Online Course | Risk Management Strategies for Clinical Laboratories

POCT Risk management

Mon 7 Sep 2026 09:30-15:20

Online Course, 5 CPD Hours

Take one day to focus on strengthening risk management in your clinical laboratory

Come together with NHS laboratory, pathology, quality and governance colleagues for this interactive online workshop with David Ricketts, Managing Director of David Ricketts Consultancy Limited. Explore how ISO 22367, ISO 15189:2022 and practical risk-based approaches can support quality, safety and effective laboratory management.

You will leave with a clearer understanding of the risk management process, proactive risk analysis, risk tools and benefit-risk decision-making, with practical learning to support safer and more consistent practice in your own laboratory.

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Risk Management Strategies for Clinical Laboratories

Online 5 CPD hours From £299+VAT

Develop your service knowledge

5 hours Continuing Professional Development: what you will learn

Gain practical insight into applying ISO 22367 and strengthening risk management across clinical laboratory services. This workshop will explore the standards landscape, proactive risk management, risk tools and how risk-based approaches can support quality, safety and patient care. Key learning outcomes include:

Exploring how international standards can support effective laboratory risk management in everyday practice
Clarifying what has changed in the standards landscape and why this matters for clinical laboratories
Understanding how ISO 22367 can be used within the laboratory quality management system to strengthen risk-based approaches
Describing risk management activities clearly and consistently in everyday laboratory practice
Recognising foreseeable risk and understanding how it links to quality, safety and improvement
Planning, documenting and conducting proactive risk analysis to identify and manage risks earlier
Reviewing how to evaluate and control risk more effectively within the laboratory setting
Using informative annexes, risk tools and risk acceptability criteria to strengthen risk management practice
Understanding why benefit-risk analysis is important for quality, safety and patient care
Taking away practical learning to embed risk management into everyday laboratory practice

Live online learning

Take away practical approaches to strengthen laboratory risk management

This interactive online workshop will give you the opportunity to discuss risk management approaches with NHS pathology and laboratory colleagues. Throughout the day, you will have the opportunity to:

Join online to connect with NHS pathology and laboratory colleagues
Take part in guided discussions on ISO 22367, ISO 15189:2022, proactive risk management and risk tools
Ask questions and discuss practical approaches with David Ricketts throughout the day
Leave with useful learning to strengthen risk management in your own laboratory

In-house training

9:30	Join, tech support and opportunity to network in your meeting room
10:00	Introduction, instructions and course leader’s opening remarks David Ricketts, Managing Director, David Ricketts Consultancy Limited
What standards are there to help with risk management
10:10	What has changed and why Discussing how international standards can help with risk management How standards such as ISO 22367 can provide valid information Why is ISO15189 not a normative reference, and is this important Can companion documents support the risk requirements of ISO15189:2022
10:50	Questions, answers and discussion with David Ricketts
11:10	Screen break
Using ISO 22367 as part of the laboratory’s quality management system
11:20	The risk management process What is meant by the risk management process How to describe the risk management activities What is meant by the concept of foreseeable risk and why is it important How management of risk can link to opportunity
12:00	Questions, answers and discussion with David Ricketts
12:20	Lunch break
Risk management
12:50	Understand what is meant by proactive risk management How to plan for proactive risk management The documentation requirements for proactive risk management How to conduct proactive risk analysis Review how to evaluate risk and control risk
1:30	Questions, answers and discussion with David Ricketts
1:50	Screen break
Informative annexes and why they add value to the risk process
2:00	Understand the information in the informative annexes and how these can help strengthen the management system How to implement risk management in the management system What needs to be considered when establishing risk acceptability criteria What risk tools should you consider Why is a benefit-risk analysis important in the laboratory
2:40	Questions, answers and discussion with David Ricketts
3:00	Interactive discussion: Exploring practical aspects for integrating risk management into everyday practice This session is a chance to discuss some of the practical aspects of risk management and how it can benefit the management system and ultimately patient safety.
3:20	Close of day

Your expert workshop leader

Drawing on decades of experience in laboratory quality management, accreditation and process improvement, David Ricketts will share practical insights into how clinical laboratories can strengthen and embed risk management within everyday practice.

David Ricketts

Job Title:

Managing Director

Organisation

David Ricketts Consultancy Limited

Biography

David has worked for the NHS for 30 years, moving with the rest of the pathology service at North Middlesex University Hospital NHS Trust, before moving to the Health Services Laboratories partnership as Head of Laboratory Process Improvement. He is a Visiting Lecturer in Clinical Biochemistry at Middlesex University and holds a doctorate in Biomedical Science, based on his work on process management.

David is a Fellow of the Institute of Biomedical Science and represents the Institute on the British Standards Institute TC212 committee, which inputs into medical laboratory ISO standards. He also represents the UK on the ISO/CEN TC212 and TC140 and, until recently, was the project lead for the revision of ISO 22870 and has just completed a mapping document to link the existing 22870 to the new ISO 15189 (2012). He is the head of delegation for the UK at the international TC212 meeting. He also is on the Royal College of Pathologists Joint Working Group for quality.

David has been involved in the POCT guidance document for the MHRA and also with the European Biomedical Science congress statement on POCT.

David speaks nationally and internationally on point of care, process, activity-based costing and value-added pathology, running workshops across Africa on quality improvement in laboratories for industries as diverse as coffee, iron mining, gold mining, pharmaceutical and even one specialising in insect research as well as the South African mint.

David is the managing director of his own Consultancy Company in which guise he is speaking at this meeting.

Pricing Structure

£399+VAT - one NHS, Public Sector or Charity place
£299+VAT - two or more NHS, Public Sector or Charity places (per place)

You or a colleague can claim the group NHS discount, for booking two or more places, across this and any other subsequent event - providing the same pricing structure applies. Click here to view the full list of up coming events.

For group bookings of five or more people, please email our delegate support team or call 01732 897788 for further details

This course is available for in-house training

Available as a bespoke course to teams of 25 people or more. Please do contact us if you would like this training delivered exclusively to your team, with the content developed to drill into the specific needs of your service. Please email Sarah Kemm or call 01732 897788 for further details.

Commercial companies are also invited to sponsor this day. Please email Vanessa Jarman for further details.

Reservations

You can reserve a no-obligation place whilst you apply for funding

How this online forum will work

Once you have booked your place, SBK Healthcare will correspond with you using the email address you provided at the time of booking. Within one week of the online training taking place, you will be sent final details of the course including a full agenda, programme timings and your Zoom joining instructions. This email will include a joining link that can be used to access the course.

If you have not received your email two days before your event, do check your junk folder then contact SBK Healthcare on 01732 897788.

Practice sessions are available. If you would like to attend a zoom practice session before the event takes place, please let us know by emailing bookings@sbk-healthcare.co.uk. You will have the opportunity to meet an SBK Healthcare staff member who will ensure you are able to access zoom, that your camera and microphone work and you are fully set-up for the day. This is optional but if you do wish to attend, please use the same device that you plan to use on the day.

On the day, when registration starts, you will be able to join the course by initially entering a waiting room when there may be a short wait. The forum will include screen breaks, as well as topic themed interactive sessions which will take place in the breakout rooms.

Click here to view the specially created 5-minute video that will walk you through how to get the most out of attending your SBK Healthcare interactive online forum.

Terms and conditions

Certification of attendance

A certificate for Continuing Professional Development will be given to every fully registered participant who completes the course, as a record of your continuing professional training and development.

Registration fees

You will be sent an instant payment option or invoice on registration. Your payment is required in advance. If your fee has not been received prior to the event, and you are not able to provide a PO or proof of payment, you will be asked to make a credit or debit card payment on the day.

Modify registration

To let us know if your details are not correct when you have already registered, please email the bookings team.

Cancellations and substitutions

A full refund of fees will be made only for cancellations received within the first 48 hours of the booking being made. Notice of cancellation must be received in writing by emailing the bookings team at SBK Healthcare. Should you need to cancel your registration after this date, the registration fee remains payable in its entirety although a substitution will be accepted and conference documentation will be provided. Substitution attendees for delegates unable to attend after registering are acceptable at any time.

Event changes

It may be necessary for reasons beyond the control of the conference organisers to alter the content, speakers or the timing of the programme. We will endeavour to keep you abreast of such changes but any unavoidable change to the format will not constitute a reason to refund the fee. Should the event be postponed, we will endeavour to reschedule the event. If, for reasons beyond the control of the conference organiser, the event is cancelled, a full refund will be made. We do not accept any liability for any incurred costs resulting from a postponement or cancellation.

Privacy notice

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Expected attendees

This online workshop is designed for NHS clinical laboratory professionals involved in risk management, quality management, governance and accreditation. This includes, but is not limited to:

Lab Managers and Coordinators
Lead Biomedical Scientists, Clinical Biochemists and Clinical Scientists
Operations Managers, Lab Governance and Training Leads, POCT Leads involved in quality/risk, and Heads of Pathology

If you have a team that is 25 people or more, you can have a bespoke course delivered online to your team alone. Please contact Sarah Kemm or telephone 01732 897788.

Past attendee feedback

“This was an excellent forum, informative, interactive and inspiring”
University Hospitals Sussex NHS Foundation Trust

“I had a very good experience, the topics covered were relevant and informative. The breaks were at the right times to keep focus”
NHS Highland

“Very informative”
East Kent Hospitals University NHS Foundation Trust

“I went from feeling very much out of my depth to knowing that accreditation is feasible and I can create a roadmap towards this”
University Hospitals Sussex NHS Foundation Trust

Why sponsor?

Our role at SBK Healthcare is to bring industry together with healthcare professionals so that you can educate and inform your audience. These trail-blazing NHS delivery forums offer dedicated presentations, Q&A, networking and discussion time, each sponsor will be fully immersed into the event and able to effectively engage with your NHS audience.

Your event, managed by us

SBK Healthcare also provides in-house forums. Working closely with you as the client we can research, produce, market and deliver the conference or online forum that best suits the audience and meets your goals.

Risk Management Strategies for Clinical Laboratories