Past event

Attendees invested one day in navigating the next phase of clinical coding.

This focused, one-day, face-to-face forum brought together NHS clinical coding professionals to gain practical insight, fresh perspectives and real-world learning to help them navigate the evolving clinical coding landscape with confidence. Participants shared proven approaches, lessons learned and strategies that could be applied immediately within their own services.

Previous attendees consistently highlighted the value of this annual conference for its practical relevance, knowledgeable speakers and opportunities to connect with peers facing similar challenges. Through expert presentations, shared NHS experience, interactive discussion and networking, attendees left with a clearer understanding of ICD-11 and OPCS-4.11, stronger approaches to workforce and hybrid working challenges, improved knowledge of data quality for decision-making, and a realistic view of how AI is shaping coding services in practice.

Sponsored by CHKS, Heidi Health & Pharma Direct

    

National Clinical Coding Roadmap 2026
Past event

Expand your knowledge

5 hours Continuing Professional Development: what attendees learned

Attendees gained clear, practical insight they could take back to their services, alongside the opportunity to learn from peers, share experiences and build connections with other clinical coding teams. Key learning outcomes included: 

  • Reflecting on the impact of OPCS-4.11, electronic classifications and early implementation experience
  • Building readiness for ICD-11 through shared learning, service preparation and lessons from classification change
  • Understanding how education, assessment and curriculum are evolving in response to classification change
  • Addressing retention and workforce resilience in clinical coding, progression, hybrid working and experience loss
  • Exploring the human impact of AI implementation and building confidence among clinical coders
  • Assessing the practical reality of AI in clinical coding through accuracy, limitations and the role of human oversight
  • Recognising why high-quality data is essential for meaningful comparative analysis

Network and share experience

Attendees came together with their NHS coding peers to benefit from dedicated time to share experiences, exchange ideas and learn how others were approaching similar challenges.

Through discussion, networking and shared learning, participants gained valuable insight into how other trusts were responding to national and local challenges, helping them benchmark their own services, identify opportunities for improvement and take away practical approaches that could be applied within their organisations.

  • Hearing different viewpoints and perspectives from clinical coding teams across the country
  • Sharing ideas and practical approaches with people facing the same pressures and changes
  • Learning how coding is delivered in other trusts, helping to benchmark and reflect on your own service
  • Building professional connections that continue beyond the event, often where the most valuable insight is gained

With thanks to the sponsors

SBK would like that thank CHKSHeidi Health and Pharma Direct for sponsoring this Clinical Coding forum. 

8:30
Registration and networking opportunity
9:00
Introduction, instructions and chair’s opening remarks
Sue Eve-Jones, Clinical Coding Specialist, Trainer and Auditor
Navigating the next phase of clinical coding
9:10
Reflecting on the impact of OPCS-4.11: early experience of electronic classifications
  • Exploring OPCS-4.11 and the impact on coding services since 1st April 2026
  • Understanding the move to electronic classifications and loss of paper-based annotations
  • Sharing lessons learned from transition, balancing workload, training and service delivery
Emma Ho, Clinical Coding Manager, Rotherham NHS Foundation Trust
9:40
Questions and answers with your speaker
9:50
Roundtable discussion: Are you ready for classification change?
  • How is your service preparing for ICD-11 and what learnings are emerging from OPCS-4.11 implementation?
  • What practical steps have helped your team maintain confidence and consistency during classification change?
  • What support, guidance or shared learning would help teams feel prepared for ICD-11 timelines, training and implementation?
10:10
From Consultation to Code: Why AI Scribes Matter for Clinical Coders
  • How AI scribes produce complete, contemporaneous documentation: reducing the delays, omissions, and ambiguity coders work around every day
  • Impact on coding quality when source material captures clinical reasoning, procedures, and comorbidities as they happen: not as retrospectively recalled
  • Removing the dependency on individual clinician documentation habits to support coding accuracy and completeness
Harry Sanham, Clinical Coding Specialist, Heidi Health
10:20
Questions and answers with Harry Sanham
10:25
Refreshments and networking break
Education and assessment in electronic classifications
10:45
IHRIM update: education, assessment and curriculum developments
Laura Terry, Associate Director of Education (Clinical Coding), Institute of Health Records & Information Management (IHRIM)
11:05
Questions and answers with your speaker
11:15
Roundtable discussion: Preparing for assessment, curriculum and training changes in an electronic classifications environment
  • How are services preparing candidates and trainers for using electronic OPCS-4.11 manuals in NCCQ assessment?
  • What would help candidates use electronic classifications confidently during assessment?
  • What guidance, curriculum updates or exam-format changes would help services prepare teams consistently?
Supporting the clinical coding workforce
11:35
Addressing retention and workforce resilience in clinical coding
  • Recognising expertise loss, retirement pressures and recruitment challenges within coding teams
  • Exploring how banding variation, progression routes and flexible working models impact retention
  • Reflecting on practical approaches to supporting hybrid teams and overcoming digital constraints
Chris Hill, Clinical Coding Service Manager, Doncaster and Bassetlaw NHS Teaching Hospitals NHS Foundation Trust
12:05
Questions and answers with your speaker
12:15
Roundtable discussion: What are your workforce challenges and approaches?
  • What workforce pressures are currently having the greatest impact on your service?
  • How are newer staff, different training backgrounds or remote working changing the way your teams operate?
  • Based on your experience, what workforce advice would you share with other coding services?
12:35
Refreshments and networking lunch
Understanding AI and automation
1:35
AI and the clinical coder: the human side of implementation
  • Addressing concerns, expectations and reassurance for clinical coders as AI is introduced into services
  • Understanding the role of AI as a support tool for clinical coders, rather than an automated replacement
  • How AI can reduce pressure for teams, support workload management and improve efficiency
Jen Wilson, Clinical Coding and Data Quality Manager, Liverpool Women’s Hospital, University Hospitals of Liverpool Group
2:05
Assessing the practical reality of AI in clinical coding
  • Investigating the accuracy and limits of AI and its ability to distinguish clinical context
  • Considering the repercussions of AI use and the need for human oversight
  • Case study: using AI to automate coding for diagnostic imaging
Aaron Key, Senior Data Engineer and Technical Lead, The Clatterbridge Cancer Centre NHS Foundation Trust
2:35
Questions and answers with your speakers
2:45
Refreshments and networking break
3:05
Roundtable discussion: Benchmarking the impact of AI in clinical coding services
  • Have you started using AI in your service? What are your current plans or experiences around introducing AI into your coding service?
  • How have you overcome challenges or concerns related to AI in coding services so far?
  • How has AI helped your service reduce backlogs or meet coding deadlines? Or what other role has it played?
Recognising the importance of data quality
3:25
Strengthening data quality and comparative analysis in clinical coding
  • How does coding accuracy influence data quality, reporting and service decisions?
  • Exploring how services use coded data for comparative analysis and performance insight
  • Considering the role of clinical coding teams in ensuring reliable and comparable information
Sue Eve-Jones, Clinical Coding Specialist, Trainer and Auditor
3:55
Questions and answers with your speaker
4:05
Chair’s closing remarks
4:15
Close of conference

With thanks to the speakers

Hear from experienced NHS clinical coding service leads and specialists sharing real-world insights. Speakers confirmed to date:


Job Title:
Clinical Coding Specialist, Trainer and Auditor
Organisation
Biography

Sue is a specialist with over 35 years of experience in training, audit, standard setting, classification authoring, mapping, organisational change, mortality data review, data analysis and research. She has worked at hospital, regional and national level and in the commercial sector in the UK and overseas. NHS roles have included Head of Clinical Coding and Data Quality at the Taunton and Somerset NHS Foundation Trust and Head of Clinical Coding at the East and North Herts NHS Trust and Dorset County Hospitals NHS Foundation Trust. Sue is currently a Clinical Coding Lead for GIRFT, works with Jigsaw Medical and is an independent coding specialist, trainer and auditor.


Job Title:
Clinical Coding Service Manager
Organisation
Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust
Biography

Chris Hill works as a Clinical Coding Service Manager at Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust and has been in his current post for the last 1.5 years. He brings 22 years of NHS service, including 17 years of experience within Clinical Coding. Prior to his current role, he worked as a Clinical Coding Manager at Leeds Teaching Hospitals NHS Trust. Chris is married with two children and is dedicated to supporting high standards within clinical coding services. He is particularly passionate about leading transformational projects that promote staff wellbeing, drawing on his extensive experience across the field.


Job Title:
Clinical Coding Manager
Organisation
Rotherham NHS Foundation Trust
Biography

Emma Ho is the Clinical Coding Manager at The Rotherham NHS Foundation Trust with more than 15 years of clinical coding experience. As an approved Clinical Coding Trainer, she is passionate about developing the next generation of coders and readying the current workforce for the digital future. Using a collaborative approach to digital transformation with clinical, operational and informatics teams, she has led projects on clinical terminology optimisation for SNOMED integration in EPR workstreams, documentation optimisation for clinical coding quality, and AI and automated clinical coding.


Job Title:
Clinical Coding and Data Quality Manager
Organisation
Liverpool Women’s Hospital, University Hospitals of Liverpool Group
Biography

Jen Wilson is Clinical Coding & Data Quality Manager at Liverpool Women’s Hospital, with 15+ years of clinical coding experience. She champions practical, collaborative AI and automation solutions that streamline workflows, enhance services, and improve staff experience. Jen’s innovative, grassroots approach shows how technology can relieve everyday pressures and build future-ready skills. She is committed to digital capability and workforce development, empowering colleagues to confidently adopt new tools, and uniting professionals across disciplines to tackle real-world challenges.


Job Title:
Senior Data Engineer and Technical Lead
Organisation
The Clatterbridge Cancer Centre NHS Foundation Trust
Biography

About 6 years ago, I was a typical uni drop out KFC worker, and then I landed a position as a Level 4 Data Analyst Apprentice at CCC at a temporary Band 2 equivalent. I quickly established myself as a capable member of the team, landing a permanent Band 3 BI Assistant. After completing my apprenticeship and supporting in a number of projects, including a redesign of our Integrated Performance Report, I succeeded in getting a Band 5 position where I started developing an interest into Data Science. Not long after, I started a Level 6 BSc Hons Data Scientist Apprenticeship, where I learned skills around Machine Learning, AI and Automation. After a year of my apprenticeship I was successful in landing a Band 6 Data Engineer position, and then a year later, I was given an opportunity to manage the Development team for BI. Key projects I worked on during my Data Science Apprenticeship include predictive models for appointment non-attendance, inpatient Length of Stay and Emergency Admission Risk in Cancer patients across Cheshire and Merseyside. 

During recent investigations for our trust in AI, I positioned myself as a subject matter expert for Machine Learning processes, where I advised on ethical adoption of new AI technology, and how we can use AI to augment workflows. A key project in this space is the automation of Radiology Clinical Coding, which I'm excited to present at the conference. 



Job Title:
Associate Director of Education (Clinical Coding)
Organisation
Institute of Health Records & Information Management (IHRIM)
Biography

Laura has been coding for 8+ years, is a trainer and team manager at Sheffield Children’s Hospital and has been Associate Director of Education for IHRIM for just under a year. Prior to coding she handled 999 calls for the police and ambulance services. 


Job Title:
Clinical Coding Specialist
Organisation
Heidi Health
Biography

Who came?

This face-to-face course was ideal for NHS professionals working within clinical coding, offering a great opportunity to network and share examples of best practice. We saw attendance from the likes of:

  • Heads, Deputy Heads and Group Leads of Clinical Coding
  • Clinical Coding Managers, Service Managers and Operational Leads
  • Senior Clinical Coders, Team Leaders and Supervisors
  • Accredited Clinical Coders (ACC) and Coding Specialists
  • Clinical Coding Auditors, Trainers and Quality Assurance Leads
  • Data Quality, Information, Analytics and Digital Development Professionals

Past attendee feedback

Every year, this annual clinical coding conference evolves in direct response to feedback from coding professionals, ensuring it is always focused on current challenges services are navigating. Attendees consistently value the practical insight, relevant content and opportunity to connect with peers facing similar pressures. Hear how previous participants have benefitted from shared learning, real service experience and expert-led sessions: 

“Incredibly valuable - reassuring to share insights and see others facing similar challenges”

Liverpool Women’s NHS Foundation Trust, National Clinical Coding Roadmap, April, 2025

“I gained a good insight into the future of clinical coding and the challenges ahead”

University Hospitals of Northamptonshire NHS Group, National Clinical Coding Roadmap, April, 2025

“I really enjoyed networking and sharing ideas and challenges with the coding community”

Royal Devon University Healthcare NHS Foundation Trust, National Clinical Coding Roadmap, April, 2025

“It’s been a very useful and informative day and taken lots of information away to use within our Trust services”

The Dudley Group NHS Foundation Trust, Clinical Coding Roadmap 2024, June, 2024

“Informative, interesting, addressing contemporary issues and a great chance to talk to others”

Maidstone & Tunbridge Wells NHS Trust, Clinical Coding Roadmap 2024, June, 2024

“Really useful information and an insight into the future”

Royal Berkshire NHS Foundation Trust, Clinical Coding Roadmap 2024, June, 2024

“Very well-organised event. Good speakers. Lots of information and knowledge to take home”

University Hospitals of Leicester NHS Trust, Clinical Coding Roadmap 2024, June, 2024

View further comments on SBK Healthcare events on Trust Pilot.

Sponsors

         

CHKS are the UK's largest independent provider of healthcare clinical coding services, offering AI and remote coding, training, and support. Our focus is delivering accurate, scalable and efficient coding for excellent data quality and reliable, timely results.


 

Heidi Health is a clinical AI company whose AI scribe captures and structures clinician encounters in real time. We're building AI-assisted clinical coding tools that use this structured output to improve the speed, accuracy, and completeness of downstream coding.


              

Pharma Direct specialise in the recruitment of Clinical Coding professional across the UK, professionals are supplied on a contract, fixed term or permanent basis to all manner of public and private sector companies. Click here to view their website. 

Why sponsor?

Our role at SBK Healthcare is to bring industry together with healthcare professionals so that you can educate and inform your audience. These trail-blazing forums offer dedicated presentation, Q&A, networking and discussion time, each sponsor will be full immersed into the event and able to effectively engage with your NHS audience.

Your event, managed by us

SBK Healthcare also provides in-house forums. Working closely with you as the client we can research, produce, market and deliver the conference or online forum that best suits the audience and meets your goals.

Reach out today

If you would like more information on our sponsorship options an in-house forum or if you wish to discuss your needs and what solutions may be appropriate for your business, please contact: 

Vanessa Jarman 
Contact: 01732 897788 
Email: vanessa.jarman@sbk-healthcare.co.uk

Thank you for attending an event by SBK Healthcare. We are pleased to offer you on-line access to the documentation that you received at the event. This is an exclusive benefit for all of the attendees and includes additional and updated documentation.