Redesigning your Phlebotomy Service: Innovating for Capacity, Speed & Equity

Katie Moss is the visionary founder of Bio Moss Solutions, a pioneering force in healthcare diagnostics dedicated to transforming diagnostic accessibility and efficiency across both human and veterinary medicine. With a strong foundation as a former Biomedical Scientist, Katie transitioned into healthcare leadership roles, driving systemic transformation and directing high-impact programmes that challenge traditional approaches to diagnostics.

Throughout her career, Katie has led strategic initiatives designed to bridge gaps between laboratory processes and real-world healthcare demands. As a Transformation Leader, she has played a pivotal role in reshaping healthcare diagnostic pathways including community-based initiatives that deliver diagnostics outside the traditional boundaries. Her work influences policy, industry practices, and innovation, advocating for sustainable, cost-effective diagnostic solutions.

In addition to her entrepreneurial work, Katie has excelled as a Programme Director, overseeing large-scale projects that drive meaningful change in healthcare diagnostics. Her ability to design, implement, and manage impactful programmes has led to collaborations with leading global healthcare and technology companies. She specialises in creating strategic frameworks, fostering cross-sector partnerships, and ensuring diagnostic advancements align with practical healthcare needs.

Under Katie’s leadership, Bio Moss Solutions is at the forefront of industry discussions, championing cutting-edge diagnostic technologies, streamlined processes, and professional training initiatives. A respected thought leader, consultant, and speaker, Katie delivers actionable insights at industry events and symposiums, shaping the future of diagnostics through innovation and advocacy.

Starting over 35 years ago in the NHS, Richard considers himself incredibly fortunate to have had a wide and varied career gaining experience across a number of roles. Starting as a trainee MLSO in Haematology at Nottingham’s Queens Medical Centre, Richard’s career has taken him through the scientific ranks in pathology via several Trusts, into pathology and general management, culminating in his appointment as Head of Pathology for the South Yorkshire and Bassetlaw Pathology (SYBP) Service in 2022.

During his current role, and in the run up to the inception of SYBP in April 2024, Richard has had a privileged position of being afforded the experience of how pathology networks can be formed, the considerations taken, the mechanisms used, the benefits, and indeed the pitfalls.