospital where he is also the Lead Clinician for Upper Gastrointestinal Cancer and the Viral Hepatitis Services.

He has a passion for ensuring patients are given a rapid and effective diagnosis so that treatment can start early. Dr Millar leads the development of the Multidisciplinary Diagnostic Centres, which is key project of the UCLH Cancer Collaborative. This work began when he was the London Cancer Hepato-biliary and Pancreatic Pathway Director and he now focuses on leading this growing project which is jointly funded by NHS England and Cancer Research UK.

The Multidisciplinary Diagnostic Centres aim to improve access to care for patients with concerning cancer symptoms in North Central and East London who do not meet the criteria for existing rapid referral or are to unwell to wait for a conventional appointment.

He is passionate that diagnosis must start with a careful record of symptoms and patient’s concern, supported by relevant investigations. He is also helping to develop technology to obtain clinical information from patients to enhance clinical care and provide key data for the development of new clinical decision support tools (CDSTs).

Job Title:
Non-Specific Symptoms Rapid Diagnostic & Cancer of Unknown Primary Specialist Nurse
East Lancashire Hospitals NHS Trust, for the Lancashire and South Cumbria Alliance

Ruth qualified as an adult nurse with a first-class honors degree from the University of Central Lancashire in 2013. She worked within the critical care team at Royal Blackburn for several years, but always had a passion for cancer care. She then went on to work as a Colorectal specialist nurse  for the next 5 years, supporting people with colorectal cancer. 

In October 2022 she commenced work as the Non-Specific Symptoms Rapid Diagnostic specialist nurse for the East Lancashire area, with a view to increasing awareness of the pathway and promoting referrals. 

She has also recently taken over as the Cancer of Unknown Primary specialist nurse, with the aim of increasing the provision of support to patients and their families, and also developing the service further. 

Job Title:
Consultant Physician
The Royal Marsden NHS Foundation Trust

Dr Richard Lee is the NIHR Clinical Research Network National Specialty Lead for Screening, Prevention and Early Detection.

He is a Consultant Respiratory Physician and Champion for Early Cancer Diagnosis at the NIHR Biomedical Research Centre at The Royal Marsden and the Institute of Cancer Research (ICR). As co-lead of The Royal Marsden-ICR Early Diagnosis and Detection Centre, Dr Lee drives Screening, Prevention and Early Diagnosis initiatives across a number of cancer types. 

His clinical interest is early lung cancer diagnosis, as joint National Clinical Lead of the NHS England National Targeted Lung Health Check (TLHC) Programme that will pilot lung cancer screening in an eligible population of over three million participants across the UK. 

His research portfolio includes translation of artificial intelligence (AI) research to early cancer detection within the LIBRA, OCTAPUS-AI and AI-SONAR studies. He is also Principal Investigator for early diagnosis biomarker studies such as NIMBLE for lung nodules and The Royal Marsden Partners Lung Health Check biomarker study. As clinical lead for the SCOOT biomarker study, he will link biomarker research with imaging AI, within NHSE TLHC in partnership with Oxford University and the DART consortium. 

Dr Lee is also The Royal Marsden’s Chief Research Information Officer, serves on the British Thoracic Society’s lung cancer committee, and co-leads the Early Diagnosis theme of the Joint ICR-Imperial Convergence Science Centre and NIHR Oncology Translational Research Collaboration. 

His work in Early Diagnosis is funded by The Royal Marsden Cancer Charity with whom he works closely to promote early diagnosis amongst patients and colleagues.

Job Title:
Rapid Diagnostic Service, Pancreas and Hepatobiliary Specialist Nurse
Royal Blackburn Teaching Hospital, East Lancashire Hospitals NHS Trust

Vicki is based at East Lancashire Hospitals Trust, a tertiary centre for pancreas and HPB conditions, Vicki works as lead nurse for Pancreas and HPB Rapid Diagnostics. 

Vicki works tirelessly to improve the diagnostic and treatment pathways for patients receiving a diagnosis of pancreatic cancer.

Vicki has proven experience in service improvement for pancreatic cancer patients having worked previously as a HPB Specialist Nurse in Wigan. During her 8 years in post at Wigan, Vicki successfully designed and implemented the nurse-led accelerated jaundice pathway which went on to win the Nursing Times Cancer Nursing Award in 2018. The pathway which was designed by Vicki has been adopted to date, by 8 other NHS Trusts across England.

Vicki went on to receive the Chief Nursing Officer Silver Award in November 2019, this was awarded by Chief Nursing Officer, Ruth May in recognition of Vicki’s commitment and innovative work in service improvement for pancreatic cancer patients.

Vicki’s passion and commitment to the Pancreas  RDS at ELHT contributed to the RDS being recognised Nationally with a Macmillan Professional Excellence Award in 2021.

Most recently, Vicki received the Nursing and Midwifery Parliamentary Award in 2023 in recognition of  her work in the area of pancreatic cancer, raising awareness of the disease and implementing successful changes for service improvement.

Pricing structure

  • *** Black Friday Deal *** £266 + VAT until Friday 8th December
  • £399 + VAT for one full price NHS or public sector place

You or a colleague can claim the £299+ VAT NHS discount, for booking two or more places across this and any other subsequent event, providing the same pricing structure applies. Click here to view the full list of up coming events.

Commercial companies are also invited to sponsor this day please email Sarah Kemm for further details.

If your funding has not yet been secured or you would like to hold your place with no obligation, you can reserve your place with us. Please email the reservations team at SBK Healthcare with your details:

  • Booking contact: name, job title, department, email and telephone number
  • Event(s) to reserve for: title and date
  • Delegate details (for each delegate): name, job title, department, email and telephone number
  • Organisation details: name and address

Alternatively you can make a confirmed booking by emailing the above information to the bookings team 

Once you have booked your place, SBK Healthcare will correspond with you using the email address you provided at the time of booking. Within one week of the online conference taking place, you will be sent final details of the course including a full agenda, programme timings and your Zoom joining instructions. This email will include a joining link that can be used to access the conference.

If you have not received your email two days before your event, do check your junk folder then contact SBK Healthcare on 01732 897788.

Practice sessions are available and you will be sent an invitation to join one of our delegate practice sessions. These are optional but great if you are unsure of whether your camera and microphone will work on Zoom. We hold several one hour practice sessions across the week when a member of SBK Healthcare staff will be waiting in Zoom to assist you. Please do pop in, say hello and make sure you are all set for the day.

On the day, when registration starts, you will be able to join the conference by initially entering a waiting room when there may be a short wait. In groups of between 6-10 people, you will be admitted into the main conference room to be greeted by a member of SBK staff. In the same group you will be taken into a breakout room and asked to turn on your video and microphone. A member of the SBK team will get your group started with some orientation tasks and ‘ice breaker’ topics, before leaving you to network.

When you are automatically brought back into the conference room for the start of the conference, you will be asked to turn off your camera and microphone so that the chair can start the forum. During each presentation you will be able to ask questions in the chat box function. The forum will include screen breaks, as well as topic themed interactive sessions which will take place in the breakout rooms.

Click here to view the specially created a 5-minute video that will walk you through how to get the most out of attending your SBK Healthcare interactive online forum.

Certification of attendance

A certificate for Continuing Professional Development will be given to every fully registered participant who completes the course, as a record of your continuing professional training and development.

Registration fees

You will be sent an instant payment option or invoice on registration. Your payment is required in advance. If your fee has not been received prior to the event, and you are not able to provide a PO or proof of payment, you will be asked to make a credit or debit card payment on the day.

Modify registration

To let us know if your details are not correct when you have already registered, please email the bookings team.

Cancellations and substitutions

A full refund of fees will be made only for cancellations received within the first 48 hours of the booking being made. Notice of cancellation must be received in writing by emailing the bookings team at SBK Healthcare. Should you need to cancel your registration after this date, the registration fee remains payable in its entirety although a substitution will be accepted and conference documentation will be provided. Substitution attendees for delegates unable to attend after registering are acceptable at any time.

Event changes

It may be necessary for reasons beyond the control of the conference organisers to alter the content, speakers or the timing of the programme. We will endeavour to keep you abreast of such changes but any unavoidable change to the format will not constitute a reason to refund the fee. Should the event be postponed, we will endeavour to reschedule the event. If, for reasons beyond the control of the conference organiser, the event is cancelled, a full refund will be made. We do not accept any liability for any incurred costs resulting from a postponement or cancellation.

Privacy notice

To view the details on how your data is being collected and used, please view our Privacy policy

Expected attendees

This online meeting is ideal for professionals working in NHS cancer services, cancer alliances or primary care who are looking to develop their diagnostic pathways. This includes but is not limited to:

  • Rapid Diagnostic Service, Programme, Project, Strategy and Operations Managers
  • Advanced Nurse Practitioners, Clinical and Lead Nurses
  • Consultant Oncologists, RDC Consultants, Advanced Clinical Practitioners and Clinical Leads
  • Pathway Navigators
  • General Practitioners

Past attendee feedback

This event is part of our Rapid Diagnostics series, described as excellent, informative and motivational, don't take our word for how much the past delegates have enjoyed the day:

“Very well organised and informative. Great speakers and opportunity to share ideas and experience so far”

United Lincolnshire Hospital Trust, The Future of Cancer Rapid Diagnostic Centres, December 2022

“Wish I could have attended something like this earlier on in our RCDS pilot”

NHS Ayrshire + Arran, The Future of Cancer Rapid Diagnostic Centres, December 2022

“It was really well run from signing up to the day itself”

Wales Cancer Network, The Future of Cancer Rapid Diagnostic Centres, December 2022

“It was brilliant, really informative and I’ve left feeling positive and motivated to take new ideas back to the team”

United Lincolnshire Hospital Trust, Developing Cancer Rapid Diagnostic Pathways, January 2022

“Really useful event hopefully there will be many more”

Barnsley Hospital, Developing Cancer Rapid Diagnostic Pathways, January 2022

“Excellent day and well organised and very informative”

The Royal Wolverhampton Trust, Developing Cancer Rapid Diagnostic Pathways, January 2022

View further comments on SBK Healthcare events on Trust Pilot.

An online forum like no other…

A live event that will feature leading presentations, interactive breakout rooms, and compelling Q&A discussions

As a sponsor you will have the opportunity to present your product or service, be a ‘face’ of the event and meet your audience face-to-face to discuss their experiences, interests and key concerns.

To find out more about sponsorship contact Sarah Kemm on 01732 897788 or you can email Sarah. Your organisation could be sponsoring this forum today!

Branding, marketing and education opportunities include...

  • Your organisation featuring on this forum website as ‘sponsored by’; including your logo, promotional text and links to your URL
  • 5 minutes presentation time during the main conference and taking part in the related speaker Q&A
  • Unique opportunity for the sponsored presenter to moderate one of the interactive breakout rooms
  • Additional company representatives can attend the online conference and meet the attendees during the interactive sessions in the breakout rooms
  • Your logo or company name will be included in all correspondence we send to registrations and all promotional emails sent out when marketing
  • Your support and sponsorship will be recognised when you are thanked at the opening and closing of the online forum as well as your logo featuring on the opening and closing slides
  • All sponsors will receive a copy of the registration and attendee list
  • Plus: a one-off option to add your question to the registration form, asking if attendees would like to share their email address with you so you can keep them informed after the online forum

Sponsor this forum and be part of a quality interactive event...

But don't take our word for it. We have had some excellent feedback from attendees to the forums that have been held to date:

"Forum was managed extremely well, and very professional"

IAPT National Networking Online Forum 2021 - 21st January 2021

“I am sure like everyone else I was apprehensive with going online, not sure how we could network, the ability for all participant's to participate and the quality of the presentations - all my fears were diminished this turned in to be a great day, networking, leading and sharing still occurred and links still formed. The presentations were excellent and the quality of the forum and set up great and so easy to follow and timing excellent.”

Reduce Paediatric Emergency Attendance Online Conference – 8th October 2020

“The conference has been far more engaging than in a conference centre. This I think is because of the ability to participate in chat throughout and the use of the breakout discussions.” “Excellent day! Organisation was great - loved the break out rooms for chat. Virtual chat added another really useful way to interact during the day, which isn't available to us at the physical conferences.”

Leading Change in Clinical Coding Online Conference - 11th September 2020

"Very informative, lots of opportunity for discussions and very well organised virtually"

Providing Support for Children on Long Term Ventilation - Tuesday 9th March 2021

"I enjoyed the group chats networking listening to others experiences, I also like that there was a lead on each group so the chats were influenced and no awkward silences that can occur on web meets. I thought the larger talks were really good and easy to listen to."

Modernising Outpatient Services Online Conference – 16th September 2020

“This is my first experience of an online conference and thoroughly enjoyed it. Wasn't sure what to expect. Would recommend to colleagues to attend future events” “This has to be the best online conference I have been to, I really enjoyed the breakout rooms.”

Advancing Ulcer Care Management Online Forum – 29th September 2020

View further comments on SBK Healthcare events on Trust Pilot.