Neonatal
Tue 12 May 2026 08:30-16:20
Holiday Inn Leicester

Benchmark, plan and grow your neonatal outreach service

Created for Neonatal Outreach Teams and community neonatal professionals, this face-to-face forum provides practical, actionable steps to benchmark your neonatal service against the BAPM framework and translate identified gaps into a clear, evidence-based business case.

Through expert presentations, Q&A, interactive discussions and peer insight, you will gain the tools, confidence and practical insight needed to expand your neonatal community service — whether you are developing home oxygen pathways, enhancing tube feeding support, introducing home phototherapy or strengthening governance and data capture.

Another event of interest: Neonatal Phototherapy Service National Networking Forum, Birmingham, Thurs 15th Oct 2026

In collaboration with Leicester Neonatal Homecare Team:

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Expanding your Neonatal Community Service
Face-to-face 5 CPD hours £145+VAT

Home care: what’s next?

Identify your service gaps, and learn how to make expansion achievable

Exploring success stories such as phototherapy, home tube feeding and home oxygen, you’ll see first-hand how innovative services can improve outcomes, reduce readmissions, and provide babies and families with better care at home.

Shape your outreach

Join your peers and expert speakers from the Leicester Neonatal Home Care Team to explore benchmarking, governance, pathway delivery and family experience — and leave with clear next steps to strengthen your service and build your case for growth.

  • The STORK Programme: reducing infant mortality through community neonatal care 
  • Making homecare visible: governance, reporting and demonstrating impact (aligned to BAPM)
  • Service delivery success stories: growth support, tube feeding and family experience
  • Benchmarking to build your case: identifying gaps and strengthening business cases
  • Family and parent experience: oxygen, tube feeding and phototherapy at home
  • Home oxygen pathway: preparation for discharge and delivering care at home 
  • Home phototherapy update and interactive action planning

Exhibiting

SBK Healthcare would like to thank Ardo Medical, Central Medical Supplies, Savant and Walters Medical for exhibiting at this unique forum. 

                

Invitation to sponsor

SBK Healthcare forums give industry providers the opportunity to support and connect with healthcare professionals. 

We’re pleased to invite sponsors and exhibitors to join this forum.

If you’d like to explore the engagement and branding opportunities available, please contact Sarah Kemm at sarah.kemm@sbk-healthcare.co.uk or call 01732 897788.

8:30
Registration and refreshments
9:00
Chair’s welcome and introduction to the day
Katie Gallagher, Clinical Academic Associate Professor in Neonatal Nursing, University of Nottingham
Setting the direction: outcomes, equity and community need
9:10
The STORK Programme: Reducing infant mortality through community neonatal care
  • Understanding population need - how can we best serve our communities?
  • Reaching diverse communities and improving access
  • The role of translation and inclusive delivery
Professor Tilly Pillay, Consultant Neonatologist, Professor of Neonatology, Director, The STORK Programme & STORK Collaborative
9:40
Making homecare visible: activity, governance and demonstrating impact
  • Governance and reporting: what can be achieved?
  • The importance of capturing homecare activity: workload activity and service visibility Levels of care aligned to the BAPM framework
Claire Hunter (formerly Inglis), Lead Nurse for Neonatal Home Care, Leicester Kettering and Northampton Home Care Team & junior doctor
10:10
Questions and answers
10:20
Sponsored demonstration
If you’d like to sponsor this presentation, please contact Sarah Kemm at sarah.kemm@sbk-healthcare.co.uk or call 01732 897788.
10:30
Refreshments, networking break and meet the exhibitors
Service delivery and success stories
10:50
Supporting growth at home: faltering growth and community tube feeding pathways
  • Identifying faltering growth in community pathways
  • How supportive home tube feeding benefits babies and families
  • Practical considerations and outcomes for growth management
Vicky Mead, Deputy Lead Nurse, Leicester Neonatal Home Care Team
11:20
Family and parent experience across oxygen, tube feeding and phototherapy at home. Offering a family perspective on what homecare changes for parents and babies looks like:
  • Parent insight into a baby receiving home oxygen
  • The reality of home tube feeding
  • Impact of home phototherapy on the family
Facilitated family / parent perspective panel led by Nicola Owen, Deputy Lead Nurse, Leicester Neonatal Homecare Team
11:50
Questions and answers
12:00
Interactive discussion: Service success stories and shared learning. On your table, share which community neonatal services you currently provide or would like to develop:
  • What’s working well at the moment?
  • What barriers exist in terms of delivery or development plans?
  • What would help you expand safely and sustainably?
12:20
Feedback from interactive discussion
12:30
Refreshments, networking lunch and meet the exhibitors
Tools for expansion
1:30
Benchmarking to build your case: using the BAPM framework to identify gaps and priorities
  • Using benchmarking to identify gaps in provision and support your business case
  • Translating service insight into investment priorities
  • Practical steps to strengthen your business case
Claire Hunter (formerly Inglis), Lead Nurse for Neonatal Home Care, Leicester Kettering and Northampton Home Care Team
2:00
Questions and answers
Supporting babies with home oxygen
2:10
Preparation for home: Supporting babies with Chronic Lung Disease on home oxygen
  • Readiness for discharge and parent confidence
  • Education, equipment and safety planning
  • Multidisciplinary working
Julia Hood, Senior Nurse, Leicester Neonatal Homecare Team & Dr Sumit Mittal, Consultant Neonatologist, Chronic Lung Disease and Leicester Neonatal Homecare Outreach Service Lead
2:30
Care at home: Delivering neonatal home oxygen support
  • What care looks like once families are home
  • Monitoring, follow-up and escalation
  • Working across teams and settings
Julia Hood, Senior Nurse, Leicester Neonatal Homecare Team & Dr Sumit Mittal, Consultant Neonatologist, Chronic Lung Disease and Leicester Neonatal Homecare Outreach Service Lead
2:50
Questions and answers
3:00
Refreshments, networking break and meet the sponsors
Outcomes, learning and future models
3:20
AHP insight: The future of a holistic Homecare Team
  • Building a multidisciplinary neonatal community homecare model
  • Opportunities for therapy input and integrated support
  • Future workforce and service development
Dr Emma Hoogerwerf, Principal Clinical Psychologist, University Hospitals of Leicester NHS Trust
3:40
Home phototherapy service update across the South of the East Midlands
  • Current service delivery and pathway update
  • Outcomes, learning and service development
  • What others can take away for local implementation
Claire Hunter (formerly Inglis), Lead Nurse for Neonatal Home Care, Leicester Kettering and Northampton Home Care Team
4:10
Interactive discussion: Turning insight into an action plan
  • What are your key learnings from the day?
  • What gaps have you identified?
  • What would your next 3 actions be to strengthen governance, data capture and your business case for service expansion?
4:20
Chair’s closing remarks and close of day

Sharing a wealth experience

Led and produced by Claire Hunter (formerly Inglis), Lead Nurse for Neonatal Home Care who has over 18 years of neonatal outreach experience, and two years home therapy insight, this is a fantastic opportunity to find out the answers to your implementation problems. 

This day will feature expert neonatal outreach professionals sharing practical guidance and lived experience from community services.

Confirmed speakers to-date:

Katie Gallagher
Job Title:
Clinical Academic Associate Professor in Neonatal Nursing
Organisation
University of Nottingham
Biography

Katie Gallagher is an NIHR Clinical Lecturer and neonatal nurse with a longstanding interest in enhancing parental engagement in the care of critically unwell babies in neonatal care.

She qualified as a Children’s Nurse with a Master’s degree in Nursing from the University of Nottingham in 2003, before specialising as a Qualified in Specialty Neonatal Nurse in 2004 at City University, London. During this time, she worked in several tertiary-level neonatal units, where she developed a strong interest in how healthcare professionals support parents to engage in the care of their critically unwell infants. This interest led to the completion of a PhD in Nursing at the University of Nottingham in 2010, which explored neonatal nurses’ attitudes towards preterm infants.

In 2022, Katie became the first neonatal nurse in the UK to be awarded an HEE NIHR ICA Clinical Lectureship, followed by securing an NIHR RfPB grant in 2024. In recognition of her work supporting the development of neonatal nursing research capacity and capability within neonatal units, she was awarded the UCLH Nursing Excellence Award for Research in 2024.
Professor Tilly Pillay
Job Title:
Consultant Neonatologist, Professor of Neonatology, Director
Organisation
The STORK Programme & STORK Collaborative
Biography
Claire Hunter (formerly Inglis)
Job Title:
Lead Nurse for Neonatal Homecare
Organisation
Leicester, Kettering and Northampton Neonatal Homecare Team
Biography
Vicky Mead
Job Title:
Deputy Lead Nurse
Organisation
Leicester Neonatal Home Care Team
Biography
Nicola Owen
Job Title:
Deputy Lead Nurse
Organisation
Leicester Neonatal Homecare Team
Biography
Julia Hood
Job Title:
Senior Nurse
Organisation
Leicester Neonatal Homecare Team
Biography
Dr Sumit Mittal
Job Title:
Consultant Neonatologist, Chronic Lung Disease and Leicester Neonatal Homecare Outreach Service Lead
Organisation
Leicester Neonatal Homecare Team
Biography
Dr Emma Hoogerwerf
Job Title:
Principal Clinical Psychologist
Organisation
University Hospitals of Leicester NHS Trust
Biography

Who should attend?

Created for Neonatal Outreach Teams, with a core audience of community nurses, this day will also be of value to doctors, senior nurses, matrons and midwives.

Whether your service is ANNP-led or doctor-led, this change management forum will showcase benchmarking tools, business planning strategies and practical case studies – enabling your team to confidently plan for expansion and deliver a safe, effective and family-friendly service.

Past attendee feedback

This innovative forum follows on from How to Set up your Neonatal Home Phototherapy Service which took place in Birmingham in 2025. Check out what great feedback it had:

"Excellent day, informative and practical"

How to Set up your Neonatal Home Phototherapy Service, June 2025

“Excellent event. Well organized and lots of practical resources and help”

How to Set up your Neonatal Home Phototherapy Service, June 2025

“Fantastic opportunity to meet colleagues from other trusts and discuss the options they have and offer”

How to Set up your Neonatal Home Phototherapy Service, June 2025

“Great networking event, sharing of experience and guidance, paperwork and support. Speakers eager to share their experiences and support others”

How to Set up your Neonatal Home Phototherapy Service, June 2025

“Lots of great information and insight. I feel more equipped to move forward with our service development”

How to Set up your Neonatal Home Phototherapy Service, June 2025

“Lovely day, nice to network with peers and hear everyone else’s journeys and successes”

How to Set up your Neonatal Home Phototherapy Service, June 2025

“Very well organized conference. Good examples of how to set up a new service“

How to Set up your Neonatal Home Phototherapy Service, June 2025

What have you learnt?

“Currently we have no outreach service but during group discussions we have been able to identify ways to move forward“

How to Set up your Neonatal Home Phototherapy Service, June 2025

“Everything! Business case, guidelines and cost effectiveness“

How to Set up your Neonatal Home Phototherapy Service, June 2025

“How to set up the service, great ideas from the team“

How to Set up your Neonatal Home Phototherapy Service, June 2025

“Information on ANNP clinic and how this can be transferred to APNP is great and informative“

How to Set up your Neonatal Home Phototherapy Service, June 2025

“It has built our confidence and enthusiasm to push forward our own home phototherapy service“

How to Set up your Neonatal Home Phototherapy Service, June 2025

“MDT onboarding is key, support from SLT, collaborative working with ANNP teams and paeds“

How to Set up your Neonatal Home Phototherapy Service, June 2025

“Networking is the way forward! An exchange of email addresses enables a supportive environment and continued support following the study day“

How to Set up your Neonatal Home Phototherapy Service, June 2025

“Patient experience is key – clear business plan is the key to success“

How to Set up your Neonatal Home Phototherapy Service, June 2025

“The importance of multi disciplinary working and information sharing“

How to Set up your Neonatal Home Phototherapy Service, June 2025

“The network approach, how to start working towards building a business plan. Answers to what may be possible challenges“

How to Set up your Neonatal Home Phototherapy Service, June 2025

“You don’t have to copy the exact service but can pluck great ideas to fit your service and what you already have, to make it work“

How to Set up your Neonatal Home Phototherapy Service, June 2025

View further comments on SBK Healthcare events on Trust Pilot.

Your attendance

  • £145+VAT per place - NHS and Public Sector professionals
  • 4 places for the price of 3 - NHS or Public Sector professionals

Commercial companies are invited to sponsor this day, please email Sarah Kemm for further details.

Venue details

Venue name: Holiday Inn Leicester

Address: 129 St. Nicholas Circle, Leicester LE1 5LX

Tel: 0116 482 1900

Holiday Inn® Leicester hotel is a 10-minute taxi ride (or 20-minute walk) from Leicester train station. The M1 motorway is a 15 minute drive away, and there is an NCP car park next to the hotel.

Parking

There is no hotel owned car park, however there are two nearby car parks, as follows:

Highcross Rooftop Car Park is a 7-minute walk to the hotel through Jubilee Square. The car park postcode is LE1 4AN. Tickets can be validated at hotel reception for a discounted price of £6 for 24 hours. Parking is then payable at the machines in the car park. This rate is based on a single exit. The height limit for this car park is 1.98 meters. For directions to Highcross Rooftop please click here.

NCP St Nicholas Circle car park is adjacent to the hotel. The car park postcode is LE1 4LF. The tariff for parking and pre-booking can be found here: https://www.ncp.co.uk/find-a-car-park/car-parks/leicester-st-nicholas-circle/. Full price for 24 hours is £22.95 however early bird entry by 9.00am is £10.95. Discounts are available on pre-booking. The height limit for this car park is 2.05 meters.

Reservations

You can reserve a no-obligation place whilst you apply for funding

If your funding has not yet been secured or you would like to hold your place with no obligation whilst waiting for your study leave to be approved, you can reserve your place with us. Please email the reservations team at SBK Healthcare with your details:

  •  Booking contact: name, job title, department, email and telephone number
  •  Event(s) to reserve for: title and date
  •  Delegate details (for each delegate): name, job title, department, email and telephone number
  •  Organisation details: name and address

Alternatively you can make a confirmed booking by emailing the above information to the bookings team

Terms and Conditions

Registration fees

You will be sent an instant payment option or invoice on registration. Your payment is required in advance. If your fee has not been received prior to the event, and you are not able to provide a PO or proof of payment, you will be asked to make a credit or debit card payment on the day.

Modify registration

To let us know if your details are not correct when you have already registered, please email bookings@sbk-healthcare.co.uk.

Cancellations and substitutions

A full refund of fees will be made only for cancellations received within the first 48 hours of the booking being made. Notice of cancellation must be received in writing by emailing the bookings team at SBK Healthcare. Should you need to cancel your registration after this date, the registration fee remains payable in its entirety although a substitution will be accepted and conference documentation will be provided. Substitution attendees for delegates unable to attend after registering are acceptable at any time.

Conference changes

It may be necessary for reasons beyond the control of the conference organisers to alter the content, speakers or the timing of the programme. We will endeavour to keep you abreast of such changes but any unavoidable change to the format will not constitute a reason to refund the fee. Should the event be postponed, we will endeavour to reschedule the event. If, for reasons beyond the control of the conference organiser, the event is cancelled, a full refund will be made. We do not accept any liability for any incurred costs resulting from a postponement or cancellation.

Certificate of attendance

A certificate for Continuing Professional Development will be given to every attendee, as a record of continuing professional training and development.

Privacy notices

To view the details on how your data is being collected and used, please view our Privacy policy.

With thanks to our exhibitors

                

Why sponsor or exhibit?

Our role at SBK Healthcare is to bring industry together with healthcare professionals so that you can educate and inform your audience. These trail-blazing forums offer dedicated presentations, Q&A, networking and discussion time, each sponsor will be fully immersed into the event and able to effectively engage with your NHS audience.

Your own event, managed by us

SBK Healthcare also provides in-house forums. Working closely with you as the client we can research, produce, market and deliver the conference or online forum that best suits the audience and meets your goals.

Reach out today

If you would like more information on our exhibition or sponsorship options, an in-house forum, or if you wish to discuss your needs and what solutions may be appropriate for your business, please contact: 

Sarah Kemm 

Contact: 01732 897788 

Email: sarah.kemm@sbk-healthcare.co.uk